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300+ call centre jobs in Leicester

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  1. Call Centre Team Leader

    Leicester | £25000 - £30000 per annum + Bonus and Benefits | From Search Consultancy

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within a... rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role ... originally posted as www.totaljobs.com/JobSeeking/Call-Centre-Team-Leader_job65606817 ... business targets and objectives create a performance-orientated culture - Lead a team to deliver individual and team performance targets - Motivate, coach and develop all team members through planned call...

  2. Call Centre Team Leader

    Leicester | £25k - £30k pa + Bonus and Benefits | From Search Consultancy Ltd

    Call Centre Team Leader Leicester Permanent £23,500 - £30,000 per annum, plus bonus Rotating Shift Pattern We are currently recruiting for a number of Call Centre Team Leader positions within... a rapidly growing Leicester based organisation. The ideal candidate will come with immediately transferable skills including 1-2 years experience within a Call and Contact Centre Team Leader role managing between 8 and 15 members of staff. The ideal candidate will be driven to perform through their team members, ensuring 1:1s are carried out frequently within a structured but individually ... planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation point for Customer Service and Sales Advisors; liaising...

  3. Call Centre Manager - Sales, Retentions and Customer Services

    Leicester | £45000 - £55000.00 per annum | From Search Consultancy

    Call Centre Manager 45k - 55k Leicester Are you able to help grow a new call centre in central Leicestershire? We have an exciting opportunity for a commercially minded individual to help drive... and develop an upcoming call centre in the midlands. You will ideally have experience of managing FTE of 70+ and a proven track record of hitting KPI's. Regulated experience in the financial arena is desired but not essential, as well as a proven track record of sales, customer services and retention's. You will work within a team of up to 4 other call centre managers reporting into the Head of Contact Centre and will be responsible for 6-8 team leaders. You will play a big part in the ongoing development of your team and will be expected to implement strategies within the call centre that...

  4. Call Centre Manager - Sales, Retentions and Customer Services

    Leicester | £45k - £55000.00 pa | From Search Consultancy Ltd

    Call Centre Manager 45k - 55k Leicester Are you able to help grow a new call centre in central Leicestershire? We have an exciting opportunity for a commercially minded individual to help drive... and develop an upcoming call centre in the midlands. You will ideally have experience of managing FTE of 70+ and a proven track record of hitting KPI's. Regulated experience in the financial arena is desired but not essential, as well as a proven track record of sales, customer services and retention's. You will work within a team of up to 4 other call centre managers reporting into the Head of Contact Centre and will be responsible for 6-8 team leaders. You will play a big part in the ongoing development of your team and will be expected to implement strategies within the call...

  5. Part Time Call Centre Team Leader

    Leicester | - £25k-£30k | From Search Consultancy

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert ... This job was originally posted as www.totaljobs.com/JobSeeking/Part-Time-Call-Centre-Team-Leader_job65631154 ... targets Motivate, coach and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an...

  6. Part Time Team Leader - Call Centre

    Leicester | £25000 - £30000 per annum + Bonus and Benefits | From Search Consultancy

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties ... Motivate, coach and develop all team members through planned call monitoring and evaluation session's Facilitate regular team meetings in a meaningful and innovative way Act as an escalation point ... reasoning ability Knowledge & Experience Previous Sales/ Contact centre experience Knowledge of customer service and complaints Risk/Change management Experience of team performance management...

  7. Part Time Call Centre Team Leader

    Leicester | £25k - £30k pa + Pro Rata plus Benefits and Bonus | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm Saturday and... a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties ... targets - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an ... - Data rational, Numerical reasoning ability Knowledge & Experience - Previous Sales/ Contact centre experience - Knowledge of customer service and complaints - Risk/Change management...

  8. Part Time Team Leader - Call Centre

    Leicester | £25k - £30k pa + Bonus and Benefits | From Search Consultancy Ltd

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 30 Hours up to £30000 pro rata The core business hours are:- 5.30pm - 9pm Monday to Friday,9am - 5.30pm Saturday and 10am -... the Customer Service Manager and supporting the Customer Service Executives. This position is ideal for someone with previous experience as a Customer Service Team Manager / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry expert. Duties will ... - Motivate, coach and develop all team members through planned call monitoring and evaluation session's - Facilitate regular team meetings in a meaningful and innovative way - Act as an escalation...

