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Call Centre Manager jobs in Peterborough

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  1. Call Centre Manager

    Peterborough | 31000.0000 | From The One Group

    Call Centre Manager Peterborough £31,000 to £36,000 Permanent We are working closely with a well known organisation in the area, who are looking to recruit a Call Centre Manager who prides... favourably and in a structured professional way face to face and over the telephone Ensure the call centre is resourced and operational 24 hours a day Maintaining and developing relationships with existing customers in person and via telephone calls and emails Appointment setting to arrange meetings with potential customers to prospect for new business Keeping abreast with new technologies coming in...

  2. Call Centre Team Leader

    Peterborough | 21000.0000 | From The One Group

    Call Centre Team Leader Peterborough £21,000 to £27,000 plus shift allowance Permanent We are currently recruiting for a well known organisation in Peterborough, who need an experienced Team... is on the rota to cover business needs Assisting the Call Centre Manager with client requirements Maintaining and exceeding SLA standards Managing calls in a calm and considered manner Promoting ... on a shift pattern between 7am and 11pm, 5days per week, 365 days per year Who we are looking for; Previous recent experience in a Call Centre Team Leader role Good understanding...

  3. Evening call centre 2pm-10pm

    Peterborough | 9.0700 | From Interaction Recruitment

    My client is a rapidly growing business and requires some immediate call centre temps for a forthcoming project. You will be expected to work a shift pattern of 2pm -10pm across 7 days. You will... be taking inbound calls processing orders and giving fantastic customer service. We are looking for talented and confident individuals, due to tight time scales my client will only be able to give limited training. Apply now for more information ...

  4. Call Centre Advisors (20th February Start)

    Peterborough | 15200.0000 | From Time Personnel Recruitment

    Our large corporate client based in Peterborough is looking for a number of customer service advisors on fulltime permanent basis to work in there busy call centre to start on the 20th February... 2017. Working different shift patterns between 8am and 6pm including weekends. You will be the first point of calls for customers and you will offer excellent customer service to all customers. Full training will be given and so no call centre experience is required but you will have worked in a customer service position. Interviews to happen ASAP. ...

  5. Call Centre Agents - Peterborough

    Peterborough | £14500 per annum | From Blue Arrow - Peterborough

    Call Centre Agents - Peterborough Mon - Fri - Any Hours between 8am - 6:30pm 1 in 2 Weekends Purpose - The purpose of the role is to provide 1st line support to customers. Duties - -... Dealing with Inbound and Outbound calls. - Providing excellent customer service. - Supporting the team to reach targets. - Dealing with a high volume of calls. Apply - For more information ...

  6. Evening call centre 2pm-10pm

    Peterborough | £9.07 - 9.07 per hour | From Interaction - Peterborough

    My client is a rapidly growing business and requires some immediate call centre temps for a forthcoming project. You will be expected to work a shift pattern of 2pm -10pm across 7 days. You... will be taking inbound calls processing orders and giving fantastic customer service. We are looking for talented and confident individuals, due to tight time scales my client will only be able to give limited training. Apply now for more information ...

  7. Care Centre Manager - Peterborough

    Peterborough | 50000.0000 | From Recruiting for Care

    Care Centre Manager - Peterborough Recruiting for Care are one of the UK's leading Nursing, Health and Social Care recruitment consultancies. We are recruiting for a General Manager for an... award-winning organisation that operates a Neurological Care Centre in Peterborough, Cambridgeshire. The centre is split up into separate units - Neuro-Rehab, Long Term Progressive, Complex Care and Early-Onset Dementia. Duties: Have overall leadership and management responsibility of the multi-disciplinary teams across the site. Ensure both quality and financial targets are met, and facilitate the development of a quality service. As a member of the senior management team, you will contribute to the strategic development of the service ensuring adherence to the objectives and business...

  8. Part Time Team Manager - Contact Centre

    Peterborough | 0.0000 | From Anne Corder Recruitment

    A really interesting and challenging opportunity has arisen for a part time Customer Service Team Manager, for a business in Peterborough, on a maternity cover contract. Ideally with experience... customer experiences this could be the role for you. You will have experience of managing a team within a call centre environment and be comfortable handling enquiries from supporters directly. You will be ... managing a contact centre, you will be working for 22.5 hours per week to lead, coach and develop a team of seven who are responsible for managing relationships with a range of different stakeholders. You will lead this supporter-focused team to manage all inbound engagement principally through mail, telephone and electronic/social media channels. This includes data capture, donation...

