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Swipe Say Easy
London Area, United Kingdom
We are actively looking to hire 10 customer service representatives. We are an elite outsource marketing firm operating in London, specializing in brand awareness and driven by motivated employee. Responsibilities Our environment is fun, vibrant, & hard working; which makes our team the best in the best in the business. Collaboration with an array
Job Source: Swipe Say EasyiO Associates - UK/EU
England, United Kingdom
I am working with a telecom distributor that works with MSP's to improve their growth to find a Customer Representative to join their team. My client is spread across the UK and therefore you do not need to be based in a certain location for this opportunity as it is remote! You will be responsible for consistently providing excellent customer serv
Job Source: iO Associates - UK/EUeTeam
Dartford, England, United Kingdom
Role: Customer Service Representative Duration: 6 months, possible extension. Location: Dartford, UK Onsite Functions: Process orders, make up internal order files and prepare quotations and statements of works Prepare labelling and all documentation for despatch, and organise the despatch. Invoice the customers. Liaise with couriers for importing
Job Source: eTeamWeAreAspire
London, England, United Kingdom
The client is a leading online gaming company who were first established back in 1999. The company are known for running weekly competitions, to give customers the opportunity to win their Dream Car along with cash prizes and luxury lifestyle rewards. As the customer service representative you'll be part of a hardworking, proactive and supportive t
Job Source: WeAreAspireDirect Line Group
London
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400 . You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on
Job Source: Direct Line GroupH&H Group
Hammersmith, England, United Kingdom
A bit about H&H Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby
Job Source: H&H GroupVIRTUS Data Centres
west drayton, england, United Kingdom
Customer Service Agent (Service Desk - Shift Days / Nights) Onsite Stockley Park (West Drayton) About VIRTUS VIRTUS Data Centres is the UK’s fastest growing data centre provider which owns, designs, builds and operates the country’s most efficient and flexible data centres. In May 2023 we announced our plans to expand into continental Europe, with
Job Source: VIRTUS Data CentresEuro London Appointments
greater london, england, United Kingdom
Winner, winner, chicken dinner! Here’s an amazing opportunity to work for a leading online gambling company, based in Central London. We are recruiting on their behalf for a Swedish and Norwegian-speaking Customer Care Advisor to work on a hybrid basis, going into the office only twice per week. Your duties will include answering customer queries
Job Source: Euro London AppointmentsLondon Area, United Kingdom
Customer Service Representative
About Us:
WasteTrade is a dynamic and innovative platform transforming the waste management and recycling industries. Our mission is to connect businesses and streamline the trade of waste and recycled commodities globally. As a rapidly growing company, we are seeking more results-driven Customer Service Representatives to serve as the face of WasteTrade by handling inquiries, resolving issues, and ultimately curating WasteTrade’s reputation and competitive advantage.
About the job
Based in London.
Do you want to build a stronger, more sustainable future and cultivate your career?
Then you want to join the team at WasteTrade.
We‘re looking for highly motivated, customer–focused individuals to join our team as Customer Service Representatives. The successful candidates will perform our customer service activities for their designated European territories. In this role, you will contribute to optimising and monitoring registrations, onboardings, material purchases, and listing bids, including complex customer orders, and resolving order delivery issues.
This position offers a permanent contract with a 6-month probation.
Key responsibilities:
Customer Communication:
· Proactively reach out to customers to address inquiries, provide assistance and gather feedback.
· Conduct after-sales performance calls to ensure satisfaction and identify areas of improvement.
Support:
· Assist users with the registration process, guiding them through any necessary steps and troubleshooting issues that arise.
· Facilitate onboarding new customers, ensuring they have all the necessary information and resources to make the most of our products, services, and marketplace.
Customer Relationship Management:
· Build and maintain strong relationships with customers, fostering growth and trust.
· Inform customers about order status, invoices, contract balances and other information needed to complete sales.
· Handle customer challenges, delays, and quality assurance, striving for swift resolution and customer satisfaction.
Documentation and Reporting:
· Maintain accurate records of customer interactions, transactions, and feedback in the company’s database.
· Generate reports on customer service metrics and performance indicators, providing insights and recommendations for improvement.
Qualifications:
· Excellent Knowledge of English and/or other European languages (Spanish, French, Italian, German, Polish).
· Strong organisational and time management skills, with the ability to prioritise tasks effectively and meet deadlines.
· Ability to work independently as well as collaboratively within the Sales and Operations team environment.
· Analytical and systematic approach.
What you will be offered as a Customer Service Agent
· An international and ambitious working environment.
· Base salary £25.000 per annum. Exact compensation may vary based on skills and experience.
Customer Service Representative jobs in London Area, United Kingdom
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