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300+ call centre jobs in Leicester

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  1. Call Centre Agent

    Leicester | £19000/annum | From CV-Library

    We have a role for a Call Centre Agent in the Leicester City Centre. The working hours for this roe are 9.00- 17.00 Monday to Friday. This is a temporary to permanent role to start as soon as... possible. The Call Centre Agent is responsible for: delivering service excellence to clients and their employees in line with the quality framework, making a positive contribution to achieving service levels. As a Call Centre Agent you will spend the majority of their time handling telephone calls from client's employees by responding to their requests and queries. Responsibilities may ... details, and pin resets. The Call Centre Agent will help to achieve service levels and quality measures through adhering to phone schedules and maintaining a high level of customer service. They will...

  2. RGN Senior Call Centre Nurse. - Leicester

    Leicester | £25,000 - £34,500/Year | From

    Location: Bielefeld, GermanySalary: £25,000 to £34,500 per annumDescription: We are seeking a Call Centre Nurse to assist with the delivery of the '24 hour' Telephone Assessment service in British... Forces Germany. The main focus of this role will be the delivery of clinical telephone assessment and triage services to patients across BFG and the Isodets. When working during the day-time (7 am to 9 pm) this will include supervising and supporting call handlers to ensure a smooth running and professional service. Out of hours services (9 pm to 7 am) are carried out from home.Person Specification: To carry out this role successfully you must be a confident and assertive Primary Care Nurse with an excellent telephone manner. You will need sound first contact/treatment room skills...

  3. Contact Centre Manager

    Lutterworth | 35000.0000 | From Cactus Search

    Job Summary: A fantastic opportunity to join a contact centre during a pivotal period of transformation. This role is for an ambitious Contact Centre Manager looking to grow their career within a.... Cactus Search is a niche UK specialist Call and Contact Centre recruitment business covering all Management disciplines including Sales, Telesales, Collections, Customer Service, Forecasting ... large contact centre and is committed to delivering customer excellence. About the Role: The role will see you manage Team Leaders and up to 45 FTE. This is a full 360 degree role requiring ... position within a contact centre. Additionally, you will be able to demonstrate team leadership skills, a people focussed manner, a committal to delivering the best customer experience and be comfortable in...

  4. Trade Centre Manager

    Market Harborough | Competitive + benefits | From Countrywide Farmers

    TRADE CENTRE MANAGER BASED AT MARKET HARBOROUGH, LEICESTERSHIRE Countrywide, the UK's leading supplier of products and advice for the rural community are seeking to recruit a Trade Centre Store... Manager based at Market Harborough. With strong commercial skills, the ideal candidate will be able to lead, sell, negotiate and build strong customer relationships. You will ideally be working within the agricultural industry, however a trade centre or distribution background would be highly desirable. The main purpose of the role is to recognise and meet the different needs of every customer, from individuals buying packs of animal feed and bedding, to account customers bulk buying and requesting deliveries. You will be prepared to lead from the front and work on the shop floor...

  5. Call Takers

    Leicester | £7/hour | From CV-Library

    Call Takers Hours: 8am - 8.30pm (8 hours between these times) Days: Monday - Sunday Location: Leicester Number needed: 1 Pay rate: £7.00ph Length: Up to 1 month (possibly... longer) A Transport Solutions company based in Leicester is looking for two call takers to field through calls and send them through to the appropriate Dispatchers. * Answering all incoming * Collecting all pertinent information from the caller using excellent verbal communication skills * Entering all information into the computer-aided dispatch system (CADS) * Routing the call to the appropriate dispatcher or other service agency * Answering all non-emergency calls, determines the caller's needs, and routing the call to the appropriate dispatcher or service agency Huntress...

