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Matched Group
Warrington
Client Relationship Manager Role : Establish & maintain communication with colleagues & customers to ensure projects are delivered successfully Location : Daresbury office, Monday - Friday standard hoursWHY? Fast growing & leading Technology ConsultancyCompetitive basic + benefits + monthly commission Do you enjoy interacting with people, building
Job Source: Matched GroupMatched
Daresbury, England, United Kingdom
Client Relationship Manager Role : Establish & maintain communication with colleagues & customers to ensure projects are delivered successfully Location : Daresbury office, Monday - Friday standard hours WHY? Fast growing & leading Technology Consultancy Competitive basic + benefits + monthly commission Do you enjoy interacting with people, build
Job Source: MatchedGibson Hollyhomes
Baguley
Client Relationship Executive South Manchester Salary £26K - £28K Excellent opportunity to join this well-established business who are market leaders in their field. Currently looking for a Client Relationship Executive to join their existing team. You will be Customer focused, dynamic and proactive. . As a Client Relationship Executive your du
Job Source: Gibson HollyhomesScience and Technology Facilities Council (STFC)
Warrington, Cheshire
Technical Relationship Manager Salary: Band F (Stem 2) £59,461 per annum Hours: Full time (We understand the importance of work-life balance, and are happy to discuss flexible working with applicants) Contract Type: Open Ended Location: The Hartree Centre, STFC, Daresbury Laboratory, Warrington Do you have expertise in advanced computing techno
Job Source: Science and Technology Facilities Council (STFC)K3 Capital Group Plc
Bolton
Knightsbridge is one of the UK's leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. We are part of the K3 Capital Group (recently acquired by the U.S. PE firm Sun Capital). With an HQ based in Bolton, our business is growing and we are now seeking a Client Manager to join
Job Source: K3 Capital Group PlcStreamline Search
Manchester
Client Manager required. Our client, a leading firm in the financial services industry are looking for a client manager to join their team. As a rapidly growing business, they are committed to delivering exceptional financial services to their diverse client base, and they need a Client Manager who shares their passion for excellence and is eager t
Job Source: Streamline SearchK3 Capital Group Plc
bolton, greater manchester
Knightsbridge is one of the UK's leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. We are part of the K3 Capital Group (recently acquired by the U.S. PE firm Sun Capital). With an HQ based in Bolton, our business is growing and we are now seeking a Client Manager to join
Job Source: K3 Capital Group PlcK3 Capital Group plc
Bolton
Knightsbridge is one of the UK's leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. We are part of the K3 Capital Group (recently acquired by the U.S. PE firm Sun Capital). With an HQ based in Bolton, our business is growing and we are now seeking a Client Manager to join
Job Source: K3 Capital Group plcManchester, England, United Kingdom
Job Description
This role sits within the CRM Team reporting to the Business Development Systems Manager. It involves developing close working relationships across many areas of the business, including Partners, Fee earners, PA's, Business Development colleagues plus others, and becoming their trusted advisor.
The CRM Executive is on the front-line supporting users of our CRM, InterAction. If you love data, and insist on striving for quality, this role will give you the opportunity to indulge. This role is key in continuing to grow the knowledge of our user base and support them in realising their business goals.
The CRM team prides itself on its excellent customer service and an ethic of continual improvement. There are established best practices, and your input will be greatly appreciated to improve them.
The responsibilities of the role include, but are not limited to:
● Be a trusted advisor and first point of contact for CRM system queries and manage the support inbox.
● Be a key link between the PA and fee earning community.
● Handle the data aspect of campaigns, contributing to their success.
● Participate upgrades, improvements, and integrations of key systems.
● Conduct regular data cleansing exercises and quality checks, updating records as needed.
● Organize and lead workshops to quickly identify challenges and actively promote the benefits of CRM.
● Run 1:1 and small group training across different teams and roles.
● Prepare guides and document best practice.
● Run regular data audits by running searches to identify inconsistencies, duplicates and other data quality issues.
● Work with Business Development stakeholders to ensure user adoption of the CRM system.
● Run reports demonstrating the benefits of using CRM.
● Assist with research required for business development initiatives.
● Get involved in wider team initiatives.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
● Experience of working with a CRM system, preferably InterAction.
● Excellent attention to detail with a passion for data.
● Enthusiastic and proactive with strong verbal and written communication skills.
● Proactive and solutions-orientated.
● Experience of working in a deadline driven environment.
● Understand business development and marketing initiatives and how CRM can support this.
● An understanding of GDPR and how this must be applied when working with data.
Client Relationship Manager jobs in Manchester, England, United Kingdom
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