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300+ call centre jobs in Leicester

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  1. Sales Manager - Call Centre

    Leicester | £35k - £40k pa | From Recruitment Genius Ltd

    Great opportunity to manage a growing in and outbound call centre team. Priority being on the quality of call handling and response, given the high ticket value of the client's product. Rapidly... conjunction with the CEO and Sales Director. Applicants must have experience of leading and developing a team, through individual coaching, in a contact centre environment. Current team comprises 8/10 made up of call handlers and administrators dealing with inbound sales enquiries resulting from lead generation and addressing service issues. Responsibilities will include: - Managing a customer focused team - Maintaining call response KPIs and disciplines at the highest possible level - Oversee the implementation of strategic initiatives across the team - People Management - Client...

  2. Sales Manager - Call Centre

    Leicester | £35000 - £40000 per annum | From Recruitment Genius

    Great opportunity to manage a growing in and outbound call centre team. Priority being on the quality of call handling and response, given the high ticket value of the client's product. Rapidly... with the CEO and Sales Director. Applicants must have experience of leading and developing a team, through individual coaching, in a contact centre environment. Current team comprises 8/10 made up of call handlers and administrators dealing with inbound sales enquiries resulting from lead generation and addressing service issues. Responsibilities will include: - Managing a customer focused team - Maintaining call response KPIs and disciplines at the highest possible level - Oversee the implementation of strategic initiatives across the team - People Management - Client engagement - Staff...

  3. Emergency Call Handler

    Leicester | 18876.0000 | From Macildowie Associates

    THE OPPORTUNITY: Macildowie are looking to recruit a motivated and enthusiastic Customer Service Advisor to join one of our clients busy teams which operates 24 hours a day 365 days a... year. The day shift operates on a 4 on - 4 off 12 hour shift pattern starting between 05:30am & 8:00pm THE ROLE & YOUR RESPONSIBILITIES: Receiving inbound calls from on a dedicated ... of calls accurately and efficiently Troubleshooting / diagnosing equipment faults & guiding through basic equipment resets Supervising remotely monitored product transfer on Driver Controlled ... with ability to accurately record information Excellent listening skills with ability to think on the job with strong communication skills Experience handling inbound calls from customers...

  4. Contact Centre Leader- Leicester

    Leicester | Neg | From Broadbean (Hastings Direct)

    Are you looking for an exciting Leadership career within Operations? Hastings Direct is a fast growing, agile general insurance provider to the UK market, with over 2.2 million customers and... employing over 2,700 colleagues at sites in Bexhill, Leicester and Newmarket. We are seeking a Call Centre Leader to join our growing dynamic Operations team. The role is based in our new vibrant Leicester office in the city centre. This role is a great opportunity to make a real difference - it's varied, hands-on and practical with no two days the same. Ideally we are looking for someone with strong Leadership experience within a Call Centre environment As a Contact centre Leader you would be responsible for leading and developing our contact centre and its colleagues to deliver...

  5. Contact Centre Manager

    Leicester | Circa £50,000 + £5,000 car allowance | From Eileen Richards Recruitment Limited

    Contact Centre Manager Circa £50,000 + £5,000 car allowance Leicester Are you: - Commercially Minded? - Able to handle multiple complex tasks at once? - Driven by the delivery of... coaching and developing your team leaders, through monitoring calls, one to ones, providing detailed feedback and creating development plans. Maximizing the performance of the contact centre against ... please do not hesitate to contact us. We look forward to hearing from you. This role would be ideal for a Contact Centre Manager, a Call Centre Manager, a Customer Service Manager. ... excellent customer service? Contact Centre Manager - The Company: Our client, a successful and growing company is looking for a talented and driven Contact Centre Manager to successfully lead...

  6. Contact Centre Manager

    Leicester | 50000.0000 | From Eileen Richards Recruitment Limited

    Contact Centre Manager Circa £50,000 + £5,000 car allowance Leicester Are you: · Commercially Minded? · Able to handle multiple complex tasks at once? · Driven by the delivery of excellent... and developing your team leaders, through monitoring calls, one to ones, providing detailed feedback and creating development plans. Maximizing the performance of the contact centre against individual, site ... can help you with any further roles in the future please do not hesitate to contact us. We look forward to hearing from you. This role would be ideal for a Contact Centre Manager, a Call Centre ... customer service? Contact Centre Manager - The Company: Our client, a successful and growing company is looking for a talented and driven Contact Centre Manager to successfully lead and develop...

  7. Contact Centre Manager (Night Shift)

    Leicester | 55000.0000 | From Eileen Richards Recruitment Limited

    Contact Centre Manager (Night Shift) Circa £55,000 +£5,000 car allowance 12pm - 9pm four days a week, 9-5 Saturday Leicester · Do you want to be part of a rapidly growing and highly successful... you with any further roles in the future please do not hesitate to contact us. We look forward to hearing from you. This role would be perfect for a Call Centre Manager, Contact Centre Manager, Customer ... company with real opportunity to grow and make a difference? · Would you like to work for a company that will listen and take on board your thoughts and expertise? Contact Centre Manager - The Company: Our client, a successful and growing company is looking for a talented and driven Contact Centre Manager to successfully lead and develop the Contact Centre and its colleagues to deliver...

  8. Groundsman/Gardener - Loughborough Rehoming Centre

    Wymeswold | 0.0000 | From Dogs Trust

    Dogs Trust is the largest dog welfare charity in the UK with a nationwide network of rehoming centres and charity shops. Last year, Dogs Trust centres cared for over 17,000 dogs; we never put a... healthy dog down. We are seeking a Groundsman and Gardener to join our team at Loughborough Rehoming Centre on a fixed term, 6 month basis. Responsible to the Rehoming Centre Manager (RCM), the post holder will ensure that the grounds of the 14 acre site are maintained to a high standard and all related work is completed in a safe and cost effective manner in accordance with Dogs Trust guidelines and good practice. You will have similar experience in a previous working role and the ability to demonstrate competent use of horticultural machinery. To be successful in this role, you will...

