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300+ call centre jobs in Leicester

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  1. Call Centre Team Leader

    Leicester | £25k - £30k pa + Bonus and Benefits | From Search Consultancy Ltd

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within... a rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually ... planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation point for Customer Service and Sales Advisors; liaising...

  2. OUTBOUND SALES EXECUTIVE (Non Call Centre)

    Leicester | £18k - 21k per year + uncapped commission | From PG AUTOMOTIVE UK LTD

    The Company: With over 10 years' experience providing niche consultancy solutions to manufacturing and distribution customers across the UK, we can offer you work that promises plenty of... opportunity to develop a long and successful career. This is NOT a call centre business. You will join the company as an Outbound Sales Executive, a role that you can grow into and really make your own. Based in an impressive head-office you will benefit from a supportive company culture that encourages both personal progression and career development and which also has an inclusive working environment, and an atmosphere built around having fun when you work. The role: This role will involve a variety of responsibilities although primarily your core function will be to deliver...

  3. Part Time Call Centre Team Leader

    Leicester | £25k - £30k pa + Pro Rata plus Benefits and Bonus | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours up to £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm Saturday and 10am... with the Customer Service Manager and supporting the Customer Service Executives. This position is ideal for someone with previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties will ... - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an...

  4. Call Centre Team Leader

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within... a rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually ... planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation point for Customer Service and Sales Advisors; liaising...

  5. Part Time Call Centre Team Leader

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours up to £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm Saturday... within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert ... performance targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way * Act as an ... verbal and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints * Risk/Change...

  6. Part Time Team Leader - Call Centre

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday and... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties ... targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way * Act as an ... and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints * Risk/Change...

  7. Call Handler

    Loughborough | £7.35 - £9.26/hour | From CV-Library

    You duties will involve but will not be limited to: - To answer at least 90% of all incoming telephone enquires at the first point of contact in a busy contact centre environment. - To adhere to... the finalised work pattern schedule except in exceptional circumstances e.g. a call runs into scheduled lunch period. - Following each call, select the appropriate category on the call logger to monitor the type of call taken, ensuring that all calls are logged. - To provide a professional service to all internal and external customers. - To maintain accurate and concise notes on the appropriate operating systems following each telephone call as necessary and according to individual service line guidance. - To keep up to date with knowledge relating to the organisation. Training...

  8. Call Dispatcher

    Leicester | £7.50/hour | From CV-Library

    Dispatcher Hours: 12 hours shifts when on rota Location: Leicester Pay rate: £7.50 ph Start: ASAP (Next week) Length: On-going (temporary basis) This role will be working for a......

  9. Contact Centre Team Manager

    Leicester | £23500 - £30k pa | From Search Consultancy Ltd

    Call Centre Team Manager Leicester Permanent £23,500 - £30,000 Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within a rapidly growing... Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually lead fashion ... and objectives create a performance-orientated culture - Lead a team to deliver individual and team performance targets - Motivate, coach and develop all team members through planned call monitoring...

  10. CITY CENTRE SCHOOL REQUIRES MFL TEACHER

    Leicester | £95 - 155 per day | From TEACHER ACTIVE

    TeacherActive is looking for a qualified Modern Foreign Languages teacher to start ASAP. This city centre school has a great reputation and outstanding positivity. They are looking for someone who... - supplying gifts that are worth up to the price of £100, this gift is received when you refer a teacher to us and they work for 10 days or more. Please call Tyler Blockley on 0116 2541875 or email...

  11. Contact Centre Leader-Leicester

    Leicester | Neg | From Broadbean (Hastings Direct)

    Hastings Direct has had its doors open in Leicester for 12 months and due to our success and growth we are seeking a Contact Centre Leader to lead customer service, new business and renewals... teams. The Contact Centre Leader will successfully lead and develop the contact centre and its colleagues to deliver excellent customer service to Hastings Direct customers. As a Contact Centre Leader you will: -Lead a team of between 6-8 Team Leaders across our customer service, new business and renewals teams. -Engage, motivate and inspire teams. You will spend a minimum of 50% of the time coaching and developing your Team Leaders, through one to ones, providing detailed feedback and creating development plans. -Maximise the performance of the contact centre against...

  12. NHS 111 Call Advisor

    Leicester | £8.25 - £10.31/hour | From CV-Library

    Primary healthcare across Derbyshire Derbyshire Health United Ltd provides quality Primary Healthcare services. As a not for profit social enterprise, we have a commitment to high standards, a... to join our team of Call Advisors. We have opportunities at Derby, Leicester and Chesterfield. With the ability to work flexibly Out of Hours, applicants must possess excellent interpersonal/communication skills and have the ability to work quickly and accurately under pressure. Duties will include taking telephone calls from members of the public with urgent medical needs using agreed protocols. Experience of working in a health care or call centre setting would be desirable. Bank holiday working (including the Christmas and New Year period) is a requirement of the position. Currently all...

