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Zenith Technologies
Leeds
Are you looking for a career with an employer who values their team? One that offers a clear path to career growth? A company that's just been awarded 'Large Business of the Year' at the Yorkshire Post's 2022 Excellence in Business Awards? Look no further than this exciting opportunity at Zenith! At the heart of our Consumer division, our Defleet
Job Source: Zenith TechnologiesGet Staffed Online Recruitment
Royston
Customer Service Administrator Contract: Permanent, Full-time ( hours per week) Monday to Friday, - Location: Royston Salary: £21,255 per annum SUMMARY Our client is committed to provide occupational health and wellbeing solutions for employers across the UK.As an onsi...
Job Source: Get Staffed Online RecruitmentHuntress
Leeds
We have an exciting opportunity for an individual who has experience in Customer Service or Order Processing. We're seeking a bubbly and approachable Customer Service professional who thrives in a fast-paced, busy environment. This is working for a company who have many exciting products and clients, and this is not a heavily telephone-based role.
Job Source: HuntressReed
Normanton
Customer Service Administrator based in Normanton(21k-24k) One of the UK’s most successful wholesaler & distributor is looking to enhance their customer support function based in the heart of Normanton. You will be joining a young vibrant support team dealing with incoming product enquiries via phone and email, processing sales orders and advising
Job Source: ReedSi Recruitment
Knaresborough
Job Title: Sales Support Administrator Location: Knaresborough Hours: Full Time, Office Based Salary: £23,000 - £24,000, plus team bonus scheme Looking for the next step in your career working alongside a friendly team? We are looking for a customer service or administration candidate to join a business based in Knaresborough where you’ll be suppor
Job Source: Si RecruitmentReed
Normanton
Customer Service Administrator based in Normanton(21k-24k) One of the UK’s most successful wholesaler & distributor is looking to enhance their customer support function based in the heart of Normanton. You will be joining a young vibrant support team dealing with incoming product enquiries via phone and email, processing sales orders and advising
Job Source: ReedReed
Bradford
Salary: £22,310 per annum + Excellent Benefits Location: Bradford, West Yorkshire (Hybrid working system) Job Type: Full-time We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are p
Job Source: ReedFawkes and Reece
Castleford
Temporary role 6 months £12.50 PAYE, £15.65 LIMITED 8-5pm, Office based As a Customer Service Administrator, you'll be working within the Admin team, supporting them in duties for the operational and office based teams. Your day to day will include:* To communicate effectively with customers, both internally and externally for the capture, recordin
Job Source: Fawkes and ReeceBradford
Salary: £22,310 per annum + Excellent Benefits
Location: Bradford, West Yorkshire (Hybrid working system)
Job Type: Full-time
We are currently seeking a Customer Service Administrator to join one of our prestigious clients in Bradford. This role offers a hybrid working system and a competitive salary with an extensive benefits package. If you are passionate about providing top-notch customer service and are looking for a role that allows for work-life balance, we encourage you to apply.
Day to Day of the role:
Process all claims proactively, efficiently, and in accordance with company policy.
Keep consumers informed of the status of their contacts, ensuring clear communication and accurate recording of customer journeys.
Respond to enquiries received through various channels, adhering to company policy and product terms and conditions.
Escalate issues beyond the scope of the job description to the relevant manager immediately.
Maintain a consistent focus on consumer experience and outcomes.
Deal with queries from within the business and the wider group, providing a high level of service.
Capture contact data accurately for future insight and seamless customer journeys.
Display role model behaviours within the workplace and during work-related activities.
Adhere to all regulatory and business processes, such as FCA regulations and GDPR requirements.
Keep all assigned property in good working order and report any faults promptly.
Engage in department activities to drive future improvements.
Required Skills & Qualifications:
Previous customer service experience is preferable but not essential
Good verbal and written communication skills
Ability to fit within our company values of excellence, integrity, innovation, responsibility, inclusion, and teamwork
Openness to a culture of celebration and change, with the ability to adapt
No set qualifications required
Benefits:
25 days base holiday (plus bank holidays) with the option to buy 5 more or carry them over
Gym membership discounts through Gym Flex
Free flu vouchers in winter, Christmas voucher, and free eye tests every 2 years
Cycle to work scheme and a £625 bonus for referring a friend
Weekend reward scheme and a company party in September with free food and drink
Bank holidays closed and hybrid working after 12 weeks with performance-based KPIs
Excellent pension match benefits and private healthcare with Bupa
Discounts at local retail outlets and opportunities to win tickets to events
Free parking onsite
Customer Service Administrator jobs in Bradford
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