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Matchtech
Winchester
Introduction Our client, a leading manufacturing company based in Winchester, is currently seeking a Customer Service/Admin Assistant to join their team. This is a Temp to Perm position. Key Responsibilities Responding to queries and questions from customers regarding products and services Answering emails and taking/making telephone calls in
Job Source: MatchtechCrown Decorating Centres
Southampton
Retail Sales Assistant - 37.5 hours per week (permanent) Join the colourful world of Crown Paints as a Sales Assistant – It’s not just paint, it’s personal. At Crown Paints, we're not just selling paint; we're crafting dreams and colouring lives. We're seeking a Sales Assistant who can blend creativity with customer service, making every intera
Job Source: Crown Decorating CentresGekko
Southampton
Are you looking for exciting part time weekend work that fits around other commitments? Interested in representing premium technology brands within retail stores? Become the face of fast-moving brands, engaging with customers and store staff to increase brand awareness and drive sales. If you have experience working in a customer facing environment
Job Source: GekkoCrown Decorating Centres
Fareham
Retail Sales Assistant Join the colourful world of Crown Paints as a Sales Assistant – It’s not just paint, it’s personal. At Crown Paints, we're not just selling paint; we're crafting dreams and colouring lives. We're seeking a Sales Advisor who can blend creativity with customer service, making every interaction a masterpiece. If you have a
Job Source: Crown Decorating CentresCrown Decorating Centres
Southampton
Retail Sales Assistant Join the colourful world of Crown Paints as a Sales Assistant – It’s not just paint, it’s personal. At Crown Paints, we're not just selling paint; we're crafting dreams and colouring lives. We're seeking a Sales Advisor who can blend creativity with customer service, making every interaction a masterpiece. If you have a palet
Job Source: Crown Decorating CentresMorris Dibben
Southampton
Job Description Customer Service Advisor (Property Coordinator) Are you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - SouthamptonSalary - £23,100Days & Hours - Mon - Fri, 08:45a
Job Source: Morris DibbenCity of Portsmouth College
Portsmouth
Job Title : Customer Service Advisor Location: Highbury Campus, Portsmouth Salary: £22,132.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workpl
Job Source: City of Portsmouth CollegeLeMieux
Romsey, England, United Kingdom
LeMieux has an exciting opportunity for Customer Service superstar looking for a new challenge in a fast-growing global equestrian company. Join our trade team as a Customer Service Partner. We have an ambitious vision and are looking to add to our 140-strong HQ team to achieve it. You’ll be working alongside our Trade and Sales teams to achieve e
Job Source: LeMieuxSouthampton
As a Customer Service Sales Assistant, providing exceptional customer service while also driving sales and revenue growth. You'll be the first point of contact for customers, assisting them with inquiries, resolving issues, and recommending products or services to meet their needs. This role requires a blend of strong interpersonal skills, sales acumen, and a passion for delivering outstanding customer experiences. The role i based in Southampton.
Client Details
With our client headquartered in central Southampton, they was established in 1963 and is an innovative fuels distribution company with market-leading expertise, national coverage and global awareness. In collaboration with key suppliers, they provide their customers with the very highest levels of customer service and professionalism, renewable fuel alternatives, market updates and the latest technology solutions.
Description
The key responsibilities for the Customer Service Sales Assistant are:
Customer Engagement: Interact with customers via phone, email, chat, or in-person to provide personalised assistance and support. Build rapport and establish long-term relationships with customers by understanding their needs and preferences.
Sales Generation: Proactively identify sales opportunities during customer interactions. Recommend products or services based on customer requirements, up sell or cross-sell additional items, and effectively close sales to meet or exceed revenue targets.
Product Knowledge: Develop a deep understanding of our product or service offerings, including features, benefits, and pricing. Stay updated on new products, promotions, and industry trends to provide accurate information to customers and drive sales.
Issue Resolution: Address customer concerns, complaints, or technical issues in a timely and professional manner. Troubleshoot problems, escalate complex issues as needed, and follow up to ensure satisfactory resolution and customer satisfaction.
Order Processing: Assist customers with placing orders, processing payments, and tracking shipments. Ensure accuracy in order details, pricing, and delivery time lines to enhance the overall customer experience.
Communication: Communicate effectively with customers, colleagues, and other departments to relay information, coordinate activities, and streamline processes. Provide clear and concise explanations, instructions, or updates to ensure mutual understanding and alignment.
Documentation: Maintain detailed records of customer interactions, inquiries, sales transactions, and resolutions using CRM software or other tracking systems. Generate reports, analyse data, and identify opportunities for process improvements or service enhancements.
Profile
The successful candidate for the Customer Service Sales Assistant role is someone who has:
Previous experience in customer service, sales, or a related field preferred.
Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to build rapport and relationships.
Proven sales ability with a results-driven mindset.
Ability to multitask, prioritise tasks, and manage time effectively.
Problem-solving skills with a focus on finding practical solutions.
Proficiency in using CRM software, Microsoft Office, and other relevant tools.
High school diploma or equivalent; additional education or certifications are a plus.
Job Offer
The candidate for the Customer Service Sales Assistant will receive:
Competitive salary with performance-based incentives.
Holiday package
Dynamic and supportive work environment with opportunities for growth and advancement.
Customer Service Sales Assistant jobs in Southampton
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