1st Line Service Desk Engineer
Sheffield
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and on-the-job training. Due to a huge winning streak of gaining new clients, they're looking to expand their 1st Line Service Desk team. Read below to find out more:
1st Line Service Desk Engineer Edinburgh/Onsite £20,000 - £26,000
Day-to-Day:
Supporting the Service Desk in a 1st Line capacity
Collaborating with your team and the escalation team to find a resolution for your clients
Supporting their growing base of small-to-medium clients
Ensuring infrastructure and critical services are running smoothly.
Being the first point of contact for the varied client base
Providing technical support in a clear and communicative way
Required Skills:
Active Directory
Office 365
Windows Server
Networking/Routers/Switches
Great communication skills
Strong 1st Line IT knowledge
Company Benefits:
A massive focus on mentoring company-wide
Appraisals every 6 months - so you know you're on track for your progression plans
Paid for certifications
30 days paid annual leave
6 Paid for training days
Office shutdown from Christmas Eve to New Year's Day
Cycle-to-work scheme
Sick pay
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . obyrne @ in technology group - uk . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.