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300+ call centre jobs in Leicester

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  1. Call Centre - Outbound

    | 17680.0000 | From Hays Specialist Recruitment Limited

    A perm full time outbound, high volume call centre job based in Leicester paying £17680 basic plus commission Your new company Your new employer are a well-established and well respected family... run business in the heart of Leicester. They are now looking to grow their business and require experienced outbound call centre staff to help them achieve their mission. Your new role Your new job will be to make outbound calls to existing clients who are already aware of and positive about the brand, and advise, quote and sign them up for a gas and electricity supply. You will be making outbound telephone calls working to targets both for volume of calls, quotes and sign up numbers. Hours are currently 8.30 to 5.30 Monday to Friday, however going forward shift patterns will be...

  2. Recruitment Consultant - Call and Contact Centre

    Leicester | 18000.0000 | From Rec2Rec Search

    Recruitment Consultant - Contact & Call Centre Basic Salary from £18,000 - £30,000 depending upon experience Permanent Division Uncapped earnings potential - guaranteed earnings in year... Consultant to join the team working within the busy Contact and Call Centre division. Reporting to the Head of Division you will be a motivated and career focused consultant who is looking for an open ... industry sector. Previous experience is essential but all recruitment sectors will be considered. A full UK driving licence is essential for this role. Recruitment / Call Centre Recruitment / Permanent Recruitment / Recruiter / Recruitment Consultant / Contact Centre Recruitment Consultant ...

  3. Call Centre Operative, Meridian Business Park - PM SHIFT

    Leicester | £7.33 - £7.69 + performance bonuses | From Encore Industrial

    You'll be joining a busy, dynamic and expanding Customer Service team. - A confident communicator and attentive listener, you'll deal with inbound calls, taking the orders and customers... queries - You will handle all calls with warmth and empathy, always focusing on the outcome, that means identifying a good solution. Keeping the customer happy and up to date with progress of their order and resolving the query. You will be working within a call centre environment dealing with large volumes of customer calls so the ability to take and handle at a fast pace is essential. - The benefits for you: - You'll be joining an environment that's friendly, sociable and supportive with career and progression opportunities. - You'll initially join our client on a temporary basis, but...

  4. Customer Service - Call Centre Based

    Leicester | 15810.0000 | From Search Consultancy

    We have an exciting opportunity for experienced Customer Services Advisor's to join our client based in Leicester City Centre in their fast paced and expanding organisation. Working with their... inbound team, the successful applicant will have excellent communication skills ideally with call centre/call handling experience, must be computer literate with excellent knowledge of Microsoft Office products including Outlook as well as a methodical and quick thinking approach to problem solving. If you're hardworking and driven, want to work in a fast paced environment and thrive whilst working towards targets then we want to hear from you. You will be rewarded with a competitive salary of £15,810. Working hours - Rotational shifts pattern Monday - Friday 8am - 8pm , Saturday 9am...

  5. Call Centre

    Leicester | £18000 - £19000/annum | From CV-Library

    We have an opportunity for an experienced Call Centre Agent/ Help Desk Co-ordinator to work in the City Centre to work as part of a team to assist and support in the effective running of the Office... Customer Service. As the Call Centre Agent / Help Desk Co-ordinator you will be working Monday - Friday 8.30am to 5.00pm Your duties as the Call Centre Agent / Help Desk Co-ordinator are listed below ... Indicators applicable to the role and adhere to these. Mobile Phone Knowledge and be able to use external Internet systems. Ideally as the Call Centre Agent / Help Desk Co-ordinator we are also ... . To be successful as the Call Centre Agent / Help Desk Co-ordinator you do need extensive knowledge of mobile phones, broadband and IT along with the ability to create reports in Excel with great...

  6. Call Centre

    Leicester | £18000 - £19000 per annum | From Office Angels

    We have an opportunity for an experienced Call Centre Agent/ Help Desk Co-ordinator to work in the City Centre to work as part of a team to assist and support in the effective running of the Office... Customer Service. As the Call Centre Agent / Help Desk Co-ordinator you will be working Monday - Friday 8.30am to 5.00pm Your duties as the Call Centre Agent / Help Desk Co-ordinator are listed below ... Performance Indicators applicable to the role and adhere to these. Mobile Phone Knowledge and be able to use external Internet systems. Ideally as the Call Centre Agent / Help Desk Co-ordinator ... attention to detail. To be successful as the Call Centre Agent / Help Desk Co-ordinator you do need extensive knowledge of mobile phones, broadband and IT along with the ability to create reports in...

  7. Recruitment Consultant - Contact and Call Centre

    Leicester | - £20k-£26k | From Encore Personnel Services

    We are looking for a Contact and Call Centre Recruitment Consultant to work alongside our already highly successful Industrial division. This is a 360 recruitment role with a a strong focus on... and Call Centre division. You will have joint responsibility for developing new business and managing your client base and filling vacancies with suitably skilled candidates placing an emphasis on ... essential, ideally within the contact centre, call centre, admin/clerical or industrial sector or similar. Ability to source and generate new sales leads. Proven track record of achievement against...

