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Howard James Recruitment Consultancy Ltd
Rudheath
Our clients are a leading company within financial services and due to growth within the business they are now looking to recruit an experienced Customer Services Advisor to join the team within a busy back office function on Gadbrook Park in Northwich. Working Monday to Friday, this is a fantastic opportunity for an experienced applicant to secur
Job Source: Howard James Recruitment Consultancy LtdEssential Employment
Stoke-on-Trent
Customer Service Advisor needed in Stoke on Trent, £11.44ph PAYE - Reference: 5248597 1. Distribute accurate data to the best placed operative to meet purpose2. Ensure accurate information is received from operatives (including sub-contractors) regardingrequirement for additional trades / materials following repairs diagnosis3. Ensure accurate in
Job Source: Essential EmploymentAcorn by Synergie
Crewe
Customer Service Advisor Location: Crewe Salary: up to £26,000 per annum Hours: Monday to Friday (office hours) Acorn by Synergie is pleased to offer an exciting opportunity for an enthusiastic and committed Customer Service Advisor to become part of a thriving business in Crewe. As a Customer Service Advisor, your role is to ensure an outstan
Job Source: Acorn by SynergieHays Specialist Recruitment Limited
Chester
Your new company A fun, thriving and growing travel company in Central Chester are looking for the support of 4 customer service agents over the summer months to help with a rise in workload! Huge on culture and growing skills, my client is an award-winning employer and would benefit from Grad style profile skill sets! Your new role Working in the
Job Source: Hays Specialist Recruitment LimitedS4 Personnel Ltd
Middlewich
Ref: 1802 Job: Customer Service Advisor Location: Middlewich Hourly Pay: £10.18 - £11.44 Length of Assignment: Temporary to Permanent A lovely customer care role, working in a team committed to delivering excellent customer service in a customer focused and friendly environment. If you are a successful and reliable member of the temporary customer
Job Source: S4 Personnel LtdAcorn by Synergie
Crewe
Customer Service Advisor Location: Crewe Salary: up to £26,000 per annum Hours: Monday to Friday (office hours) Acorn by Synergie is pleased to offer an exciting opportunity for an enthusiastic and committed Customer Service Advisor to become part of a thriving business in Crewe. As a Customer Service Advisor, your role is to ensure an outstanding
Job Source: Acorn by SynergieBarlow Wood Ltd
Macclesfield, Cheshire East
CUSTOMER SERVICE ADVISOR MACCLESFIELD £24, 000 - £26, 000 PA Office based only - free onsite parking / close to transport links Due to a growth in business levels our client is keen to add to their Customer Service team. They are keen to speak to individuals with a true passion for all things customer service. You will need to be a confident commun
Job Source: Barlow Wood LtdMorson Talent
Crewe
Customer Service Advisor - Crewe - 6 Months + Training will be based in the office for up to 3 months Working 2 days a week in the office is required 37.5hrs a week, Monday-Friday – 1 Saturday in 4 POSITION SUMMARY Responsible for managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and
Job Source: Morson TalentCrewe
Customer Service Advisor - Crewe - 6 Months +
Training will be based in the office for up to 3 monthsWorking 2 days a week in the office is required37.5hrs a week, Monday-Friday – 1 Saturday in 4
POSITION SUMMARY Responsible for managing the customer facing link of the supply chain with the purpose of providing accurate delivery information and problem solving to achieve consistent successful delivery for our customers with exceptional customer service. They receive escalated communication from internal and external customers by phone or e-mail with the purpose of providing satisfactory solutions in a high pressure, demanding environment. PRINCIPAL ACCOUNTABILITIES - Positively respond to a high number & broad range of customer enquiries about delivery that often requires problem solving to find an acceptable solution for both the customer and the business. - Timely, accurate and professional customer communication in relation to their enquiry and in line with departments service level agreement (SLA) - Work to anticipate customer needs and ensure customer satisfaction. - Accurate completion of customer records/ administration tasks. - Responsive communication to pro-actively keep customers informed about any changes to their delivery requirements. - Competent negotiation & application of relevant charges for additional or ad hoc services. - Commercial awareness to identify any potential customers at risk of leaving that can be linked to the appropriate team to retain. - Exemplify agreed company competencies when dealing with customers. REQUIREMENTS AND QUALIFICATIONS Education Requirements: - Good basic standard of education including Mathematics, English, Science grade C or above Skills and Experience: - Call centre experience and the ability to handle up to and over 60 calls per day- Passion to deliver excellent customer service with ability to share difficult customer conversations - Confident and professional telephone manner - Ability to work in a faced paced environment - Highly accurate data input - Multitasking - Friendly and able to communicate at all levels - Excellent organisation skills - Good working knowledge of basic computer programmes - Proven ability to adaptable to change - Team player - Excellent problem-solving skills
Customer Service Advisor - Crewe - 6 Months +
Email Alert for Customer Service Advisor jobs in Crewe
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