ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Macildowie Recruitment and Retention
United Kingdom
THE OPPORTUNITY: My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a rapidly expanding organisation. The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat. The
Job Source: Macildowie Recruitment and RetentionMacildowie Recruitment and Retention
United Kingdom
THE OPPORTUNITY: Macildowie are currently recruiting for a Contact Centre Team Leader working for a business based in Leicestershire. Our client is a very well-established nationwide provider of business-critical services to thousands of SME organisations all over the UK for 75+ years.This is a permanent full time position. THE ROLE & YOUR RESPONS
Job Source: Macildowie Recruitment and RetentionMediq UK
Castle Donington, England, United Kingdom
Mediq UK are a supplier of healthcare consumables, healthcare equipment, cleaning, and hygiene products, as well as healthcare devices to hospitals, care homes, and other facilities serving the healthcare sector in the UK. Mediq UK have recently announced our exciting new expansion plans with the opening of a brand new 280,000ft sq ft facility in
Job Source: Mediq UKUppingham School
GB
Leisure Centre Duty Manager Required: As soon as possible Contract: Permanent Hours: Full time, 40 hours per week Salary: £24,687.57 per annum If you possess experience in the leisure industry along with exceptional customer service skills, this is a great opportunity to play a pivotal role in the day-to-day management of Uppingham School Sport
Job Source: Uppingham SchoolUppingham School
East Goscote
Leisure Centre Duty Manager Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly. Required: As soon as possible Contract: Permanent Hours: Full time, 40 hours per week Salary: £24,687.57 per annum If you possess experience in the leisure industry along with exceptional cust
Job Source: Uppingham SchoolUPPINGHAM SCHOOL
Uppingham
If you possess experience in the leisure industry along with exceptional customer service skills, this is a great opportunity to play a pivotal role in the day-to-day management of Uppingham School Sports Centre. The centre serves both the public, boasting around 1,300 members, and the school community. Praised by Lord Coe as ‘world class’, USSC f
Job Source: UPPINGHAM SCHOOLUppingham School
Oakham
Leisure Centre Duty Manager Required: As soon as possible Contract: Permanent Hours: Full time, 40 hours per week Salary: £24,687.57 per annum If you possess experience in the leisure industry along with exceptional customer service skills, this is a great opportunity to play a pivotal role in the day-to-day management of Uppingham School Sp
Job Source: Uppingham SchoolLCFC
Leicester
About The Role Leicester City FC are excited to be recruiting a new Sales Centre Representative, to be part of our Ticketing team within the Operations department. The position of Sales Centre Representative is an integral role at Leicester City Football Club, being the first, and sometimes only, point of contact between the Club and its supporters
Job Source: LCFCUnited Kingdom
THE OPPORTUNITY: Macildowie are currently recruiting for a Contact Centre Manager working for a growing organisation based in Leicestershire.This is an exciting opportunity to work for a company that is a leader in their industry and has a strong focus on delivering exceptional customer service. As the successful candidate, you will be responsible for managing the day-to-day operations of the Contact Centre, ensuring that the team is delivering a high level of service to customers, you will be a natural leader, drive positive people engagement to motivate and in-still the right professional working behaviours within your team, whilst working to achieve SLAs within a fast-paced, pressurised environment.Working shoulder-to-shoulder with your team to develop, train and motivate, you will be required to work initially on a full-time basis within the contact centre (Monday-Friday) across a 37 hour working week, to drive the change required. There will be opportunities required for flexibility, and occasional weekend working, if crisis situations occur! THE ROLE & YOUR RESPONSIBILITIES: Managing budget and stockReconciling bank transactions. Arranging trainings. Liaising with suppliers. Effectively addressing clients' inquiries via telephone, email, and social media platforms. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Proven experience managing a Contact Centre team, preferably within a highly regulated, financial services backgroundStrong leadership and people management skills; you will inspire, lead and value your teamExcellent communication and interpersonal skillsStrong analytical and problem-solving skills; driven by metrics, constantly reviewing and embedding processes and activity to ensure that your SLAs are metAbility to work under pressure and manage multiple priorities
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
Contact Centre Manager jobs in United Kingdom
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.