  6. Call Handler

    Loughborough | £7.35 - £9.26/hour | From CV-Library

    You will be required to answer incoming telephone enquiries, providing frontline customer service to users. Core responsibilities are: - To answer at least 90% of all incoming telephone enquires at... the first point of contact - To ensure, all calls are logged on the system appropriately - To answer an average number of calls per hour in accordance with the average for each service line ... recent experience in call handling/customer services and good IT skills. It is an ongoing position. Starting salary is £7.35 p/h, however it increases to £9.26 p/h after 12 weeks of continuous employment. You will also be entitled to 33.5 days of holidays per year after you complete your 12 weeks service. ****If you have call handling experience and can work in Loughborough, please...

  7. Repair Centre Technician

    Nuneaton | £6.95 - £7.20 p hour | From Gi Group Recruitment Ltd - SMS

    Repair Technicians Needed Gi Group are recruiting for their market leading client in the world of Mobile Phone Repair and Logistics. We are looking for people who have experience in technology......

  8. Field Service Engineer - Warden Call Systems

    Leicester | £Competitive Plus Benefits | From Appello

    Field Service Engineer - Warden Call Systems Field Based (covering Leicester, Nottingham and the surrounding area) £Competitive Plus On-Call Bonus, Company Car, Life Assurance, Employer Pension,... of engaging challenges, making this is ideal role in which to perfect your skills. As a Field Service Engineer, you will be responsible for responding to customers' service and maintenance calls ... the manuals To be considered, you must have: - Field engineering experience, preferably in the fire and/or warden call industry - A full driving licence Customer-focused and highly motivated, as ... Electronic Engineering would be beneficial to your application. FIA Units 1 & 5 would also be an advantage. To apply for the role of Field Service Engineer (Warden Call Systems), please apply via...

  9. Field Service Engineer - Warden Call Systems

    Leicester | Unspecified £Competitive Plus Benefits | From Web Recruit Ltd

    Field Service Engineer - Warden Call Systems  Field Based (covering Leicester, Nottingham and the surrounding area)  £Competitive Plus On-Call Bonus, Company Car, Life Assurance, Employer Pension,... of engaging challenges, making this is ideal role in which to perfect your skills.  As a Field Service Engineer, you will be responsible for responding to customers’ service and maintenance calls throughout ...   To be considered, you must have:  - Field engineering experience, preferably in the fire and/or warden call industry  - A full driving licence  Customer-focused and highly motivated, as a Field ... Engineering would be beneficial to your application. FIA Units 1 & 5 would also be an advantage.  To apply for the role of Field Service Engineer (Warden Call Systems), please apply via the button shown...

  10. Customer Service Advisor (only incoming calls)

    Hinckley | £7.35 - £9.93 per hour | From National Grid

    Fantastic opportunities are available for Customer Service advisors in Hinckley, we are looking for employees to join our expanding team who show commitment and dedication to providing an excellent... service to customers as well as being tenacious and methodical at all times. What will I be doing? Receive and process telephone calls for customers reporting a gas emergency situation. With ... responsibilities will be: Taking real ownership of every call, you'll show pride in everything you do. Offering simple, straightforward advice, you will always do your best to resolve a call - but understand ... successful relationships are established and maintained with internal and external parties. - Ability to work in a high pressure environment where there are high volumes of incoming calls - Data input...

  11. Contact Centre Team Leader

    Leicester | 27000.0000 | From AdMore

    My Client is looking for a dedicated and supportive experienced Contact Centre Team Leaders to join their forever growing team in the UK's largest provider of skills, training and employment...: Proven successful experience of effectively supervising a team and providing support and performance management. Experience in an inbound and outbound call centre, providing excellent knowledge on ... service. This role will be supporting a new Contact Centre developing, training and inspiring a new team of 7 Sales consultants. This opportunity is in a growing business with great values, selling an exciting product. You will support the opening of a new Contact Centre based in Leicester, focusing on delivering first class services and support to our customers. If you are looking for a job...

