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Sales Back Office

greater london, england, United Kingdom

Activities and responsibilities

Managing B2B orders process onto SAP, from the order entry to the invoicing and final delivery management, working with the local sales team and the HQ functions

Placing and monitoring all the B2C orders, managing the relation with the customers (i.e.: delivery dates, etc.)

Creating new customers on SAP and maintaining the data for existing clients

Monitoring the status of the orders and the deliveries, cooperating with the HQ logistics team

Managing both project and customer’s claim (transit damages, missing materials), working with the Manager, in order to ensure and provide an effective support in after sales

Constant exchange of information towards colleagues in UK and at HQ Level (in particular: Administration, Logistics).

The role requires

Previous experience (2-3 years) in this role

Is a preferential requirement the background in the lighting/furniture/design sector

Knowledge of SAP is required

Ability to understand and support client’s needs, customer oriented approach and trustworthiness.

Apply

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Sales Back Office jobs in greater london, england, United Kingdom

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