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Wheatstone Solutions
Derby
Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties * Reporting to the Head of department, you will deliver a
Job Source: Wheatstone SolutionsInvest Solutions Limited
Nottingham
About us We are professional, rewarding, social, and our goal is to Verity Healthcare Limited is looking to recruit an experienced Care Coordinator. Verity Healthcare Limited is a well-established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes
Job Source: Invest Solutions LimitedTSR Recruitment Limited
Derby
TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Derby. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer car
Job Source: TSR Recruitment LimitedBrett Landscaping
Barrow upon Soar
Job Description Your Role • Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service. • Process customer orders proficiently and accurately within the appropriate time frames. • Ov
Job Source: Brett LandscapingInteraction Recruitment
Coalville
Customer Services Co Ordinator Full-Time - Permanent Hours: Monday to Thursday 8.30am to 5.00pm / Early finish Fridays. Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus Location: Coalville Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holiday
Job Source: Interaction RecruitmentBrett Landscaping
Barrow upon Soar, England, United Kingdom
Your Role • Serve as the first point of contact for all customer inquiries, ensuring all communications are handled in a timely and efficient manner to provide exceptional customer service. • Process customer orders proficiently and accurately within the appropriate time frames. • Oversee the generation
Job Source: Brett LandscapingBlue Octopus Quick Apply
Derby
Permanent – Full Time – hours Here at Lovell, we have an exciting opportunity for a Customer Service Coordinator to join our East Midlands team.This is a fantastic role for anyone who is keen to progress within the housing industry!Reporting to our Customer Services Manager, you’ll m...
Job Source: Blue Octopus Quick ApplyTurnerFox Recruitment
Mansfield
Role: IT Customer Service Coordinator Salary £23k-£26k Depending on Experience Location Mansfield Hours - Working shifts on a rota basis from 6am - 10pm (1 in 3 weekends) We are looking for a IT Customer Sservice Coordinator for a busy Mansfield based organisation. Working in a fast paced and varied role, you will be providing Technical suppor
Job Source: TurnerFox RecruitmentNottingham
Keepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live.
Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design and planning, to developing and building. Our comprehensive skills and capabilities give us a wider perspective across the whole housing lifecycle and we create lower risk ways of building homes people need.
For more than 90 years our work has been absolutely visible to local communities so being part of the community is in our DNA. We hire local suppliers and tradespeople and work with local communities to make sure that our plans meet their needs.
Job description
We have an exciting opportunity for aCustomer Care Coordinator to join our friendly Customer Care Team in our East Midlands region, based near Nottingham, just off junction 25 of the M1.
The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site, and management teams whilst maintaining effective working relationships. The successful candidate will manage and continually improve the Customer Service experience for Keepmoat customers to support our ambitions maintain our 5-star builder status and a leader in Customer Service in the homebuilding industry.
The duties of the role include (but are not limited to):
Liaise with all customers and sub-contractors, site managers, etc. to establish an excellent after sales/maintenance response to all complaints / queries
Ensure all materials and labour required are available prior to starting works
Ensure the customer care / after sales image by personally contacting customers after legal completion to ensure the customer is happy and satisfied
Produce all relevant documentation relating to customer care accurately and in a timely manner
Take responsibility for updating COINS system in a timely and efficient manner to ensure accuracy of customer database
HS&S Responsibilities
To take care of your own health and safety and that of others who may be affected by your work and adhere to the Keepmoat Health, Safety and Sustainability standards.
Skills, knowledge & experience
We are looking for someone who embodies our Keepmoat values; a straightforward and friendly team player who has Customer Care experience , who is creative and used to using their organisational and planning skills within a Customer Care environment. They will be passionate about providing the highest quality customer care, and a collaborative team player, with experience communicating with different stakeholders.
Experience within a similar role in the housebuilding/construction industry would be beneficial but is not essential.
Why work for us?
At Keepmoat Homes we pride ourselves on being a great place to work. As the market leader in our industry we want to ensure that we attract, motivate and retain the best people who can deliver the best service for our customers.
Competitive rates of pay - We regularly check our pay against our competitors to make sure they reflect our position as market leader. We also review our pay every year.
Bonus Scheme - Our annual bonus scheme is linked to team and company performance.
Special offers for staff - We run a range of offers and discounts exclusively for our employees including holidays, health club memberships and days out.
Trust - We encourage you to come up with ideas and get the most out of your job with us.
Development - we offer genuine development opportunities to progress your career.
Our values
Our values are the foundation for our vision, the cornerstone of our culture and the benchmark for our achievement.
Straightforward - We get the job done in the most efficient and effective way. We are friendly, open and honest. It’s about being respectful and working in a transparent and honest way.
Collaborative - We work together in partnership to deliver the very best customer experience. Partnership working is key to our business. We work collaboratively to deliver the best results possible.
Passionate - We care about what we do. We put pride and energy into delivering results. It’s important to us to do a good job.
Creative - We are proactive, flexible and resourceful. We listen, learn and deliver solutions. We don’t offer a one size fits all solution; we are flexible and will tailor our services to our customers’ needs.
Customer Care Coordinator jobs in Nottingham
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