  9. Contact Centre Sales Team Manager

    Loughborough | 20k to 21k | From Dixons Carphone

    The Role Contact Centre Sales Team Manager £20,000 per anum + £35,000 OTE Can you believe it? We are growing yet again! We are currently in search of an Contact Centre... repeat and grow new business. Here at our highly successful Loughborough Contact Centre, we constantly push boundaries to achieve new standards in everything that we do. If you share the same passion ... ? Experience within a contact centre environment Results orientated Excellent communication skills both verbally and written Proven coaching skills Experience in managing a sales team Highly...

  10. Customer Services Call Handler

    Loughborough | £7.35 - £9.26/hour | From CV-Library

    Using your customer services experience and knowledge you will be answering inbound calls from customers. Hours are full time working 37 hours per week between 8.30am - 5.00pm Monday to... Friday. Full training is provided so if you have good communication skills, the ability to work in a fast paced environment and have basic computer skills then we would love to hear from you. The ideal candidate will be self motivated, willing to learn and well spoken. You must have good telephone manner and be an effective communicator. In order to apply for the position you must have recent experience in customer services this can be from either a contact centre or a retail / catering or hospitality environment and good IT skills. It is an ongoing position. Starting salary is...

  11. HR SERVICE CENTRE CO-ORDINATOR

    Melton Mowbray | 8.2500 | From Adecco

    We are requiring an HR Service Centre Co-ordinator for my client, a large global FMCG organisation based in Waltham on the Wolds, Leicestershire for a minimum 12 month contract due to a large volume... supporting specific functional P&O/Payroll responsibilities and processes. The job-holder will be a member of the UK P&O Shared Service Centre. This team provides support for the company across the UK ... the UK P&O Shared Service Centre/P&O/Payroll analysts or provider. *For company internal systems, responsible for resetting passwords, resolving issues with access and helping employees to navigate...

  12. Lifeskills Centre Administrator (maternity cover contract)

    Loughborough | 21126.0000 | From CF Appointments

    Lifeskills Centre Administrator Hours : 30 hours per week (4 Days). Generally 9 -5, occasional evenings may be required. Salary : £21,126.00 pro rata i.e. actual annual gross salary of... Date: WC 10th April The Lifeskills Centre Administrator is responsible for key administration tasks helping the Lifeskills Centres (Education and Support) in their day to day running. Your role will be ... of the Senior Leadership Team. Duties include: Attending centre meetings, and typing up minutes from meetings Managing centre administrative tasks to improve efficiency, making suggestions of changes where appropriate Supporting the centre in the recruitment of young people by liaising with referrers, recording young person details and arranging appointments into the centre Liaising with local...

  13. Customer Service Agent - Leicester City Centre

    Leicester | 7.5000 | From Europcar

    An exciting opportunity has arisen at Europcar's Leicester City centre head office, to work as a Customer Service Agent; you will be responsible for answering customer contacts by email and phone.... a positive outcome at all times, supporting our business objectives and colleagues alike Key Accountabilities: Extensive experience within a customer service/call centre environment Ability to work in...

  14. Contact Centre Team Leader - Part-time

    Leicester | 16500.0000 | From Search Consultancy

    Contact Centre Team Leader - Part-time - Choose your shifts! One of the UK's leading insurance company's are looking for part-time team leaders to work in their busy contact centre in Leicester... city centre. Managing a team of 10-15 agents you'd be required to cover all aspects a team leader role. You will always maintain the desire to be the best Team Manager and want to lead a team of first class customer service advisors. Role details * Hours and shifts Part time working hours, choose your days and shifts (you must commit to working one day at the weekend). Monday - Friday hours Start times: 3:30pm & 5:30pm Finish: 9pm * Pay and Bonus Between £24,028 and £32,508 (pro rata) dependant on experience Up to 5% annual bonus Paid monthly * Contract Permanent...

  15. x15 Contact Centre Agents-Immediate Start-Coventry-

    Leicester | 7.2000 | From Hollyfield Personnel

    Due to year upon year growth our Coventry based client is looking to recruit a number of Customer Service Executives to join their succsessfull team on a temporay to permanent basis. Preferably... drivers! Duties will include Handling a high volume of incoming calls Resolve customer issues in a timely manner Investigate problems and provide updates to customers in a timely manner Liaise ... ); Be adaptable to change in a growing Business; Ability to solves problems; The ability to handle high volumes of Inbound and Outbound calls; Fantastic negotiation Skills; The ability to be ... of accuracy and attention to detail; Work in a fast paced and pressurised environment, dealing with a high volume of calls; Be flexible, as the role will require you to work shift patterns between...

  16. URGENT CALL Level 2 and 3 Teaching Assistants NEEDED TO START ASAP

    Leicester | 55.0000 | From Tower Supply Ltd

    URGENT CALL Level 2 and 3 Teaching Assistants NEEDED TO START ASAP The Teaching Team Urgently need Level 2 and 3 Teaching Assistants for various full and part time roles in Leicester City & County... Primary Schools working with Foundation Stage (FS1, FS2, Nursery, Reception, Key Stage 1 (KS1) and Key Stage 2 (KS2) children. We have lots of daily supply, short term and long term contracts available that can work around your schedule. If have a Level 2 or Level 3 Teaching Assistant or Nursery Nurse qualification then please give us a call. We will be able to go through all current placements we have available and work out the best ones to suit your needs! If you: Have a Teaching Assistant or Nursery Nurse Level 2 or 3 Qualification equivalent to an NVQ Have experience of working in...