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Michael Page Engineering & Manufacturing
St. Helens
Operations Manager role based in St Helens. Working for a growing SME Manufacturing Company Client Details Our client is a well established and growing SME manufacturing company who are currently recruiting a Operations Manager to run one of their production facilities. Description * Managing development, implementation and continual improvement of
Job Source: Michael Page Engineering & ManufacturingRecruit4staff LTD
Pentre Maelor
Recruit4staff are proud to be representing their client, a leading Waste / Recycling company in their search for an Operations Manager to work based at their depot in Wrexham For the successful Operations Manager our client is offering: £35,000 Per Annum 8 am to 4:30 pm Monday to Friday Full-time permanent position Free parking on-site Benefits p
Job Source: Recruit4staff LTDTXM Recruit
Warrington
TXM Recruit is currently working with one of the largest property services contractors in the UK in search for an Operations Manager to support within their social housing sector. This Operations Manager role will be based in their Warrington office full-time Monday – Friday with requirements to visit sites monthly. The Operations Manager will repo
Job Source: TXM RecruitMacGregor Black
liverpool, england, United Kingdom
Operations Manager (FTC) Do you have extensive experience of leading a food production facility? Are you skilled in leading teams within a fast-paced manufacturing environment? Are you experienced in working through business culture changes whilst driving manufacturing efficiencies? MacGregor Black are partnering with an FMCG business on the
Job Source: MacGregor BlackMichael Page
St Helens
Operations Manager role based in St Helens. Working for a growing SME Manufacturing Company Client Details Our client is a well established and growing SME manufacturing company who are currently recruiting a Operations Manager to run one of their production facilities. Description * Managing development, implementation and continual improvemen
Job Source: Michael PagePage Personnel Secretarial & Business Support
Chester
We are seeking a highly motivated and enthusiastic Operations Manager to oversee the smooth running of our Customer Service Department in the thriving Media & Agency industry. Client Details Our client is a well-established firm in the Media & Agency industry. With a large team of dedicated professionals based in Chester, they are known for their c
Job Source: Page Personnel Secretarial & Business SupportReCulture Recruitment Ltd
GB
Job Title: People & Operations Manager Location: Hybrid/Liverpool Hours: Full Time (35 hours per week) or part time (please detail when applying) permanent Salary: £40k Additional information: Pension scheme, 25 days holiday plus your birthday, plus bank holidays, hybrid working, EAP scheme and learning and development opportunities. Company
Job Source: ReCulture Recruitment LtdCaterplus
Wrexham
Join our team! Are you a passionate Operations Support Manager? If so, we'd love you to join our team! This role sits within our award-winning brand, Caterplus , one of the UK's leading catering services specialising in the care sector. Making a difference to local people, we pride ourselves on crafting superb environments for the over 55 communit
Job Source: CaterplusUnited Kingdom
Operations ManagerAs the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes.Location ?? North Staffordshire/South CheshireResponsibilities:
?? Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency.
?? Ensure compliance with FCA and TCF regulations.
?? Lead and motivate the team by setting clear performance expectations.
?? Regularly review individual and team progress and take proactive measures to address performance gaps.
?? Manage client relationships at an operational level, coordinating information requests and timely delivery.
�? Explore ways to improve claim handling quality and processes, aiming to boost customer experience and NPS scores.
�? Plan, execute, and communicate contact centre strategies and campaign performance aligned with broader business needs.
?? Own the feedback process and analyse data to drive improvements.
?? Uphold our data protection and information security policies and procedures.
??? Foster open and honest two-way communication, ensuring key messages are disseminated.
Requirements:
�? Relevant experience in a similar position in a contact centre environment
�? Demonstrated skills in proactive leadership, particularly in developing and motivating a call centre team.
?? Highly collaborative, resilient, determined, and confident.
?? A proven track record of , especially within the contact centre.
?? A focus on results and commercial awareness.
?? Ability to think creatively to solve challenges.
?? Proficiency in FCA regulations, with the ability to mentor and educate others on this topic.
?? Strong knowledge of reporting, analysis, and trend spotting across all business areas.
?? A proactive mindset with a sharp focus on process improvement.
Package:
?? Annual salary of £40K - £45K.
?? Private Medical Insurance.
�? Company Pension Scheme.
�? Additional perks, discounts, and offers.
- Experience in a contact centre environment- Experience in a highly regulated environment. If this is you, call or email make for a further conversation.
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Operations Manager jobs in United Kingdom
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