  13. Call Advisor NHS111

    Leicester | £8.25 - £10.31/hour | From CV-Library

    Primary healthcare across Derbyshire Derbyshire Health United Ltd provides quality Primary Healthcare services. As a not for profit social enterprise, we have a commitment to high standards, a... to join our team of Call Advisors. With the ability to work flexibly Out of Hours, applicants must possess excellent interpersonal/communication skills and have the ability to work quickly and accurately under pressure. Duties will include taking telephone calls from members of the public with urgent medical needs using agreed protocols. Experience of working in a health care or call centre setting would be desirable. Bank holiday working (including the Christmas and New Year period) is a requirement of the position. Currently all Call Advisors are expected to work a minimum of 3 out of 4...

  14. Qualified Primary Teacher needed in Leicester City Centre

    Leicester | £95 - 145 per day | From TEACHER ACTIVE

    TeacherActive is seeking to recruit a Primary teacher for a large and very popular primary school in Leicester on a 6 week contract with the possibility of leading to a longer term role for the... call Ethan on 0116 254 1875 or email your CV to ethan.frisby@teacheractive.com. All applicants will be contacted to discuss suitability and then invited to register with TeacherActive...

  15. Contact Centre Team Manager

    Leicester | £23500 - £30000/annum | From CV-Library

    Call Centre Team Manager Leicester Permanent £23,500 - £30,000 Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within a rapidly... growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually lead ... business targets and objectives create a performance-orientated culture * Lead a team to deliver individual and team performance targets * Motivate, coach and develop all team members through planned call...

  16. Team Leader - Contact Centre

    Leicester | £25000 - £30000/annum Benefits | From CV-Library

    Call Centre Team Manager Leicester Permanent £23,500 - £30,000 Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within a rapidly... growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually lead ... business targets and objectives create a performance-orientated culture * Lead a team to deliver individual and team performance targets * Motivate, coach and develop all team members through planned call...

  17. Contact Centre - Sunday Nights

    Leicester | £7.66/hour | From CV-Library

    Customer Services - Sunday Nights - Permanent Leicester Permanent - £7.66 per hour - 14 hours approx Gi Group are looking to recruit a Customer Services Advisor for a busy contact centre in... Leicester. The Customer Services Advisor will be responsible for handling inbound calls, logging calls and assisting with resolving complaints where required. The hours are Sunday's 5pm to 7am. Due to the location you will need to be able to travel to the Leicester Forest East area. You will be customer focused with the ability to communicate at all levels within the business, Accurately record information correctly and have the drive to provide the best service. Sound of interest or need more information? Call Lauren at Gi Group Leicester Due to the high volumes of applications we...

  18. Contact Centre Leader-Leicester

    Leicester | | From CV-Library

    Hastings Direct has had its doors open in Leicester for 12 months and due to our success and growth we are seeking a Contact Centre Leader to lead customer service, new business and renewals... teams. The Contact Centre Leader will successfully lead and develop the contact centre and its colleagues to deliver excellent customer service to Hastings Direct customers. As a Contact Centre Leader you will: -Lead a team of between 6-8 Team Leaders across our customer service, new business and renewals teams. -Engage, motivate and inspire teams. You will spend a minimum of 50% of the time coaching and developing your Team Leaders, through one to ones, providing detailed feedback and creating development plans. -Maximise the performance of the contact centre against...

  19. Parts Centre Manager

    Leicester | - £40k | From CV-Library

    Job Purpose To lead, manage and motivate the Parts team to achieve the agreed business plan and provide excellent customer service Key Responsibilities Leading the team Translate overall... and individual performance regularly and provide developmental or corrective support where required Lead by example - act as a role model to the whole parts team Ensure the Parts Centre is resourced ... for the team (in conjunction with the Parts Centre management team and Learning Services) Set an example to the team by developing self and positively engaging with own development journeyCustomer Create and maintain a customer centric culture in the business Maintain a high level of customer satisfaction via the team - through understanding customer requirements, stock optimisation...

  20. Head of Client Services Centre

    Leicester | £55000 - £60000/annum | From CV-Library

    I am currently looking for someone to join a leading Invoice Finance company as Head of Client Services Centre to lead and develop the operations team to ensure effective leadership and management....  Meeting clients, introducers and other business partners where required, promoting the company brand at all times. Working in collaboration with the Local Business Centres. - To attend and/or chair ... of the Client Servicing Centre team. - Any other duties or projects commensurate with the level of responsibility of this role, for which the role holder has the necessary experience and/or training...