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Pertemps Network Group
East Ayrshire, Scotland, United Kingdom
Are you a skilled IT Technical Support Specialist looking for your next challenge? Our client is seeking a talented individual to their multi-award-winning company based in Ayrshire. £26,000 per year Career Progression This role would require traveling to various sites around Ayrshire. This role is an on call rota which currently sits at 1 in 5 w
Job Source: Pertemps Network GroupQA Ltd
Glasgow
Enjoy working with computers? Keen to start your career in the world of IT? Seapeak have a great opportunity for someone to join their IT Team! We are a global leader in international maritime transportation, with presence all over the world. We support all our IT apprentices to achieve their qualification and you will be an important part of the t
Job Source: QA LtdRealise Recruitment
Castlecary, North Lanarkshire
Service Desk Support Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve
Job Source: Realise RecruitmentQA Ltd
Glasgow
Why Glasgow Property Maintenance? Glasgow PM has proven itself as one of Scotland‘s fastest growing property maintenance companies, providing planned maintenance, ranging from full refurbishment to minor repairs and maintenance. They are looking for an apprentice to join their team in Glasgow to work towards a SCQF Level 6 qualification. What’s in
Job Source: QA LtdQA Ltd
Glasgow
Would you like to work for one of Scotland's leading law firms? Harper Macleod are currently seeing a Digital Support Apprentice team to join the Trust team within their Private Client division, based in Glasgow. This team deal with all aspects of Trust Funds including Family Trusts, Charitable Trusts, Disabled Beneficiaries Trusts and Personal In
Job Source: QA LtdQA Ltd
Glasgow
The role of a Support Engineer within iomart is extremely varied, with no two days the same. Our Support Engineers take care of everything from infrastructure monitoring to server and firewall configuration, fault-finding, and incident management. At iomart, we’re committed to creating a diverse and inclusive workplace. We also recognise your exper
Job Source: QA LtdQA Ltd
Glasgow
The OCS workforce is made up of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients. Overview: OCS Group are recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exc
Job Source: QA LtdQA Ltd
Glasgow
Employer description: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's c
Job Source: QA LtdGlasgow
Farmfoods are a frozen food specialist with roots embedded in the distribution and handling of frozen food. This is a position with plenty of opportunity for progression and could be your start in a career in IT. You will assist the team on several tasks and get involved in several different projects. The role will be hands on and fast paced as you work to provide a service to our teams across the business.
Farmfoods are looking for someone with a passion for IT, a willingness to learn and who is not afraid of getting stuck in and working hard.
Responsibilities:
Providing a timely, friendly, reliable service to all IT users within the company
Logging, monitoring and dispatching helpdesk requests
Ensuring that requests are effectively captured and allocated to the appropriate priority levels
Undertaking first line support for IT users by phone, email, face to face and remotely
Taking ownership of support request and managing through to completion
Investigating reported issues in detail, gaining evidence and escalating when necessary to meet SLA's
Hardware and network equipment deployment, installation and maintenance
Software deployment, upgrades, database maintenance, intranet management
Troubleshooting, monitoring and maintaining systems, printers and networks
User account creation and management
What do they need from you?
An interest in IT
Salary:
£18,000 - £18,500 per annum
Working week:
40 hours per week, shifts of either 7am - 4pm, 8am - 6pm or 9am - 6pm
Benefits:
Free lunch in canteen
Pension scheme
Role on completion of apprenticeship
Future prospects:
You will have the chance to continue to develop through the company and progress within your role.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.
Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8.
If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
IT Support Apprentice jobs in Glasgow
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