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Team CV LTD
Eastleigh
Monday to Friday 08:00 - 17:00 (40 hours per week ) Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of
Job Source: Team CV LTDPage Personnel
Chichester
An exciting opportunity has arisen for a Customer Service Advisor. The position is based in Chichester and requires excellent communication and problem-solving skills. Client Details The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their
Job Source: Page PersonnelPlatinum Recruitment Consultancy
Southampton
Job role - Customer Service Advisor Location - Southampton Salary - up to £23,000 Platinum Recruitment is working in partnership with a fast-growing technology business with offices located across the UK and they are looking for a Customer Service Advisor. Why choose our Client? My client is a leading nationwide service provider specialising i
Job Source: Platinum Recruitment ConsultancyPage Personnel Secretarial & Business Support
Chichester
An exciting opportunity has arisen for a Customer Service Advisor. The position is based in Chichester and requires excellent communication and problem-solving skills. Client Details The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their cl
Job Source: Page Personnel Secretarial & Business SupportPage Personnel Secretarial & Business Support
Chichester
An exciting opportunity has arisen for a Customer Service Advisor. The position is based in Chichester and requires excellent communication and problem-solving skills. Client Details The company is a respected leader with a strong presence in the UK, they employ over 500 dedicated professionals to deliver top-notch products and services to their cl
Job Source: Page Personnel Secretarial & Business SupportKey Recruitment Ltd
Fareham
Customer Service Advisor Are you looking for a great new opportunity? Do you want to work in a vibrant, dynamic environment where your efforts are appreciated? Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges? If so, this could be the role
Job Source: Key Recruitment LtdCity of Portsmouth College
Portsmouth
Job Title : Customer Service Advisor Location: Highbury Campus, Portsmouth Salary: £22, (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the Col...
Job Source: City of Portsmouth CollegeE Personnel Recruitment
Southampton
Exciting opportunity for a Customer Service Advisor to join a thriving company in Eastleigh! Join us on our exciting journey as we grow and expand. We're seeking a dedicated Customer Service Advisor to be part of our dynamic team. Salary: £25,500 per annum Employment Type: Temp to Perm Full-time hours Location: Office-based As our a Customer Servic
Job Source: E Personnel RecruitmentPortsmouth
Job Title : Customer Service Advisor
Location: Highbury Campus, Portsmouth
Salary: £22,132.00 (Full-Time Equivalent)
Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent
About the College:
As a newly merged College, we aspire to be the employer of choice in the Portsmouth area, with a progressive, supportive, and rewarding workplace culture and one that offers competitive benefits for its staff. By joining us, you will personally be part of the change we are driving and will play a pivotal role in supporting the growth and development of our brilliant students, turning them into future leaders and innovators. Everyone at the College is part of the bigger picture and together, each role makes an impact and in turn a difference to our students learning journey.
We have an unrivalled curriculum of courses on offer for students of all ages and stages covering A-levels, Apprenticeships, Vocational & Technical courses. We also offer Higher Education, Online learning and Community courses that appeal to the needs of the local community.
What We Offer:
Annual Leave: 25 days plus 8 days bank holidays and plus a 2 week winter shutdown
Full training provided alongside ongoing development and the ability to obtain qualifications
Strong government pension
Learning & Development programmes by The Community Adult Education Department
Onsite discounts: college Hair Salon & 50% off at the college Sports Centre
Online discounts: Unidays, Student Beans and Totum with a COPC email address
Free car parking across all campus sites (apart from Arundel)
About The Role:
As a customer service assistant here at COPC, your role will encompass various responsibilities aimed at providing excellence service to students, staff and visitors. This will include greeting and assisting visitors, handling enquiries via phone, email and face to face, providing information about college services, courses and events. You will also be supporting with student enrolment, registration processing, resolving complaints & issues efficiently, maintaining a welcoming environment and collaborating with other college departments to ensure smooth operations and a positive experience for everyone interacting with COPC.
Key Responsibilities:
To greet and assist visitors, students and staff
Represent COPC with he upmost professionalism with every interaction
Giving guidance and support to students during the enrolment and registration processes, ensuring accuracy of documentation
Handling of sensitive information with confidentiality and adherence to data protection regulations
Foster a positive and inclusive environment that promotes diversity, equality and respect among all members of the college community.
To be successful in this role, below is what we would need from you:
Excellent communication skills both verbal and written
Strong interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building
Customer focused mindset with a commitment to providing exceptional service
Problem solving abilities in order to resolve issues independently or collaboratively with colleagues
Previous experience in customer service, administrative support or a similar role would be beneficial but not necessary
Diversity and Inclusion:
Equality, Equity, Diversity, and Inclusion are central to the work of the College. This underpins the vision of the College to transform lives through providing exceptional education and training.
The College's commitment to Equality, Equity, Diversity, and Inclusion is reflected in the continued successful promotion of these strands through the curriculum, enrichment activities and the range of direct and indirect student support services.
Pre Employment Checks:
The College is committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references.
We reserve the right the close the job advert when we have had successful applications, and it may not run for the full duration of the advert.
We do not accept CV's from agencies for these roles.
Customer Service Advisor jobs in Portsmouth
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