  12. Contact Centre Sales Team Manager

    Loughborough | 20k to 21k | From Dixons Carphone

    The Role Contact Centre Sales Team Manager £20,000 per annum + £32,000 OTE We are currently in search of an Contact Centre SalesTeam Manager . Our Team Managers are a pretty focused bunch of... Loughborough Contact Centre, we constantly push boundaries to achieve new standards in everything that we do. If you share the same passion, we’re looking for people just like you to join our team, dedicated to supporting both our customers and our advisors. So what knowledge, skills and abilities do you need for this role? Experience within a contact centre environment Results orientated Excellent...

  13. Contact Centre Sales Consultant OTE £24,000

    Leicester | 18500.0000 | From AdMore

    My Client is looking for enthusiastic and dedicated Contact Centre Sales Consultants. This would be to join their growing teamsitting in a sector that is the UK's largest provider of skills,... and listening skills Enthusiastic and a team player Previous call centre experience is not essential as training is provided however, previous retail, sales or customer service experience is welcomed. Willing to develop sales and customer service skills Positive and productive attitude Main responsibilities: Conducting structured sales calls, both inbound and outbound, providing information to...

  14. Customer Service Manager (Contact Centre), Leicester, RD/923870

    Leicester | 35000.0000 | From PSD Group

    About the Client My client is operates via a number of stores and an online presence. As part of their growth they are currently seeking a Customer Service Manager to lead a contact centre operation... that provides support to their customers. What we’re looking for The role will be to lead a team of c25 FTE and growing who provide customer service support through a multichannel contact centre, The ideal candidate will: Manage and develop their team providing a strong people management focusWork closely with stakeholders to develop the contact centreHave the ability to analyse and interpret data and implement improvements as required About the Offer Salary up to £45,000 + 20% Bonus + Extensive Benefits Package Contact Rob Dermott, Associate Director ...

  15. Relief Security Officer - Ropewalk Shopping Centre

    Nuneaton | 8.0600 | From Westgrove Group

    Relief Security Officer - Ropewalk Shopping Centre About The Westgrove Group The Westgrove Group is an award winning national provider of bespoke dual service security solutions, specialising in... high profile corporate offices, commercial premises, shopping centres and football stadia. Our colleagues genuinely feel part of what we’re collectively achieving here together at Westgrove. Our business is unique within the cleaning and security industries. We’re incredibly colleague centric and our 'vision’ of providing an exciting career platform that evidences unrivalled opportunities is ... and Duties: Patrolling of a shopping centre including car park and service areas. Performing regular health and safety checks Regular and accurate report writing. Dealing with customers on a day...

  16. Shopping Centre Administrator

    Nuneaton | | From CV-Library

    Do you pride yourself on your delivery of excellent customer service? Are you keen to progress your career and step into the dynamic and fast-paced industry of shopping centre... management? Where: We are looking for a high energy and enthusiastic Shopping Centre Administrator to join a thriving shopping centre in Nuneaton. With new ownership, the shopping centre is benefitting from a continued commitment to investment and recent refurbishment works have further strengthened the centre as a key retail destination for the town. Home to over 30 national and independent retailers, this is an exciting time for the scheme with fresh ideas and a passionate team driving the scheme as a 'Centre of Excellence' for the portfolio. What: * You will be responsible for...

  17. Contact Centre Advisors - Weekends

    Leicester | £7.66/hour | From CV-Library

    Gi Group are looking to recruit 2 Weekend Customer Service Advisors to join a reputable and expanding company based in central Leicester. The role is demanding and requires individuals that can... multi task whilst remaining calm and professional at all times. As an Advisor you will be responsible for handling inbound calls, logging calls and assisting with resolving complaints where ... a background in a Contact Centre, just the desire to make a difference to someone else's day. If excellent Customer Service is what you pride yourself on, then there is the opportunity to pave a true and fulfilling career with our client. To be considered for the role please submit your application online, email your CV or call the Leicester office (Apply online only) Due to the high volumes...