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300+ call centre jobs in Leicester

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  1. Call centre operative

    Ashby-De-La-Zouch | £6.95 - £7.50 p hour + overtime | From Regional Recruitment Services Ltd

    We are urgently recruiting for a number of Call Centre Operatives to work on a Temporary to Permanent role that requires working flexible hours and possibly weekends. Our ideal candidates will be... able to demonstrate excellent team work skills in a Customer Services environment. This is an excellent opportunity to work in state of the facilities on behalf of an internationally recognised company. Please ensure all candidates will need to be able to start immediately. The Role: * To answer incoming calls from customers and deal with any queries that they have * Ensure that the customers receive excellent customer service on a daily basis *Updating the in house system with customers' details * Liaising internally with departments * Calling customers back when necessary...

  2. Call Centre Agent - City Centre

    Leicester | £18000 - £19000/annum free parking | From CV-Library

    We have an opportunity for an experienced Call Centre Agent/ Help Desk Co-ordinator to work in the City Centre to work as part of a team to assist and support in the effective running of the Office... Customer Service. As the Call Centre Agent / Help Desk Co-ordinator you will be working Monday - Friday 8.30am to 5.00pm Your duties as the Call Centre Agent / Help Desk Co-ordinator are listed below ... Indicators applicable to the role and adhere to these. Mobile Phone Knowledge and be able to use external Internet systems. Ideally as the Call Centre Agent / Help Desk Co-ordinator we are also ... . To be successful as the Call Centre Agent / Help Desk Co-ordinator you do need extensive knowledge of mobile phones, broadband and IT along with the ability to create reports in Excel with great...

  3. Call Handler

    Loughborough | 7.3500 | From Leicester Commercial

    A new opportunity has arisen in Loughborough, currently looking for call handlers.My client needs candidates who are committed to long term roles as they need candidates to commit to at least 6-12... months.Please note the job is call centre, so we need candidates with call centre experience ideally who are professional and will remain calm at all times as there can be difficult customers.You need to be IT literate as they will work on an internal database so will be required to navigate through the system while on the phone with people. You will deal with very sensitive information on daily basis (full training is provided on how to handle call involving things such as suicide).Training is 4 weeks at least, fully paid for and additional support/mentoring will be given if required...

  4. Inbound & Outbound Call Center - Insurance

    Leicester | 9.1800 | From ISP Group

    Working for a large reputable Insurance firm in Leicester City Centre. This is 100% telephone based role, and will involve both inbound and outbound calls, and will initially be from 9-5 Monday to... Friday but once trained hours may vary between 9-8 Monday to Friday The primary purpose of this role is to provide the team's clients with high quality service and support in the administration and placement of their various insurance programmes.Looking for people who are able to work in face paced customer communication centre, working on various lines of business responding to customer needs ... * Making outbound calls to our customers, being the first point of contact for the business with the ability to engage with a variety of customers and able to adapt your style to meet the needs...

  5. Contact Centre Agent

    Nuneaton | 15000.0000 | From Holland and Barrett International Limited

    We have a fantastic and exciting opportunity available to join our Customer Services Team, based in our Nuneaton Contact Centre as a Contact Centre Agent. When someone buys a product from one of our... stores – online or on the high street – our commitment to them doesn’t end there. We’re there for them whatever question, query or observation they have. And it’s our Customer Services team’s job to take their calls and help resolve any issues they have. And that’s where you come in.Customers could call us up for pretty much anything. It could be advice on a product. A price check. Or even just to catch up on Game of Thrones (we joke). In fact, they don’t need to call us at all. Sometimes they email us. Sometimes they use our web chat. However they get in touch, whatever help they need...

  6. Contact Centre Agent

    Nuneaton | 15000.0000 | From Holland and Barrett International Limited

    We have a fantastic and exciting opportunity available to join our Customer Services Team, based in our Nuneaton Contact Centre as a Contact Centre Agent. When someone buys a product from one of... our stores – online or on the high street – our commitment to them doesn’t end there. We’re there for them whatever question, query or observation they have. And it’s our Customer Services team’s job to take their calls and help resolve any issues they have. And that’s where you come in.Customers could call us up for pretty much anything. It could be advice on a product. A price check. Or even just to catch up on Game of Thrones (we joke). In fact, they don’t need to call us at all. Sometimes they email us. Sometimes they use our web chat. However they get in touch, whatever help they need...

  7. Nutritionist - Contact Centre

    Nuneaton | 0.0000 | From Holland and Barrett International Limited

    Welcome to a whole New World of Holland & Barrett … Do you want to be a part of the new generation of Holland & Barrett stores which offer innovative concepts such as a range of VHMS, ethical... grocery, natural beauty and sports nutrition. Are you ready for a healthy challenge? We’re looking for a qualified Nutritionist to join our Contact Centre team on a full time, permanent basis. Working days are Monday to Friday As the Nutritionist you will be at the heart of the store, assisting other members of the team when advising customers and be knowledgeable across all products. You will be the ‘go to person’ for customers who want in depth advice regarding health and nutrition. What you’ll do: Respond to customers enquires through various channels – Phone, email, letter...

  8. Nutritionist - Contact Centre

    Nuneaton | 0.0000 | From Holland and Barrett International Limited

    Welcome to a whole New World of Holland & Barrett … Do you want to be a part of the new generation of Holland & Barrett stores which offer innovative concepts such as a range of VHMS, ethical... grocery, natural beauty and sports nutrition. Are you ready for a healthy challenge? We’re looking for a qualified Nutritionist to join our Contact Centre team on a full time, permanent basis. Working days are Monday to Friday As the Nutritionist you will be at the heart of the store, assisting other members of the team when advising customers and be knowledgeable across all products. You will be the ‘go to person’ for customers who want in depth advice regarding health and nutrition. What you’ll do: Respond to customers enquires through various channels – Phone, email, letter...

