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GTC Recruitment Limited
Halesowen
Customer Service Administrator Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction matters? I'm looking for someone to join my client as a Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients. Responsibilities:
Job Source: GTC Recruitment LimitedTHE RECRUITMENT DUO
Sutton Coldfield
Role: Customer Service Administrator Contract: Permanent Salary: £28 - 30,000 Location: Sutton Coldfield B73 Benefits: Hybrid working, commission opportunities, free parking, 29 days holiday We are recruiting for an experienced Project Administrator to join a thriving organisation which prides itself on a providing a 5-star service, which is reflec
Job Source: THE RECRUITMENT DUOAdecco
Worcester
Adecco Worcester are seeking a proactive Administrator to join our client's expanding team. In this role, you'll be involved in various aspects of sales administration, requiring adaptable skills and a proactive attitude. Your responsibilities will include order processing, generating quotes, sales reporting, monitoring and responding to phone call
Job Source: AdeccoRandstad Perm Professionals
Halesowen
Overview Job title: Customer Service Administrator Hours are 8.30 am to 5.00 pm Mon-Thurs & Friday 8.30 am - 4.30 pm Temporary role 3-6 months £13.33 Ridgeway, Quinton, Birmingham On site parking Do you excel when it comes to customer service? Have you got experience liaising with various stakeholders and coordinating accordingly? Do you like to ma
Job Source: Randstad Perm ProfessionalsLloyd Recruitment Services Ltd
Walsall
Our client is looking for an experienced Customer Service Administrator to join an established team, where you will be the first line of support for all client queries, assisting with and coordinating delivery requests and onboarding new clients. The successful individual will need to be a friendly and confident communicator, whilst also being high
Job Source: Lloyd Recruitment Services LtdPertemps Redditch Commercial
Redditch
Our client is a well know and established business in Redditch who are looking for a Customer Service Administrator on a 12 month fixed term contract ( with possibility for a permanent role for the right candidate) to join their small customer service team. They may be a small team but they look after their huge existing customer base with all ope
Job Source: Pertemps Redditch CommercialTHE RECRUITMENT DUO
Birmingham
Role: Customer Service Administrator Contract: Permanent Salary: £23,000 increasing to £23,500 plus annual bonus after probation Location: Birmingham business park 3 days and home working 2 days We are working on behalf of our client who is seeking an experience Administrator to join their Customer Service department, with back office administratio
Job Source: THE RECRUITMENT DUOAdecco
Worcester
Adecco Worcester are seeking a proactive Administrator to join our client's expanding team. In this role, you'll be involved in various aspects of sales administration, requiring adaptable skills and a proactive attitude. Your responsibilities will include order processing, generating quotes, sales reporting, monitoring and responding to phone cal
Job Source: AdeccoRedditch
Customer Service Administrator
Redditch
£24k + bonus
Customer Service Administrator - Monday to Friday 9am to 5pm- No Sales!
We are looking for a Customer Service Administrator to join our Redditch based clients team on a permanent basis.
My client, a national organisation and a market leader in their field are currently growing their customer service team and have an opportunity for a full time Customer Service Administrator to join them on a permanent basis.
Supporting the smooth running of projects taking place within customers properties, you will liaise with customers, contractors and project managers on a daily basis, ensuring any issues are dealt with in a timely manner and providing regular updates to customers throughout their project.
Duties will include:
Provide excellent customer service at all times, demonstrating understanding and empathy
Be the customers main point of contact during their installation
Make daily outbound calls to customers and contractors, proactively responding to any issues that may arise
Liaise with project managers as and when required
Work towards and achieve targets, Key Performance Indicators (KPI’s)
Log service calls and issues
Accurately update systems and reports
Monitor and track status of allocated installations
Ensure outstanding balances are collected from customers when work is complete
Ensure complaints are resolved quickly
Be positive and communicate effectively with internal stakeholders and customers using a variety of methods including phone calls, emails and letters
We are looking for customer service driven individual with strong communication skills and the ability to show empathy to customers. You will be organised with good attention to detail and a positive approach to solving problems.
My client offers a competitive salary of £24k plus bonus, regular team incentives, office working hours (Monday to Friday 9am to 5pm) and extra leave for your birthday!
If you have the skills and experience for this role please apply online ASAP as immediate interviews are available.
Customer Service Administrator jobs in Redditch
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