  9. Insurance Contact / Call Centre Team Leader - Full Or Part Time

    Leicester | Up to £33000 plus bens/bonuses | From Clark James Ltd

    Clark James Insurance Recruitment are working with a leading household name Insurance business who have a number of management positions to fill in a busy contact centre which strives to provide... that your CV demonstrates a track record of managing a sales or call centre, this doesn't need to be within the Insurance industry but this would of course be advantageous. You will have a good ... customers with a market leading customer service experience. The centre operates evenings and weekends so they are happy to consider part timers with the relevant experience as well as full time on the understanding the shifts are covered on a rota basis. Role and Responsibilities - Lead a Team of Customer Representatives, inspire and coach them - Complete and document monthly 1-2-1's...

  10. Part Time Call Centre Team Leader

    Leicester | - £25k | From CV-Library

    Call Centre Team Leader Call Centre Based Leicester Part Time 18 - 37.5 Hours £25000 - £30000 pro rata The core business hours are:- 04.30pm - 9pm Monday to Friday, 8am - 5.30pm... / Leader within a Call Centre / Contact Centre. The position will act as a senior representative to customers so applicants must be fast learning in order to gain the knowledge to become an industry ... performance targets * Motivate, coach and develop all team members through planned call monitoring and evaluation session's * Facilitate regular team meetings in a meaningful and innovative way ... * Communication verbal and written * Data rational, Numerical reasoning ability Knowledge & Experience * Previous Sales/ Contact centre experience * Knowledge of customer service and complaints...

  11. Insurance Contact / Call Centre Team Leader - Full Or Part Time

    Leicester | Up to £33000 plus bens/bonuses | From Clark James Ltd

    Clark James Insurance Recruitment are working with a leading household name Insurance business who have a number of management positions to fill in a busy contact centre which strives to provide... that your CV demonstrates a track record of managing a sales or call centre, this doesn't need to be within the Insurance industry but this would of course be advantageous. You will have a good ... customers with a market leading customer service experience. The centre operates evenings and weekends so they are happy to consider part timers with the relevant experience as well as full time on the understanding the shifts are covered on a rota basis. Role and Responsibilities - Lead a Team of Customer Representatives, inspire and coach them - Complete and document monthly 1-2-1's...

  12. Inbound Call Handler

    Leicester | £7 pa | From Freight Personnel

    A Leading passenger transport company is looking for a CALL HANDLER in the Leicester area. They have won a contract with the NHS to supply call centre services in support of the non-emergency... ambulance services. The successful candidate will be responsible for taking inbound calls from customers wanting to book non-emergency ambulances to and from NHS appointments. You will need excellent customer service skills and be experienced in a call centre environment. This is an ongoing temporary position. ...

  13. Motorfactor Centre Manager

    Leicester | £40000 - £50000 per annum | From PERFECT PLACEMENT

    Automotive, Motor Trade Job: Motorfactor Centre Manager Required in Leicester Salary: Up to £40,000 Basic, £50,000 OTE Per Annum Term: Full Time, Permanent Motor Trade Jobs / Automotive... Vacancies: Automotive Motorfactor Centre Manager Our client is actively looking to hire a Centre Manager to lead, manage and motivate the team to achieve the agreed business plan and provide ... corrective support where required * Ensure the Centre is resourced appropriately at all times to ensure service levels are met and exceeded * Recruit new staff as required following the appropriate ... essential to the role and candidates must live within an hour's commute of Leicester. To apply please send your CV to Louisa Coggs quoting J59565, Motorfactor Centre Manager, Leicester. Please...

  14. Inbound Call Center - Insurance

    Leicester | £9.18 p hour | From ISP Group

    Working for a large reputable Insurance firm in Leicester City Centre. This is 100% telephone based role, and will involve both inbound and outbound calls, and will initially be from 9-5 Monday to... Friday but once trained hours may vary between 9-8 Monday to Friday and 9-1 on a Saturday. The primary purpose of this role is to provide the team's clients with high quality service and support in the administration and placement of their various insurance programmes. Looking for people who are able to work in face paced customer communication centre, working on various lines ... defined service standard agreements * Making outbound calls to our customers, being the first point of contact for the business with the ability to engage with a variety of customers and able to adapt...