  8. Call Centre Team Manager

    Leicester | 25000.0000 | From Search Consultancy

    If you are looking to work within an organisation that is experiencing rapid growth within the Leicester area with excellent opportunities to progress as the role grows this role could be suited to... you. The role will invcolve working on a rotating shift pattern which includes weekends. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently ... all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point for Customer Service...

  9. Part Time Call Centre Team Leader

    Leicester | 24000.0000 | From Search Consultancy

    Are you an experienced Team Leader looking to take that next step in your career? Do you want to work for a well known company who pride themselves on looking after their employees? This is an... flexible between those core business hours. This position is ideal for someone with previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The position ... through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point for Customer Service and Sales Advisors; liaising ... / Contact centre experience Knowledge of customer service and complaints Risk/Change management Experience of team performance management techniques Qualifications Good standard of education required...

  10. Call Centre Team Manager Part Time

    Leicester | 24000.0000 | From Search Consultancy

    If you are looking for part time work within an organisation that is experiencing rapid growth within the Leicester area with excellent opportunities to progress as the role grows this role could be... the Customer Service Manager and supporting the Customer Service Executives. This position is ideal for someone with previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties will include ... and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point for Customer...

  11. Call Centre Manager

    Leicester | £40000 - £50000.00 per annum + car allowance | From Search Consultancy

    Do you have experience of call centre management? Are you a natural leader who helps develop your team? We have an exciting opportunity for a commercially minded individual to help drive and... develop a growing call centre in Leicestershire. You will ideally have experience of managing FTE of 100+ and a proven track record of hitting KPI's. Regulated experience in the financial arena is desired but not essential, as well as a proven track record of sales, customer services and retention's. You will work within a team of up to 4 other call centre managers reporting into the Head of Contact Centre and will be responsible for 6-8 team leaders. You will play a big part in the ongoing development of your team and will be expected to implement strategies within the call centre that...

  12. Call Centre Manager

    Leicester | £40000 - £50000/annum car allowance | From CV-Library

    Do you have experience of call centre management? Are you a natural leader who helps develop your team? We have an exciting opportunity for a commercially minded individual to help drive and develop... a growing call centre in Leicestershire. You will ideally have experience of managing FTE of 100+ and a proven track record of hitting KPI's. Regulated experience in the financial arena is desired but not essential, as well as a proven track record of sales, customer services and retention's. You will work within a team of up to 4 other call centre managers reporting into the Head of Contact Centre and will be responsible for 6-8 team leaders. You will play a big part in the ongoing development of your team and will be expected to implement strategies within the call centre that support...

  13. Call Centre Team Manager

    Leicester | £25000 - £32000/annum | From CV-Library

    If you are looking to work within an organisation that is experiencing rapid growth within the Leicester area with excellent opportunities to progress as the role grows this role could be suited to... you. The role will invcolve working on a rotating shift pattern which includes weekends. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out ... , coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way * Act as an escalation point for...

  14. Call Centre Team Manager

    Leicester | £25000 - £32000 per annum | From Search Consultancy

    If you are looking to work within an organisation that is experiencing rapid growth within the Leicester area with excellent opportunities to progress as the role grows this role could be suited to... you. The role will invcolve working on a rotating shift pattern which includes weekends. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out ... and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point for Customer Service...

  15. Customer Service - Call Centre Based

    Leicester | £15810.00 per annum + Benefits | From Search Consultancy

    We have an exciting opportunity for experienced Customer Services Advisor's to join our client based in Leicester City Centre in their fast paced and expanding organisation. Working with their... inbound team, the successful applicant will have excellent communication skills ideally with call centre/call handling experience, must be computer literate with excellent knowledge of Microsoft Office products including Outlook as well as a methodical and quick thinking approach to problem solving. If you're hardworking and driven, want to work in a fast paced environment and thrive whilst working towards targets then we want to hear from you. You will be rewarded with a competitive salary of £15,810. Working hours - Rotational shifts pattern Monday - Friday 8am - 8pm , Saturday 9am - 5pm...

  16. Call Centre Team Manager (Part Time)

    Leicester | £24000 - £32000/annum pro rata | From CV-Library

    If you are looking for part time work within an organisation that is experiencing rapid growth within the Leicester area with excellent opportunities to progress as the role grows this role could be... the Customer Service Manager and supporting the Customer Service Executives. This position is ideal for someone with previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties will ... * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way * Act as an escalation point...

  17. Call Centre Team Manager (Part Time)

    Leicester | £24000 - £32000 per annum + pro rata | From Search Consultancy

    If you are looking for part time work within an organisation that is experiencing rapid growth within the Leicester area with excellent opportunities to progress as the role grows this role could... the Customer Service Manager and supporting the Customer Service Executives. This position is ideal for someone with previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties will include ... , coach and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point for Customer...