  9. Assistant Restaurant Manager - Peterborough City Centre

    Peterborough | 22000.0000 | From Gateway Hospitality Recruitment

    Assistant Restaurant Manager - New Opening - Peterborough City Centre Our client is opening a new restaurant in Peterborough City Centre and are recruiting an Assistant Restaurant Manager. You will... be part of the opening team for this premium restaurant group as they open in the City bringing thier successul style to Peterborough. You will be an enthusiastic and personable supervisor/manager who can lead the FOH team to give guests an excellent customer experience meaning they become regular visitors. Assistant Manager - The Role Reporting to the General Manager Managing each service Training development of the team is very important Welcoming and greeting all diners This is a floor based based role with minimal paperwork Assistant Restaurant Manager - The Person You will...

  10. Senior Contact Centre Manager

    Peterborough | - £50k-£62k | From Douglas Jackson

    Job Ref: DJMA1697 Job Title: Senior Contact Centre Manager Location: Peterborough area (commutable from Leicestershire, Northamptonshire, Buckinghamshire Lincolnshire, Cambridgeshire) ... Salary: to £50-62,000 dep on candidate plus bonus and bens. This is an opportunity for an experienced Senior Contact Centre Manager, who is able to input and develop a continuous ... . Working within a large contact centre environment, you will take ownership of a multi-channel Contact Centre. In addition to leading, managing and developing your team of Managers and Advisors ... Customer Officer Recruitment, Customer Excellence, Customer Contact Executive Search, Customer Service Executive Search, Customer Experience Executive Search. Call Centre Recruitment, Contact Centre...

  11. Care Centre Manager

    Peterborough | - £46k | From CV-Library

    Care Centre Manager - Peterborough Recruiting for Care are one of the UK's leading Nursing, Health and Social Care recruitment consultancies. We are recruiting for a General Manager for an... award-winning organisation that operates a Neurological Care Centre in Peterborough, Cambridgeshire. The centre is split up into separate units - Neuro-Rehab, Long Term Progressive, Complex Care and Early-Onset Dementia. Duties: * Have overall leadership and management responsibility of the multi-disciplinary teams across the site. * Ensure both quality and financial targets are met, and facilitate the development of a quality service. * As a member of the senior management team, you will contribute to the strategic development of the service ensuring adherence to the objectives...

  12. Call Handlers/Navigators for Peterborough

    Peterborough | 7.7500 | From Herts Urgent Care

    Call Handler/Navigator As a highly successful not-for-profit Social Enterprise HUC provides a variety of healthcare services. With a good CQC report we offer a supportive, enjoyable, team-based... culture. We are seeking Call Handlers to support our 111 contact centre in Peterborough. These new roles are critical to the smooth and efficient running of the service. The job holder will display excellent customer service with efficient, competent and accurate call handling for patients and healthcare professionals and where appropriate liaise with outside agencies. Opportunities for ... . The maturity and skills to manage sensitive and emotional calls from a range of sources Childcare voucher scheme Perk Box Reward scheme Peterborough Call Centre is open 24/7 with different shift...

  13. Calor Centre Team Leader- Peterborough

    Peterborough | £22k - £25k pa + Excellent Benefits | From Broadbean (Calor Gas)

    Calor Centre Team Leader - Peterborough Up to £25,000pa plus excellent benefits Do you need some Calor in your life? We truly believe that Calor is a great company to work for. Investing in... allow us to do that, which is why they are the heart of our business. We are looking for a Team Leader to oversee the day to day operations at the busy Peterborough Calor Centre. Key responsibilities include: * Supervising the day to day operational performance of a busy Calor Centre * Ensure the provision of excellent customer service standards * Managing the Calor Centre Assistants day to day performance * Deputising for the Calor Centre Manager as appropriate * Overseeing the daily load and deliver schedule and stock inventory * Managing the safe storage of stock including loading...

  14. NHS 111 CALL HANDLER PETERBOROUGH

    Peterborough | 8.5000 | From Herts Urgent Care

    NHS 111 Call Handlers, Peterborough Salary £8.50 per hour increasing to £9.00 - £11.30 per hour post probation Part time postitions NHS pension Childcare voucher scheme Training and... Development opportunities Perk Box reward scheme Herts Urgent Care (HUC) is seeking compassionate, motivated and organised 111 Call Handlers for our NHS 111 service. As a highly successful not-for-profit Social Enterprise with an outstanding CQC report providing excellent and quality unscheduled care services, HUC offers a supportive, enjoyable, team-based culture. In this role you will Be trained to be fully confident and proficient in the NHS Pathways system Carry out an assessment of patients need Ensure that patients are prioritised appropriately and directed to the right place...

