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300+ call centre jobs in Leicester

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  1. Call Centre Manager - Retentions

    Leicester | £45k - £50000.00 pa | From Search Consultancy Ltd

    Call Centre Manager - Retentions 45k - 55k Leicester Are you able to help grow a new call centre in central Leicestershire? We have an exciting opportunity for a commercially minded... individual to help drive and develop an upcoming call centre in the midlands. You will ideally have experience of managing FTE of 100+ and a proven track record of hitting KPI's. Regulated experience in the financial arena is desired but not essential, as well as a proven track record of sales, customer services and retention's. You will work within a team of up to 4 other call centre ... within the call centre that support delivery of excellent customer service. The following skills are also desired: - Excellent leadership skills - Ability to influence & motivate at all levels...

  2. Call Centre Team Leader

    Leicester | £11 - £12.5 p hour | From Search Consultancy Ltd

    Call Centre Team Leader Leicester Temporary position £11.06 to £12.50 Rotating Shift Pattern including weekends I am currently recruiting for a Call Centre Team Leader to join a rapidly growing... Leicester based organisation. The Ideal candidate will come with transferable skills including experience within a Call and Contact Centre Team Leader role managing between 22 customer service advisor and also 2 senior customer service advisor who all directly report to you. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently ... all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way * Act as an escalation point for Customer Service...

  3. Part Time Call Centre Team Leader

    Leicester | £25k - £30k pa + pro rata | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way ... and written - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change...

  4. Part Time Team Leader - Call Centre

    Leicester | £25000 - £30000 per annum + Bonus and Benefits | From Search Consultancy

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties ... Motivate, coach and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point ... reasoning ability Knowledge & Experience Previous Sales/ Contact centre experience Knowledge of customer service and complaints Risk/Change management Experience of team performance management...

  5. Part Time Call Centre Team Leader

    Leicester | £25k - £30k pa + Pro Rata plus Benefits and Bonus | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way ... and written - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change...

  6. Part Time Team Leader - Call Centre

    Leicester | £25k - £30k pa + Bonus and Benefits | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday and... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties ... targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an ... - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change management...

  7. Call Centre Team Leader

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within... a rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually ... planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation point for Customer Service and Sales Advisors; liaising...

  8. Senior Contact Centre Manager

    Loughborough | £42k - 52k per year + Car Allowance + Bonus | From Douglas Jackson

    Job Ref: DJSG2284 Job Title: Senior Contact Centre Manager Location: East Midlands Salary: 42K-52K + car allowance + bonus This is a first-rate, career opportunity within a highly... company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets, recruiting Directors, Managers, Head of and Analysts across the Call ... will not be able to enter into any discussions or offer any assistance regarding sponsorship. / Call Centre Recruitment, Contact Centre Recruitment, Customer Experience Recruitment, Resource Planning Recruitment, Customer Services Recruitment, Call Centre Manager Jobs, Contact Centre Manager Jobs, Customer Service Manager Jobs, Customer Contact Manager Jobs, Call Centre Jobs, Contact Centre...

  9. Contact Centre Leader- Renewals

    Leicester | | From Hastings Direct

    Hastings Direct has had its doors open in Leicester for over 12 months and due to our success and growth we are seeking a Contact Centre Leader to lead our renewals teams. The Contact Centre... Leader will successfully lead and develop the contact centre and its colleagues to deliver excellent customer service to Hastings Direct customers. As a Contact Centre Leader you will: -Lead ... to ones, providing detailed feedback and creating development plans. -Maximise the performance of the contact centre against individual, site and business objectives through effective performance ... high levels of engagement to deliver exceptional customer and colleague outcomes. -Experience of 'leading Leaders' within a contact centre environment. -Previous customer service/new business...

  10. Store Manager, Peacocks - Woodlands Garden Centre

    Leicester | Competitive | From Peacocks

    About Us… Peacocks is a family. A lasting legacy of quality, value and service upheld by people who love the brand and give their all to maintain its standards daily. Peacocks is a growing... business based on a founding principle of 'value' with over 20 million shoppers in the last year. Our heritage of great value fashion, underpinned by unbeatable wardrobe essentials, has helped us become the first choice for family shopping. We have a great opportunity to join our family as a Store Manager in  Woodlands Garden Centre. About The Opportunity… Ownership of the store and accountable for all of its operational functions. Drive store sales and profit, taking appropriate action to maximize performance. Heighten team performance through effective coaching...

  11. Contact Centre Leader- Renewals

    Leicester | | From CV-Library

    Hastings Direct has had its doors open in Leicester for over 12 months and due to our success and growth we are seeking a Contact Centre Leader to lead our renewals teams. The Contact Centre... Leader will successfully lead and develop the contact centre and its colleagues to deliver excellent customer service to Hastings Direct customers. As a Contact Centre Leader you will: -Lead ... one to ones, providing detailed feedback and creating development plans. -Maximise the performance of the contact centre against individual, site and business objectives through effective ... record of building high levels of engagement to deliver exceptional customer and colleague outcomes. -Experience of 'leading Leaders' within a contact centre environment. -Previous customer service...

  12. Recruitment / Assessment Centre Co-ordinator

    Loughborough | | From CV-Library

    Adecco will be running large permanent campaigns based in Loughborough for a large organisation. The events will be to recruit a multitude of permanent employees for Warehouse Associates. We are... recruitment assessment centres * Facilitating and ensuring all testing is completed in a timely manner * Preparing and maintaining assessment centre venues * Meeting and greeting candidates on the assessment days * Interacting and guiding candidates through the assessment centre process * General ad-hoc admin duties as required Required Experience and Skills: * Demonstrable experience...

  13. Technician For Automotive Service Centre

    Melton Mowbray, Leicestershire, England | £22000 - £26000/annum | From CV-Library

    My Client in Melton Mowbray a thriving and well established aftersales team is looking to recruit an experienced and qualified Technician to work in their busy workshop now! This is a great... opportunity for an already capable Technician to push his career forward and work for a successful site that has a large amount of opportunities in a variety of fields to assist any employee’s career. You must be a qualified Technician/Mechanic, however if you are Level 3 and an MOT Tester – this would be a significant advantage. Experience within the Motor Trade is essential however the success of your application will ultimately come down to your attitude and passion for the position. To apply, please send your CV to or call on (Apply online only) ...

  14. Strategic Development and Partnerships Manager

    Leicester | £24K Per Annum | From Leicester LGBT Centre

    An exciting opportunity has arisen for a Strategic Development and Partnerships Manager to join Leicester Lesbian, Gay, Bisexual and Transgender Centre on a 2 year fixed term contract basis. In... return we offer a competitive salary of £24K per annum and benefits to include 26 days holiday plus bank holidays (pro rata). Leicester Lesbian Gay Bisexual and Transgender Centre is a voluntary organisation established to support lesbian, gay, bisexual and transgender people in Leicester, Leicestershire and Rutland. The Centre exists to provide a safe social and support space, deliver high ... of Leicester LGBT Centre and local LGBT communities To develop new financial business opportunities, which will ensure the continued and improved financial viability of the Centre and its projects in line...