ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Talos360
Warrington
Talos360 - Where Innovation Meets Exceptional Service! At Talos360, we're not just a market-leading B2B talent software product; we're a dynamic force that thinks like a services business. Committed to delivering outstanding customer service, we continuously strive to provide our cli...
Job Source: Talos360TRADEBE UK
Warrington
We offer Basic salary of £25,000 per annum 25 days holiday + Bank holidays Bonus Structure Life Assurance Contributory pension plan Subsidised bus pass for Warrington network Subscription to the onsite gym at a heavily discounted rate Dress down Fridays Eye Care Vouchers, well-being, and employee assistance Discounted shopping vouchers and other fa
Job Source: TRADEBE UKTRADEBE UK
Warrington
We offer Basic salary of £25,000 per annum25 days holiday + Bank holidaysBonus StructureLife AssuranceContributory pension planSubsidised bus pass for Warrington networkSubscription to the onsite gym at a heavily discounted rateDress down FridaysEye Care Vouchers, well-being, and employee assistanceDiscounted shopping vouchers and other fantastic d
Job Source: TRADEBE UKNetteam tX Ltd
Eccles
Job Title: Tier 1 Support Specialist Location: Eccles, Greater Manchester Salary: Competitive Job Type: Permanent, Full Time Start Date: ASAP An exciting opportunity has arisen...
Job Source: Netteam tX LtdEverpool
United Kingdom
System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours – Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the role is commutable from Mersey side,
Job Source: EverpoolOscar Technology
Liverpool
Job Role - 1st Line Engineer Location - Liverpool Salary - £25,000 plus excellent benefits Work Pattern - Hybrid The Company They are rapidly expanding MSP who are just 8 years old, based in the heart of Liverpool, close to central transport links. They are a young but ambitious company that value a supporting environment and promoting from within,
Job Source: Oscar TechnologyCircle Recruitment
Warrington
1st Line Software Support Analyst - Warrington Keywords: Service Desk, 1st line support, Helpdesk support, customer service support An IT Software Support Analyst is required for a well-established private health care compay with offices all over the UK. This is a 1st line service desk support role, so minimal experience necessary just a keen inter
Job Source: Circle RecruitmentIn Technology Group Limited
Middlewich
Role: 1st Line Technician Location: Northwich area Salary: up to £28,000 DOE We are currently looking to recruit a 1st Line Technician to join our clients busy service desk in an MSP environment. The successful candidate will be responsible for providing technical assistance to clients face-to-face and via remote networking. Responsibilities: Provi
Job Source: In Technology Group LimitedWarrington
A fantastic opportunity for a 1st Line IT Support/Customer Services Advisor Working for this fast growing, international company you will have opportunity to learn as well as being looked after with a superb salary and benefits package:
Salary up to 30k
Company pension scheme
Ability to purchase an additional holidays
Private healthcare including family members
Death in service cover
Wellness Fund
Discounts for various companies and services
Enhanced maternity & paternity
Employee Assistance Programme
25 days' holiday + bank holidays increasing with service
Free onsite parking
Smart/Casual wear
Full Training
Brilliant family culture
Gym membership
Optional medical insurance
Attend prestigious conferences
Paid Charity volunteering days
The company have been recognised as one of the best places to work with its brilliant family culture.Duties of the 1st Line IT Support/Customer Services Advisor will be:
To support the internal business network in the use of various business software systems.
Supporting a range of software specific to the industry,
Dealing with tickets, calls, and emails and will be responsible for providing effective, timely solutions, advocating best practices.
Offering an outstanding level of service to customers
Providing timely updates to customers by either Phone, Email, or face to face
The 1st Line IT Support/Customer Services Advisor will have:
Previous experience working in an IT helpdesk support role dealing with bespoke systems
Experience in using a helpdesk ticketing systems and adhering to SLAs & KPIs
Ability to prioritise and manage your workload effectively
Ability to demonstrate empathy for customers and be able to adapt your style to talk to them at their level of knowledge
Excellent knowledge of MS Office products and Windows operating systems
Proficient in taking ownership of a problem and seeing it through to resolution
Willing to undertake any other reasonable duties appropriate to fulfilling your role
We are looking for someone who is:
Passionate about the Customer Experience and have a first time fix approach.
Great attention to detail and keen to work in a close knit team environment
Good problem-solving skills with a methodical and logical approach
Resilient with a proactive aptitude to learn
Team player, but also able to work independently on own initiative
Organised with excellent time management skills
Strong verbal and written communication
Innovative with an aptitude for looking for customer service improvements
Upbeat and enthusiastic about going the extra mile for your customers
1st line Support/Customer Service Advisor jobs in Warrington
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.