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Service Desk Engineer - £28 - 31K - Sheffield
An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to over 1000 users in the group and will be joining a close knit, fast paced team. You
Service Desk Engineer - £28 – 31K – Sheffield
An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to over 1000 users in the group and will be joining a close knit, fast paced team. You
JOB: Service Desk Engineer
LOCATION: Mosborough/Halfway
STATUS: Permanent
SALARY: up to £28k dependent upon experience
A FULL UK DRIVING LICENCE IS ESSENTIAL FOR THIS ROLE
Overview
This is an exciting position in a rapidly growing company where you will play a pivotal role in supporting the organisation. As a member of the IT services team you
Job Description Service Desk Engineer - £28 – 31K – Sheffield
An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to over 1000 users in the group and will be joining a close knit,
Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent role.
Reports to: Service Desk Manager
Salary: £40k - £50k
Overview
This position will provide technical support to our client’s customers within a service desk environment mainly managed by remote access. A good technical knowledge i
Job Title: Service Desk Escalation EngineerLocation: Hybrid working (Client based in Barlborough, Chesterfield)Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides award winning IT Support solutions to Businesses has an exciting opportunity for a "hands on" Escalation Engineer who will provide technical support t
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and on-the-job training.
Are you an experienced Service Desk Analyst looking for your next challenge?
Do you have a knack for swiftly resolving IT challenges and delivering top-notch support?
Armed with a passion for troubleshooting & a commitment to providing seamless user experiences?
Then do we have the Service Desk Analyst role for you!
Tackling technology roadbloc
Job Source: Fresh Perspective Resourcing
Service Desk Engineer
Sheffield
£ 28000 - 31000/annum
Service Desk Engineer - £28 - 31K - Sheffield
An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to over 1000 users in the group and will be joining a close knit, fast paced team. You will be working alongside a project team who are working on a significant programme of IT improvements for the business..
Key Responsibilities:
Provide technical support and resolution for all incidents reported across the group.
Ensure all incidents and service requests are resolved within the timescales defined in the SLA.
Provide service desk communications and notifications for service outages to IT users, liaising with suppliers and colleagues.
Knowledge and experience of Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare / Hyper-V, Laptop/desktop installation.
Respond to alerts notified to the Service Desk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors.
Escalate any issues or concerns within the company IT service.
Carry out daily IT support and handover tasks as required.
Be part of a rota to ensuring the Service Desk is covered during core support hours.
Identify and solve common first line level hardware faults and problems.
Escalate faults to third level support, or third-party suppliers as required.