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Account Executive

Belfast, Northern Ireland, United Kingdom

Job description

Main Purpose

The post holder is our brokers/clients first point of contact. The person creates and builds a relationship with new and existing broker agents or customers to increase sales and revenue. They undertake the full range of administrative tasks required for the effective management of the Account Executives function and role within the business

Key Duties

Receive inbound sales and enquiry calls from Broker agents and/or inbound sources

Process new broker/client applications

Make contact and liaise with broker or client on an ongoing basis

Build and maintain the relationship with the Broker agent or clients

Ensure all data provided is accurate and correct i.e. Clients name is correct along with contact details

Upload all project details i.e. Floor Plans, elevations, site plan and any other supplementary information provided

All required information must be received and uploaded before it is moved to underwriting.

Create a property tree, if necessary

Make sure all notes are clear and properly recorded and up to date

Once the risk is received back from underwriting review premium and ensure the price is within the parameter guidelines

Contact the broker/client once the quote is sent

Quotes must be followed through to closure

Provide Broker/client assistance on the next step of the process. This may be documents required before ICW can proceed further e.g. EPC’s, gas and electric certs, building control sign offs and IBG’s needed

Provide quality customer service, including interacting with brokers/clients, answering customer enquiries, and effectively handling customer complaints

Responsibilities

Build and maintain client relationships

Track and record metrics throughout sales process

Meet and exceed financial goals

Understand and keep up to date with industry and competitive landscape knowledge

Salary: £25,000.00-£35,000.00 per year

Benefits:

Company pension

Free parking

Life insurance

On-site parking

Bonus scheme

Private medical insurance

Referral programme

Qualifications

Bachelor's degree

2-3 years of business experience in a customer relations/sales role

Strong written and verbal communication skills

Strong organisational skills

Proficiency in Microsoft Office

Apply

Create Email Alert

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Account Executive jobs in Belfast, Northern Ireland, United Kingdom

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