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300+ call centre jobs in Leicester

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  1. Call Centre Manager

    Leicester | £40k - £50000.00 pa + car allowance | From Search Consultancy Ltd

    Call Centre Manager - Retentions 40k - 50k + car allowance Leicester Are you able to help grow a new call centre in central Leicestershire? We have an exciting opportunity for a... commercially minded individual to help drive and develop an upcoming call centre in the midlands. You will ideally have experience of managing FTE of 100+ and a proven track record of hitting KPI's ... call centre managers reporting into the Head of Contact Centre and will be responsible for 6-8 team leaders. You will play a big part in the ongoing development of your team and will be expected to implement strategies within the call centre that support delivery of excellent customer service. The following skills are also desired: - Excellent leadership skills - Ability to influence...

  2. Call Centre Staff

    Hinckley | £18000 Basic + OTE £30K | From FlexPlus

    An exciting opportunity has arisen for a motivated well organised person to join our busy Call Centre department, in return we offer a market leading pay plan, great career prospects within a... numerous websites, within company timescales Being compliant with the industry regulations Processing and following up finance applications. Profile The successful Call Centre Executive must have ... , competitive salary, vibrant social environment, great prospects to progress with our expanding company Job Description Managing calls from customers discussing a vehicle of interest Arranging...

  3. Part Time Call Centre Team Leader

    Leicester | £24k - £30k pa + pro rata | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way ... and written - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change...

  4. Customer Agent / Customer Services / Call Centre

    Syston | Starting Salary £18,000 | From networx Ltd

    Customer Agent / Customer Services / Call Centre Syston, Leicester Starting Salary £18,000 Are you passionate about delivering excellent customer service? Do you have a positive, can do... products, services and values and will be ready to manage each call confidently. More than anything, you will be willing to go the extra mile and maintain great customer satisfaction. With a strong...

  5. Call Centre Staff

    Hinckley | - £18k | From CV-Library

    An exciting opportunity has arisen for a motivated well organised person to join our busy Call Centre department, in return we offer a market leading pay plan (basic salary £18K plus realistic OTE... The successful Call Centre Executive must have the following: • Strong focus on customer service • Ability to build strong customer relationships • Previous Sales/ Customer Service experience • Ability to ... working atmosphere, unrivaled training, competitive salary, vibrant social environment, great prospects to progress with our expanding company Job Description • Managing calls from customers discussing...

  6. Part Time Call Centre Team Leader

    Leicester | £24000 - £30000/annum pro rata | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way ... * Communication verbal and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints...

  7. Customer Service Advisor (only incoming calls)

    Hinckley | £7.35 - £8.22 per hour | From National Grid

    Location: Hinckley Salary: £7.35 up to £8.22 Working hours: Set shift patterns, fully flexible between 7.00am - 11.00pm Monday - Sunday inclusive of Bank Holidays Contract Type: Temporary -... commitment and dedication to providing an excellent service to customers as well as being tenacious and methodical at all times. What will I be doing? Receive and process telephone calls for ... . As a Customer Service Advisor my responsibilities will be: Taking real ownership of every call, you'll show pride in everything you do. Offering simple, straightforward advice, you will always do your best to resolve a call - but understand where escalation may be necessary. Striking a perfect balance between friendliness and efficiency, you'll take good care of your own performance too...

  8. Technical Data Centre Manager

    Leicester | £45000.00 - £55000.00 per annum | From Hays

    Data centre experience needed, Management level, £45-50k, Project works, Static Site Your new company Your new company is a global leader in the Facilities market. With various respectable... contracts across the UK this prestigious company now have a vacancy for an experienced date centre Manager. Your new role In your new role you will be working for a very large data centre ... of working in Data Centre/Critical environments, and you will have strong knowledge of M&E processes. For this role you will also need knowledge of running complex M&E projects. You will be in a client ... call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as...

  9. Store Manager, Peacocks - Woodlands Garden Centre

    Leicester | Competitive | From Peacocks

    About Us… Peacocks is a family. A lasting legacy of quality, value and service upheld by people who love the brand and give their all to maintain its standards daily. Peacocks is a growing... business based on a founding principle of 'value' with over 20 million shoppers in the last year. Our heritage of great value fashion, underpinned by unbeatable wardrobe essentials, has helped us become the first choice for family shopping. We have a great opportunity to join our family as a Store Manager in  Woodlands Garden Centre. About The Opportunity… Ownership of the store and accountable for all of its operational functions. Drive store sales and profit, taking appropriate action to maximize performance. Heighten team performance through effective coaching...

  10. Inbound Contact Centre Advisor

    Lutterworth | £8.18/hour | From CV-Library

    Customer Service Representative Our client, a major blue chip distribution company in Lutterworth requires a Customer Service Advisor to complete their successful team. The position is working... within a small call centre and involves working on behalf of their customer, co-ordinating stock and the delivery of their products. Requirements of the role Inbound & Outbound telephone calls Raising orders Organisation Track & Trace Use of warehouse management computer systems Polite telephone manner Good written communication including managing email accounts ... . The candidate must be able to multitask and have a real focus on customer relations internal/external. Call centre experience would be advantageous. Hours - Rotating shift based on Two weeks of 08:00 - 16:30...

  11. Contact Centre Advisor

    Melton Mowbray | £7.20/hour overtime available | From CV-Library

    I have an exciting new opportunity to be a part of an award-winning family owned business who specialise with e-commerce fulfilment services and innovative direct mail solutions. As a Contact... minimum word and excel * Previous knowledge of using a CRM system * Maths and English to grade c or above * Previous customer service experience, both written and verbal, ideally in a call centre ... Centre Advisor you'll be outgoing, loyal and reliable, liaising primarily with your colleagues, customers and team leader. The ability to work at pace in a growing and ever changing environment ... contact * Process emails from customers and respond in line with client SLA * Receive in bound calls from customers and input call detail into client order system * Review postal orders and input...

  12. Contact Centre Advisors - Weekends

    Leicester | £7.66/hour | From CV-Library

    Gi Group are looking to recruit 2 Weekend Customer Service Advisors to join a reputable and expanding company based in central Leicester. The role is demanding and requires individuals that can... multi task whilst remaining calm and professional at all times. As an Advisor you will be responsible for handling inbound calls, logging calls and assisting with resolving complaints where ... a background in a Contact Centre, just the desire to make a difference to someone else's day. If excellent Customer Service is what you pride yourself on, then there is the opportunity to pave a true and fulfilling career with our client. To be considered for the role please submit your application online, email your CV or call the Leicester office (Apply online only) Due to the high volumes...

  13. Allocator for Supply Chain / Sales Centre Management / Logistics

    Leicester | | From Hanson Group

    ALLOCATOR - Nights • Are your customer service skills second to none? • Are you skilled at negotiation and problem solving? • Can you be decisive but also polite, helpful and empathetic? • Do you... have at least two years' experience in a customer service role? • Do you have a positive, can do attitude? If you answered yes to all of the above, this is the perfect role for you! We are looking for reliable, conscientious and adaptable individuals with a passion for service and a positive "can do" attitude to join our friendly, committed distribution team as an allocator in our Customer Service Centre located in Syston, Leicester. With a strong team culture, we value our people and readily recognise the contributions they make to our success. We are committed to our peoples' personal...