  15. Call Handler

    Loughborough | £7.35 - £9.26/hour | From CV-Library

    You duties will involve but will not be limited to: - To answer at least 90% of all incoming telephone enquires at the first point of contact in a busy contact centre environment. - To adhere to... the finalised work pattern schedule except in exceptional circumstances e.g. a call runs into scheduled lunch period. - Following each call, select the appropriate category on the call logger to monitor the type of call taken, ensuring that all calls are logged. - To provide a professional service to all internal and external customers. - To maintain accurate and concise notes on the appropriate operating systems following each telephone call as necessary and according to individual service line guidance. - To keep up to date with knowledge relating to the organisation. Training...

  16. Control Centre Operator

    Coalville | £9.72p/hour | From JT Recruit Ltd - Loughborough

    My client based in Coalville require a Central Control Operator to join them on a part time, temporary basis for a minimum of 4 weeks working 18.5 hours per week (shift pattern below) paying £9.72... per hour. You will be answering supported housing pull-cord and piper lifeline calls, as well as operating an out of hours service for Maintenance and other departments. You must have clerical experience, be able to react quickly in an emergency situation and be comfortable working unsupervised. Experience in a similar role is preferred but training will be given. Consideration given to candidates with social care or call centre background. Initial Shift Pattern: Week One: 12.00 noon - 5.00pm Tuesday, 07.00am - 12.15pm, Wednesday, Thursday & Friday Week Two: 07.00 - 12.15pm Monday...

  17. Senior Contact Centre Manager

    Loughborough | £42k - 52k per year + Car Allowance + Bonus | From Douglas Jackson

    Job Ref: DJSG2284 Job Title: Senior Contact Centre Manager Location: East Midlands Salary: 42K-52K + car allowance + bonus This is a first-rate, career opportunity within a highly... company, working specifically within the Executive and skilled Contact Centre, Call Centre and Customer Service recruitment markets, recruiting Directors, Managers, Head of and Analysts across the Call ... will not be able to enter into any discussions or offer any assistance regarding sponsorship. / Call Centre Recruitment, Contact Centre Recruitment, Customer Experience Recruitment, Resource Planning Recruitment, Customer Services Recruitment, Call Centre Manager Jobs, Contact Centre Manager Jobs, Customer Service Manager Jobs, Customer Contact Manager Jobs, Call Centre Jobs, Contact Centre...

  18. Inbound Call Handler

    Leicester | £7/annum | From CV-Library

    A Leading passenger transport company is looking for a CALL HANDLER in the Leicester area. They have won a contract with the NHS to supply call centre services in support of the non-emergency... ambulance services. The successful candidate will be responsible for taking inbound calls from customers wanting to book non-emergency ambulances to and from NHS appointments. You will need excellent customer service skills and be experienced in a call centre environment. This is an ongoing temporary position ...

  19. Contact Centre Leader-Leicester

    Leicester | | From Hastings Direct

    Hastings Direct has had its doors open in Leicester for 12 months and due to our success and growth we are seeking a Contact Centre Leader to lead customer service, new business and renewals... teams. The Contact Centre Leader will successfully lead and develop the contact centre and its colleagues to deliver excellent customer service to Hastings Direct customers. As a Contact Centre Leader you will: -Lead a team of between 6-8 Team Leaders across our customer service, new business and renewals teams. -Engage, motivate and inspire teams. You will spend a minimum of 50% of the time coaching and developing your Team Leaders, through one to ones, providing detailed feedback and creating development plans. - Maximise the performance of the contact centre against individual...

  20. C#, ASP.NET Software Developer Leicester City Centre - Up To

    Leicester | £40000 - £48000 per annum | From Computer People

    C#, ASP.NET Software Developer | Leicester City Centre - Up To £48k Computer People are proud to be working with a well established and successful software firm based in Central Leicester who... a call on 01159485720 for a confidential chat. This job was originally posted as www.totaljobs.com/JobSeeking/C%23-ASPNET-Software-Developer-Leicester-City-Centre---Up-To_job65457502 ...