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M. K. M. BUILDING SUPPLIES
Stoke-on-Trent
Our successful Stoke Branch are looking to recruit for Part Time Customer Advisors. The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade
Job Source: M. K. M. BUILDING SUPPLIESJobwise Ltd
Cheadle
Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professiona
Job Source: Jobwise LtdMorson Talent
Crewe
Customer Service Advisor - Crewe - 6 Months + Training will be based in the office for up to 3 months Working 2 days a week in the office is required 37.5hrs a week, Monday-Friday – 1 Saturday in 4 POSITION SUMMARY Responsible for managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and
Job Source: Morson TalentHalecroft Recruitment
Stoke-on-Trent
Customer Support Associate - Temporary Ongoing (Office Based) £11.44 per hour, 37.5 hours per week (Between 9am - 6.30pm Mon - Fri, predominantly 10am - 6pm with a 1 day 10.30am - 6.30pm shift every 2/3 weeks) Location: Meir, Stoke on Trent As a Customer Support Associate, you will be part of a flexible, multi-skilled, and continuously improving t
Job Source: Halecroft RecruitmentMorson Talent
Crewe
Customer Service Advisor - Crewe - 6 Months + Training will be based in the office for up to 3 monthsWorking 2 days a week in the office is required37.5hrs a week, Monday-Friday – 1 Saturday in 4 POSITION SUMMARY Responsible for managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and pro
Job Source: Morson TalentEssential Employment
Stoke-on-Trent
Customer Service Advisor needed in Stoke on Trent, £11.44ph PAYE - Reference: 5248597 1. Distribute accurate data to the best placed operative to meet purpose2. Ensure accurate information is received from operatives (including sub-contractors) regardingrequirement for additional trades / materials following repairs diagnosis3. Ensure accurate in
Job Source: Essential EmploymentS4 Personnel Ltd
Middlewich
Ref: 1802 Job: Customer Service Advisor Location: Middlewich Hourly Pay: £10.18 - £11.44 Length of Assignment: Temporary to Permanent A lovely customer care role, working in a team committed to delivering excellent customer service in a customer focused and friendly environment. If you are a successful and reliable member of the temporary customer
Job Source: S4 Personnel LtdManesis Search & Selection
Crewe
Senior Customer Service Advisor Starting Salary up to £32k plus bonus, 25 days holiday, pension, healthcare, employee benefits package, life assurance, hybrid working Senior Customer Service Advisor - Crewe The Company My client is an international manufacturing and distribution business, selling a broad range of products to an extensive portfo
Job Source: Manesis Search & SelectionStoke-on-Trent
Are you a passionate call centre agent that has drive, someone that thrives in a fast-paced customer service environment and want to build a career where you will be trained and developed to achieve your potential? This role would suit someone that has previous call centre experience.
We are looking for a Customer Service Collections Advisor to join a market leading business in Stoke on Trent. You will be working on behalf of His majesty’s service.
You will work on an inbound and outbound dialler, responsible for delivering excellent service to customers who have missed payments and need to pay off their debt.
We will offer excellent benefits including an employee’s bonus scheme, life assurance, casual dress code and a range of other employee perks. Fantastic training, Permanent roles, Progression, and a competitive starting salary of £23000 increasing to £23,500 after 6 months, plus a bonus potential of up to £2400 per annum (PRO ROTA).
Working Hours: - 20 hours per week
Saturday 8.00am until 7.00pm
Sunday 10am until 1.00pm
Plus either a Monday or Friday 12pm-8pm.
Responsibilities include:
Speaking with customers on inbound and outbound lines to discuss their arrears circumstances and missed payments
Ensuring the system is accurately updated after each call
Discussing debt resolution
Processing payments
Ensure the company bad debt policy is followed and reported accordingly
Delivering excellent service and supporting customers by showing empathy during difficult times
Achieve individual and team KPI’s
Liaise and communicate with the relevant departments regarding the customer’s journey
Skills required:
Proven experience working in a fast paced customer driven role
Work well under pressure and towards targets
Resilient and confident negotiating with customers regarding their payments
Strong written and verbal communications
The benefits:
Up to 35 days holiday including bank holidays pro rota
Gym membership contribution of £20 per month
Our Rewards Platform providing shopping discounts and savings on eating out and entertainment
An Employee Assistance Programme offering support to help look after your health and wellbeing
Enhanced Family Leave Policies
Paid time off to Volunteer at a charity of your choice - up to 2 days per year
Free onsite parking and tea and coffee provided
Pension scheme
Long service awards -
5 years - £250 and 1 days extra leave that year
10 years - £500 and 2 days extra leave that year
15 years - £750 and 1 days additional leave indefinitely
20 years - £1000- and 2-days additional leave indefinitely
All successful applicants will undertake employment reference checks, a credit check and DBS check.
***Although we always aim to respond to every application, unfortunately, due to the high volume of CV’s received each day, this is not always possible. Therefore, if you haven’t heard from us within 5 working days of applying, please assume you have been unsuccessful on this occasion. *
Customer Service Advisor - Part time jobs in Stoke-on-Trent
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