Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Reed

    Customer Service Administrator

    Wolverhampton

    • Ending Soon

    Looking to start a new role IMMEDIATELY? REED Business Support are   alongside a highly progressive company to support them with a 12-month Fixed Term Contract to join their growing busine ss. The role is a Customer Service Administrator to support their Fleet maintenance team. Duties will include: Dealing with inbound calls to support customers wi

    Job Source: Reed
  • Get Staffed Online Recruitment Limited

    Customer Service Administrator

    Wolverhampton

    A fantastic opportunity has opened for a Customer Service Administrator / Office Sales Administrator to work for a merchandising company, specialising in promotional merchandise such as clothing and accessories. The company has a wide range of clients from independent retail shops to museums and theme parks. The company is seeking a highly skill

    Job Source: Get Staffed Online Recruitment Limited
  • James Recruitment

    Customer Service Administrator

    Nuneaton

    • Ending Soon

    Part time - Pro rata - Hours are 6am - 1230pm or 1230pm - 530pm £23,000 pro rata Nuneaton Our client a leading UK waste management company based in Nuneaton are currently seeking a Customer Service Operator to join this fast paced business you will be responsible for providing assistance to our clients customers and drivers. You will need to fulfil

    Job Source: James Recruitment
  • 212 Recruitment

    Customer Service Administrator

    Cannock, Staffordshire

    We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent basis located in Cannock. As part of the Customer Service Team, the role will involve: * Managing & responding to incoming calls, emails and online chat queries * Managing order portals ensuring all information is kept up to dat

    Job Source: 212 Recruitment
  • Morgan Parkes Recruitment Limited

    Customer Service Administrator

    Birmingham

    Job Title: Customer Service Administrator Salary: £23,00 to £25,000 per annum Location: Near Longbridge, Birmingham Duration: Temp to perm Hours: Monday to Friday, office-based Description: Our client, a thriving logistics company located near Longbridge, is currently seeking an experienced Customer Service Administrator to join the business

    Job Source: Morgan Parkes Recruitment Limited
  • Pertemps Tamworth

    Customer Service Administrator

    Tamworth

    Customer Service Administrator Are you looking for an immediate start full-time position within a fast paced environment? We are looking for an experienced customer service advisor to join a busy Team on a Temp - Perm basis. Working Hours: Monday - Friday 8am -5pm Payrate: £11.44 per hour Responsibilities: Liaising with customers, clients and e

    Job Source: Pertemps Tamworth
  • Pertemps Tamworth

    Customer Service Administrator

    Tamworth

    Customer Service Administrator Are you looking for an immediate start full-time position within a fast paced environment? We are looking for an experienced customer service advisor to join a busy Team on a Temp - Perm basis.Working Hours: Monday - Friday 8am -5pmPayrate: £11.44 per hour Responsibilities: Liaising with customers, clients and engi

    Job Source: Pertemps Tamworth
  • Pertemps Redditch Commercial

    Customer Service Administrator

    Alcester

    Our client is a well established manufacturing company in Alcester and they are looking for a Customer Service Administrator to join their team to support the Sales & Marketing team. You will be assisting customers by providing product, sales and service information as well as resolving problems.The Customer Service Administrator key skills includ

    Job Source: Pertemps Redditch Commercial

Customer Service Administrator

Birmingham

Role: Customer Service Administrator

Contract: Permanent

Salary: £23,000 increasing to £23,500 plus annual bonus after probation

Location: Birmingham business park 3 days and home working 2 days

We are working on behalf of our client who is seeking an experience Administrator to join their Customer Service department, with back office administration duties as Customer Service Administrator. The focus of the role will be on responding to customer queries on phone and email, accuracy and cross checking data between systems, accurately customer contracts, quality checks, processing bookings and reporting.

The successful Administrator will have demonstrable skills in accuracy and attention to detail, to ensure they provide a comprehensive administrative service to their customers. You will be working in an existing team of 10, which is split into back office and front office support to enhance customer experience.

This is a full-time role which would involve 3 days in the office and 2 days at home.

Role and responsibilities:

As a Customer Support Administrator you will act as a key administrative point of contact for a variety of stakeholders and respond daily to queries by email in a prompt and professional manner

Accurately process customer orders in an efficient manner

Collate data and present in a variety reports to submit to customers

Produce detailed quotes for customers as requested

Cross check customer contracts to ensure accuracy and all records are maintained

Quality and compliance check data in the internal database system

Daily use of a variety of database systems and web portals

Achieve daily SLA response times and complete allocated work set

Responsible for working collaboratively with colleagues to enhance customer experience

General administration duties as required to support the wider Customer Service team

Skills and experience required:

Proven work history in a administration role is essential

Excellent verbal and written communication skills is essential

Ability to pick up new processes and database systems

Attention to detail to produce accurate reports

Comfortable working to customer SLA’s on a daily basis

Positive, organised and approachable personality

Benefits:

Hybrid working after successful completion of training

Salary increase to £23,500 after probation

Quarterly bonus

Free parking

25 days holiday plus Bank Holidays

If you are Customer focused Administrator seeking a new challenge with an established international business then please apply today.

Apply

Create Email Alert

Create Email Alert

Email Alert for Customer Service Administrator jobs in Birmingham

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.