Account Manager (Belfast)
Belfast, Northern Ireland, United Kingdom
The Lockton Belfast team draws on decades of insurance services experience. They combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small. We are now recruiting for an Account Manager to join our growing team.
About the Role
· Previous account handling experience within the corporate or commercial sector: 5 years +
· Experience dealing with technical insurance issues
· Experience dealing with a diverse client base on risks of various sizes and complexity
· Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channels
· CII qualified (or working towards exams)
Your knowledge and expertise :
· Place all types of commercial risks within the market.
· Provide expert and prompt advice to clients regarding their insurance needs
· Liaise as appropriate with insurer partners.
· Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
· File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
· Ensure client confidentiality is maintained and protected at all costs.
· Comply with all company policies and procedures.