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300+ call centre jobs in Leicester

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  1. Call Centre Operative

    Leicester | £7.33 - £7.69 per hour | From ENCORE PERSONNEL

    Call Centre operatives are urgently required to work in a fantastic, friendly Leicester based call centre. If successful at interview, you will have the opportunity to work in probably the best... call-centre in Leicester. Your main duties will be taking product purchases over the telephone and converting these into physical orders that are then sent to the warehouse for dispatch. All candidates must possess top class communication skills, and have a friendly telephone manner. All applicants must be PC literate and be totally comfortable using Excel and Email. The products are high-end Ladies Wear, Mens Wear & Childrens Wear. You will also be taking calls from customers that have already purchased products and have queries such as wrong colour/size that have been sent out in error...

  2. Call Centre Operative

    Leicester | £ 7.33 - £ 7.69 p/h | From Encore Industrial

    Call Centre operatives are urgently required to work in a fantastic, friendly Leicester based call centre. If successful at interview, you will have the opportunity to work in probably the best... call-centre in Leicester. Your main duties will be taking product purchases over the telephone and converting these into physical orders that are then sent to the warehouse for dispatch. All candidates must possess top class communication skills, and have a friendly telephone manner. All applicants must be PC literate and be totally comfortable using Excel and Email. The products are high-end Ladies Wear, Mens Wear & Childrens Wear. You will also be taking calls from customers that have already purchased products and have queries such as wrong colour/size that have been sent out in error...

  3. Call Centre Agents

    Leicester | £19400 per annum | From Leicester Commercial

    Role: Call Centre Agents Salary: £19,400 Location: Syston The Company: A great opportunity within the building services and products industry, who are a leading manufacturer and......

  4. Call Centre Operative Afternoon Shift

    Leicester | £ 7.33 - £ 7.69 p/h | From Encore Industrial

    Call Centre operatives are urgently required to work in a fantastic, friendly Leicester based call centre. If successful at interview, you will have the opportunity to work in probably the best... call-centre in Leicester. Your main duties will be taking product purchases over the telephone and converting these into physical orders that are then sent to the warehouse for dispatch. All candidates must possess top class communication skills, and have a friendly telephone manner. All applicants must be PC literate and be totally comfortable using Excel and Email. The products are high-end Ladies Wear, Mens Wear & Childrens Wear. You will also be taking calls from customers that have already purchased products and have queries such as wrong colour/size that have been sent out in error...

  5. Call Centre Manager - Retentions

    Leicester | £45k - £50000.00 pa | From Search Consultancy Ltd

    Call Centre Manager - Retentions 45k - 55k Leicester Are you able to help grow a new call centre in central Leicestershire? We have an exciting opportunity for a commercially minded... individual to help drive and develop an upcoming call centre in the midlands. You will ideally have experience of managing FTE of 100+ and a proven track record of hitting KPI's. Regulated experience in the financial arena is desired but not essential, as well as a proven track record of sales, customer services and retention's. You will work within a team of up to 4 other call centre ... within the call centre that support delivery of excellent customer service. The following skills are also desired: - Excellent leadership skills - Ability to influence & motivate at all levels...

  6. Call Centre Team Leader

    Leicester | £25k - £30k pa + Bonus and Benefits | From Search Consultancy Ltd

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within... a rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually ... planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation point for Customer Service and Sales Advisors; liaising...

  7. Motorglass Call Centre Manager - Leicester

    Leicester | Competative | From Nationwide Accident Repair Services Ltd

    ROLE TITLE: Motorglass CallCentre Manager - Leicester REPORTING TO: UK Operations Manager STAFF REPORTING TO THE JOBHOLDER: FNOL Team Leader / Senior Schedulers Customer Services... service, control centre or branch management role. - Demonstrative, influential and motivational to others. - Negotiation and persuasive skills. - Previous experience of the automotive glazing...

