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Purple Placements
Egham
Customer Service Agent/Helpdesk Agent to be a key part of my clients Egham team, taking full responsibility for maintaining high levels of customer service and support for dedicated key accounts.Due to the nature of the Support Services business many of theses areas are subject to SLA's, key performance indicators and balanced scorecard assessments
Job Source: Purple PlacementsMulberry Recruitment
Farnborough
Customer Service Agent Location: Farnborough Salary: £24,960 Shift Pattern: Tuesday - Saturday 2pm-10pm My client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent cus
Job Source: Mulberry RecruitmentTechtronic Industries - TTI UK
Marlow
Techtronic Industries (UK) Limited is part of the global TTI group, who are world leaders in cordless technology. TTI manufacture and sell power tools across the world. TTI UK distributes Milwaukee and Ryobi products through a variety of channels to retail customers and end users. We continue to grow in an established and stable market. We have a
Job Source: Techtronic Industries - TTI UKMulberry Recruitment
Farnborough
Customer Service Agent Location: Farnborough Salary: £24,960 Shift Pattern: Tuesday - Saturday 2pm-10pm My client based in Farnborough who are in the Fintech industry are seeking a customer service agent to join their friendly team. We are seeking someone who is consistent, friendly and knowledgeable who has the ability to deliver excellent custo
Job Source: Mulberry RecruitmentTrinity Resource Solutions
Marlow
Are you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - then please apply! This leading international power tools company are
Job Source: Trinity Resource SolutionsproAV Limited
Egham
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of custome
Job Source: proAV LimitedS4 Personnel Ltd
Marlow
Ref: 1826 Job Title: Customer Service Agent (Temporary) Salary: £24,000 - £26,000 Location: Marlow (Hybrid) Length: 2-3 months (potential longer) If you have telephone and Customer Service experience this is a great opportunity to work for a well-respected employer. Our client is looking for someone with customer service experience who can resolve
Job Source: S4 Personnel LtdR3vamp Limited
Reading
Customer Services Agent Circa £28k Remote Working Permanent Your New Company Our client is a globally recognised manufacturer who have grown rapidly over the past 30 years and looking to continue their success. As a market leader and innovator in their particular market, our client is now seeking a Customer Services Agent to support the eCommerc
Job Source: R3vamp LimitedEgham
Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below -
Acting as the first point of contact and meeting the needs of key customers
Ownership of customer cases from start to finish and providing an excellent customer service journey
Working towards and exceeding agreed SLA targets
Booking / scheduling engineers, resources, logistics, travel and critical spares
Booking / scheduling maintenance visits
Raising accurate escalations in a timely manager
Liaising and working with other departments and team members when necessary
Case diagnosis and first line qualification of customer issues before call out
What you'll need to succeed You will have excellent written and verbal communication skills, have experience handling inbound telephone calls and responding to customer enquiries. You will have experience using CRM and SAP and have previous experience scheduling and booking in engineers. You will be able to prioritise efficiently and have confidence to work well within a team and independently. What you'll get in return This role is based in Surry with free parking onsite. The role is paying between £25,000 - £28,000 depending on experience. This role is 100% office based and shifts are currently alternating weekly between 7am-4pm and 10am-7pm. There is 23 days holiday plus 8 days bank holiday. This is a great opportunity to join a well-established and reputable business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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Customer Service Agent jobs in Egham
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