  9. REAL TIME ANALYST - CONTACT CENTRES

    Loughborough | 0.0000 | From Dixons Carphone

    DESCRIPTION Real Time Analyst - Contact Centres £21,000 Per Annum Technology is transforming the world in extraordinary ways. If you’re passionate about the latest innovations, and about... and occupancy. The Real time analyst will be analysing, monitoring and reacting to real-time staffing levels and call volumes, using dynamic optimisation of skill sets to avoid SLA failures whilst ... PowerPointStrong mathematical, analytical, communication, and organization skillsSelf -motivated and must excel in a minimally managed and high profile positionKnowledge of contact centre fundamentalsGood understanding of Resource Planning MethodologiesExperience of working within a contact centre environment Working for Dixons Carphone will make you proud. You’ll build great relationships with...

  10. Senior Project Manager (Data Centre)

    Leicester | 60000.0000 | From CBRE Global Workplace Solutions

    CBRE GWS are seeking a Senior Project Manager with Critical Environment and Data Centre experience within the Leicestershire. The successful Senior Project Manager will need to have a Construction... / M&E projects background within the Data Centre and Critical Environment space. The role requires the successful candidate to be based on site full time and to be responsible for the end to end delivery of works on site within a large Tier 4 Data Centre. This is a client facing role and you will champion all aspects of Quality, Health, Safety and Environment and ensure all works are undertaken to minimise risks to client operations and personnel. Focusing on time and quality your role will be to manage and coordinate works onsite in line with teh programme and sub contractor packages...

  11. Contact Centre Business Analyst

    Leicester | 0.0000 | From PACT Recruit

    PACT ae delighted to be supporting a fantastic organisation who are looking for a Contact Centre Business Analyst to join their team. The successful candidate will be an experienced Business Analyst... verbal and written ·Excellent stakeholder management and presentation skills ·Experience within a contact centre environment is desirable but not essential ...

  12. DevOps Engineer - Leicester City Centre

    Leicester | 50000.0000 | From Aatom Recruitment

    DevOps Engineer - Leicester City Centre The Role My client is looking for a DevOps Engineer to join the 10 strong Infrastructure team. The ideal candidate should have a good background in Linux... centre management* SIP Telephony Duties and Responsibilities * Administration and maintenance of existing Linux infrastructure including web servers, databases, message queues, DNS servers, logging and storage* Management of our SIP telephony infrastructure and billing platforms* Management of BGP network and data centre presence* Take responsibility and ownership for assigned project work...

  13. CONTACT CENTRE SALES TEAM MANAGER

    Loughborough | 0.0000 | From Dixons Carphone

    DESCRIPTION Contact Centre Sales Team Manager £20,000 per annum + £32,000 OTE We are currently in search of an Contact Centre SalesTeam Manager. Our Team Managers are a pretty focused bunch of... Loughborough Contact Centre, we constantly push boundaries to achieve new standards in everything that we do. If you share the same passion, we’re looking for people just like you to join our team, dedicated to supporting both our customers and our advisors. So what knowledge, skills and abilities do you need for this role? Experience within a contact centre environmentResults orientatedExcellent...

  14. Trade Centre Manager (Director Designate)

    Melton Mowbray | 0.0000 | From MBA Associates Ltd

    Trade Centre Manager (Director Designate) £Attractive basic package + substantial bonus UK Based This is a highly influential national role Client: Truframe Trade Frames Ltd has a network of Trade... Centres specialising in PVCu windows and doors, extremely successful, profitable and with significant growth plans. Product is recognised by customers for its high quality competitive pricing and accurate on time delivery. Role: To profitably and strategically grow the sales and the geographical coverage of the depot network securing high levels of customer satisfaction and retention. Build a top performing team at both branch and regional level of engaged and customer focussed people. To manage the P&L of the business delivering excellent operational control personally leading the sales...

  15. Data Centre Installation / Cabling Engineer

    Leicester | 100.0000 | From Techs UK

    The successful candidate will be required to work as part of a team providing Server, Network and Infrastructure support within Data Centres. Ideally we are looking for a Server Hardware... Installations Eng. This work is varied and will be required to work a shift rotation which will include nights - the layout of this is to be confirmed. Cabling responsibility will be networking (cabling, patching, etc.) In addition there will be the requirement to assist with general IMAC activities common in the data centre environment. The role will involve performing hardware break fix and IMAC engineering work on multi-vendor servers - H.P., Lenovo and I.B.M. equipment. . The successful candidate should be flexible, proactive and have the ability to communicate with the customer at all...

  16. Customer Services Call Handler

    Loughborough | £7.35 - £9.26/hour | From CV-Library

    Using your customer services experience and knowledge you will be answering inbound calls from customers. Hours are full time working 37 hours per week between 8.30am - 5.00pm Monday to... Friday. Full training is provided so if you have good communication skills, the ability to work in a fast paced environment and have basic computer skills then we would love to hear from you. The ideal candidate will be self motivated, willing to learn and well spoken. You must have good telephone manner and be an effective communicator. In order to apply for the position you must have recent experience in customer services this can be from either a contact centre or a retail / catering or hospitality environment and good IT skills. It is an ongoing position. Starting salary is...

  17. FNOL Call Handler (Motorglass)

    Leicester | Competitive | From NATIONWIDE ACCIDENT REPAIR SERVICES PLC

    FNOL Call Handler (Motorglass) Location:  Leicester Full Time/Permanent At Nationwide Repairs we've been building our car repair business (and our reputation) steadily since 1993....: Candidates will ideally have: Experience working within a call centre environment although desirable, this is not essential Customer service and administration experience We offer: Company...