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NRG.
newcastle upon tyne, england, United Kingdom
Responsibilities will include, but are not limited to: IT Helpdesk and Desktop support : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and installations as re
Job Source: NRG.Latcom Plc
Newcastle Upon Tyne
3rd Line IT Support Engineer. My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role. Client will offer training, pay for course/certifications and progression! Salary: £30k-£35k + Training + Progression + Benefits This role offers hybrid working dep
Job Source: Latcom PlcAd Warrior Ltd
Gateshead
Support Services and Database Officer Location: Gateshead Salary: £31,000 per annumOur client is the charity that’s committed to enabling people with disabilities to live the life they want to lead. They work to change what is unliveable, helping peo...
Job Source: Ad Warrior LtdOffice Angels
Newcastle Upon Tyne
Are you a customer service superstar with a passion for administration? Are you looking for a temporary position where you can put your skills to use and make a difference? We have an exciting opportunity for you! Our client, a dynamic and forward-thinking organisation, is seeking a Service Desk Assistant to join their team for a 2-month contract.
Job Source: Office AngelsNigel Wright Recruitment
Sunderland
THE OPPORTUNITY I am delighted to be partnering one of the region’s leading and growing wealth management advisors in the search for a Senior IT Support Engineer. Bridging the gap between 2nd line service desk support and infrastructure team you'll serve as an escalation point to the service desk team. This is a business who offer progression oppo
Job Source: Nigel Wright RecruitmentCareers Plus
newcastle upon tyne, england, United Kingdom
We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assista
Job Source: Careers PlusGibbs Hybrid
Newcastle Upon Tyne
Contract - 2nd Line IT Support - Newcastle/Hybrid - 6 months - Inside IR35 Role: 2nd Line IT Support Location: Newcastle Upon Type/Hybrid Job type: Contract Duration: 6 months initial - Inside IR35 Sector/Industry: Healthcare Provide customer support and perform service desk incident management. Track and assign open incidents, collaborati
Job Source: Gibbs HybridHudson Shribman
United Kingdom
IT Support Officer / Administrator (1st line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN TRANSPORT As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support le
Job Source: Hudson ShribmanGateshead
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000
Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues.
Day-to-Day:
Act as a senior point of contact for escalated technical issues from 1st and 2nd line support.
Diagnose and resolve complex hardware, software, and networking issues.
Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies.
Collaborate with clients to understand their business needs and recommend strategic IT solutions.
Contribute to the planning and execution of IT projects, including migrations and upgrades.
Tech Stack:
Proven experience in a 3rd line IT support role within an MSP environment.
In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V).
Strong networking skills, including experience with routers, switches, and firewalls.
Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous.
Excellent communication and problem-solving skills.
Benefits:
Opportunities for professional development and certifications.
A supportive and inclusive work environment.
Exposure to a diverse range of IT projects.
A total of 31 days paid annual leave.
If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or @ Darcey . obyrne @ intechnologygroup . com.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
3rd Line IT Support Technician jobs in Gateshead
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