  8. Call Centre Operator - Customer Service Advisor - Evenings

    Market Harborough | £9.00 | From Grey Seal Recruitment Limited

    Due to extending hours of service we are seeking enthusiastic determined Call Centre Operators to work for this well-established, 5 star debt enforcement agency that works on behalf of local... authorities. You will deal with both outbound and inbound telephone calls and associated administration such as taking payments and making arrangements for payments to be made. You will ideally have previous work experience in a call centre although this is not essential. However, you will need to have excellent customer service and typing skills, with a professional telephone manner and be ... . - Ideally have call centre experience, although this is not necessary as full training will be given ...

  9. Part Time Call Centre Team Leader

    Leicester | £25k - £30k pa + Pro Rata plus Benefits and Bonus | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way ... and written - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change...

  10. Part Time Call Centre Team Leader

    Leicester | £25k - £30k pa + pro rata | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way ... and written - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change...

  11. Part Time Team Leader - Call Centre

    Leicester | £25000 - £30000 per annum + Bonus and Benefits | From Search Consultancy

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday and... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties will ... Motivate, coach and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point for ... ability Knowledge & Experience Previous Sales/ Contact centre experience Knowledge of customer service and complaints Risk/Change management Experience of team performance management...

  12. Call Centre Team Leader

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within... a rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually ... planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation point for Customer Service and Sales Advisors; liaising...

  13. Part Time Call Centre Team Leader

    Leicester | £25000 - £30000/annum pro rata | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way ... * Communication verbal and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints...

  14. Part Time Call Centre Team Leader

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way ... * Communication verbal and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints...

  15. Part Time Team Leader - Call Centre

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday and... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties ... targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way * Act as an ... and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints * Risk/Change...

  16. Call centre operative (100% inbound NO SALES)

    Coalville | £9.95 - £20.33/hour | From CV-Library

    On behalf of Amazon in Bardon Hill, Coalville, Quest Employment are recruiting 200 customer service call centre advisors. In this role you would offer frontline support to Amazon’s delivery.... If you would like any further information call Quest Employment Leicester and ask for Sam Theedom ...

  17. FNOL Call Handler - Leicester

    Leicester | Competitive | From Nationwide Accident Repair Services Ltd

    FNOL Call Handler - Leicester Full time / Permamnet Salary OTE up to £15840 + Benefits. This is on a rota basis, between 7.30 - 20.00 M-F, and 8 - 17.00 Sat/ Sun. 37.5. We are seeking... an enthusiastic, dedicated self-starter to join the Motorglass side of the business as Call Handler. You will be working with the existing FNOL team in a small, friendly and busy call centre ... . This is a busy and varied role, and is ideally suited to someone who has experience of working in a call centre. However, full training is provided and we are really looking for a candidate who is keen ... for upward referral. About you: - Experience of working in a call centre environment - Excellent communication and interpersonal skills. - Strong organisation, co-ordination and task...

  18. MI Manager (Contact Centre)

    Lutterworth | £30000 - £35000 per annum + Benefits | From Pact

    Company Description PACT are delighted to be working with an instantly recognisable UK brand on a unique opportunity not to be missed! We are looking for an experienced MI Manager for a very... busy award winning Contact Centre located on Lutterworth. You will be passionate about driving change and consistently improving performance. The result of this continued growth is that they need ... a small function into your own success. The Contact Centre environment is fast paced and will need a strong character who is adaptable to change. We are interested in speaking with candidates who are ... team's performance across the entire Contact Centre operation. You will have an excellent analytical eye for detail and a complete broad technical skill set to deliver insight and sound analysis to...

  19. MI Manager (Contact Centre)

    Lutterworth | £30k - £35k pa + Benefits | From Pact Recruit Limited

    Company Description PACT are delighted to be working with an instantly recognisable UK brand on a unique opportunity not to be missed! We are looking for an experienced MI Manager for a very busy... award winning Contact Centre located on Lutterworth. You will be passionate about driving change and consistently improving performance. The result of this continued growth is that they need ... a small function into your own success. The Contact Centre environment is fast paced and will need a strong character who is adaptable to change. We are interested in speaking with candidates who are ... the MI team's performance across the entire Contact Centre operation. You will have an excellent analytical eye for detail and a complete broad technical skill set to deliver insight and sound analysis to...