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TSR Recruitment Limited
Derby
TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Derby. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer car
Job Source: TSR Recruitment LimitedTSR Recruitment Limited
Chaddesden
TSR are recruiting on behalf of a 5 star new build housing developer for a Marketing Manager to work for our clients East Midlands office. To be successful in this role you will need: Experience in CRM systems, ideally Salesforce and Google analytics Proficient user of IT; including Microsoft Office Suite and Adobe Photoshop Previous experience o
Job Source: TSR Recruitment LimitedTSR Recruitment Limited
Chaddesden
TSR are recruiting on behalf of a 5 star new build housing developer for a Marketing Manager to work for our clients East Midlands office. To be successful in this role you will need: Experience in CRM systems, ideally Salesforce and Google analytics Proficient user of IT; including Microsoft Office Suite and Adobe Photoshop Previous experience o
Job Source: TSR Recruitment LimitedNRG Resourcing Ltd
United Kingdom
Experienced New Build Mortgage Advisor?Are you looking for a Remote role with all clients provided, pre-qualified appointments, full administrative support and exceptional earning potential! Employed £30k with 35% Commission & 50% for protection referrals! About the Mortgage Brokerage A specialist new build mortgage brokerage based in Leicester tha
Job Source: NRG Resourcing LtdWheatstone Solutions
Derby
Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties * Reporting to the Head of department, you will deliver a
Job Source: Wheatstone SolutionsWheatstone Solutions
Derby, Derbyshire
Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties * Reporting to the Head of department, you will deliver a
Job Source: Wheatstone SolutionsKeepmoat
Nottingham, NOTTINGHAMSHIRE
Main purpose of the role We have an exciting opportunity for a Customer Care Coordinator to join our friendly Customer Care Team in our East Midlands region, based near Nottingham, just off junction 25 of the M1. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site
Job Source: KeepmoatInvest Solutions Limited
Nottingham
About us We are professional, rewarding, social, and our goal is to Verity Healthcare Limited is looking to recruit an experienced Care Coordinator. Verity Healthcare Limited is a well-established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes
Job Source: Invest Solutions LimitedDerby
£ 26000/annum
TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Derby.
This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills.
The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships.
Duties
- Liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to all complaints / queries.
- Answer calls and e-mails from customers regarding their property repairs, dealing with them empathetically, professionally and positively, ensuring their queries are answered and resolved within the agreed timescales
- Maintain regular communications/updates with the customers
- Always follow the principles set out in the Customer Journey program
- Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC survey ensure all comments and information is logged
- All defect repairs to be logged accurately
- Maintain accurate and concise records of all repairs, solutions and notes/comments
- Assist the Head of Customer Care to prepare informative and accurate reports for management meetings/director's meetings as required
- Responsible for managing all maintenance items properties and liaising with purchasers a...
Email Alert for Customer Care Coordinator - New Build Housing jobs in Derby
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