  15. Assistant Restaurant Manager - Peterborough City Centre

    Peterborough | £22000 - £24000 per annum + benefits | From Gateway Hospitality Recruitment

    Assistant Restaurant Manager - New Opening - Peterborough City Centre Our client is opening a new restaurant in Peterborough City Centre and are recruiting an Assistant Restaurant Manager. You.../manager who can lead the FOH team to give guests an excellent customer experience meaning they become regular visitors. Assistant Manager - The Role Reporting to the General Manager Managing each service Training development of the team is very important Welcoming and greeting all diners This is a floor based based role with minimal paperwork Assistant Restaurant Manager ... more and arrange an interview with the General Manager send your CV now. Gateway Hospitality Recruitment work closely with hotels, restaurants and Gastro Pubs many with accolades and awards. Gateway...

  16. customer service contact centre

    Peterborough | 7.5900 | From Interaction Recruitment

    Interaction Recruitment are in an exciting position to be looking to give many individuals a fantastic opportunity to work with a popular and respected brand. The call centre role that we are... recruiting for requires candidates with a love of customer service and the determination to resolve a customer query. The role that we have available is for an inbound contact centre, all calls that come through should be dealt with in a professional and courteous manor, leaving the customer feeling confident with the service they have received. Skills and Qualities Exceptional customer service skills High confidence levels when engaging with a customer Able to work to KPI’s Drive to put customer first Able to work well in a team Good IT skills Professional phone manor ...

  17. Contact Centre Agent - Peterborough

    Peterborough | 18000.0000 | From Taskmaster

    Contact Centre Agent - Peterborough Summary of Business Function: Customer Services deliver a customer interface that maximises the use of customer self service and the telephony channel to.... The Contact Centre is the first point of contact handling inbound telephone calls from clients and scheme members. As the voice of the client, delivering excellent service is of primary importance. The team ... class operation on behalf of our clients and members. Role Overview: Contact Centre Agent - key responsibilities include providing excellent Customer Service with accurate and timely execution ... the business to ensure proactive development on improving service offering. The Contact Centre Agents will be expected to understand and become experts in our internal processes and achieve a good...

  18. Calor Centre Team Leader- Peterborough

    Peterborough | £22000 - £25000 per annum + Excellent Benefits | From Calor Gas

    Do you need some Calor in your life? We truly believe that Calor is a great company to work for. Investing in our people's skills and knowledge is hugely important to us, and we encourage... Deputising for the Calor Centre Manager as appropriate Overseeing the daily load and deliver schedule and stock inventory Managing the safe storage of stock including loading and unloading on a daily ... Centre Team Leader - Peterborough Up to £25,000pa plus excellent benefits Do you need some Calor in your life? We truly believe that Calor is a great company to work for. Investing in our people's ... that, which is why they are the heart of our business. We are looking for a Team Leader to oversee the day to day operations at the busy Peterborough Calor Centre. Key responsibilities include...

  19. Staff Nurse - Neuro rehabilitation Centre - Peterborough

    Peterborough | £30000 per annum | From WHITE RECRUITMENT

    Staff Nurse - Neurological rehabilitation centre - £30,000 p/a - Peterborough - Easily Accessible by public transport A registered nurse is now needed in a neurological care centre located in... Peterborough. The service provides treatment for a multitude of cognitive disorders and neurological care conditions. The centre focuses on the individual needs of its service users and has been deemed compliant in all areas by the CQC. Another RGN, RMN, RNLD is now needed to join the team! The responsibilities of the Staff Nurse include: Medication and associated documentation, assisting Health Care Professionals in the overall care of residents. Creating effective Care Plans and carrying out treatment plans, using good nursing techniques Assisting with patients needs Working with...

  20. Staff Nurse - Neuro rehabilitation Centre - Peterborough

    Peterborough | £30000 per annum | From White Recruitment Ltd

    Staff Nurse - Neurological rehabilitation centre - £30,000 p/a - Peterborough - Easily Accessible by public transport A registered nurse is now needed in a neurological care centre located in... Peterborough. The service provides treatment for a multitude of cognitive disorders and neurological care conditions. The centre focuses on the individual needs of its service users and has been deemed compliant in all areas by the CQC. Another RGN, RMN, RNLD is now needed to join the team! The responsibilities of the Staff Nurse include: Medication and associated documentation, assisting Health Care Professionals in the overall care of residents. Creating effective Care Plans and carrying out treatment plans, using good nursing techniques Assisting with patients needs Working with...