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Call Centre Manager jobs in Peterborough

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  1. Call Centre Operator

    Peterborough | £15120 per annum | From RECRUITMENT GENIUS

    Are you looking for a change of direction in your career? Have you ever thought about working in customer service/sales? Does offering great service comes naturally to you and are you willing to..., service and customer experience. They are currently looking for suitable candidates to join their existing team based in Peterborough, Cambridgeshire. The role includes managing inbound calls, assisting customers in booking their consultation and treatment appointments and providing advice and support. The role also includes making outbound calls to customers who have enquired through...

  2. Call Centre Operator

    Peterborough | £15120 pa | From Recruitment Genius Ltd

    Are you looking for a change of direction in your career? Have you ever thought about working in customer service/sales? Does offering great service comes naturally to you and are you willing to..., service and customer experience. They are currently looking for suitable candidates to join their existing team based in Peterborough, Cambridgeshire. The role includes managing inbound calls, assisting customers in booking their consultation and treatment appointments and providing advice and support. The role also includes making outbound calls to customers who have enquired through...

  3. Call Centre Analyst

    Peterborough | £23000 - £27000/annum | From Manpower

    Our client is looking for a Call Centre Analyst to support a busy call centre in Peterborough. The successful candidate will be responsible for: -Supporting a large call centre with quality... reporting and analysis experience in a busy call centre environment -An inquisitive and analytical mind with strong numerical skills -A track record in delivering intelligent analysis and insight to help improve results -An excellent understanding of contact centre practices, KPIs etc. -an expert user of Microsoft Excel (testing will be conducted as part of the interview) This role would suit someone with experience and the ability to effectively observe measure and analyse call centre statistics against desired KPI's, reporting their findings and input creative ideas on how to use this data to...

  4. Call Centre Operator

    UK-CAM-Peterborough | £15,120/Year | From Recruitment Genius

    Are you looking for a change of direction in your career? Have you ever thought about working in customer service/sales? Does offering great service comes naturally to you and are you willing to..., service and customer experience. They are currently looking for suitable candidates to join their existing team based in Peterborough, Cambridgeshire. The role includes managing inbound calls, assisting customers in booking their consultation and treatment appointments and providing advice and support. The role also includes making outbound calls to customers who have enquired through...

  5. Call Centre Operator

    Peterborough | £15120 per annum | From Recruitment Genius

    Are you looking for a change of direction in your career? Have you ever thought about working in customer service/sales? Does offering great service comes naturally to you and are you willing to..., service and customer experience. They are currently looking for suitable candidates to join their existing team based in Peterborough, Cambridgeshire. The role includes managing inbound calls, assisting customers in booking their consultation and treatment appointments and providing advice and support. The role also includes making outbound calls to customers who have enquired through...

  6. Contact Centre Consultant

    Peterborough | £16k pa + commission | From Taskmaster Resources Limited

    Contact Centre Consultant - Peterborough Job Specification Job Title: Contact Centre Consultant Salary: £7.69 ph + commission ) Location: Peterborough Hours: 40 paid hours per week, typically... customers. This is an inbound and outbound Business to Business (B2B) telesales job that involves 'issuing' licenses rather than 'selling' them. You will be receiving calls from and making calls to businesses on behalf of the client and looking to establish if they play music in their business. If they do you will help the client to recover the requisite monies owed by setting up a licence. The call needs to be supportive and understanding, not confrontational or aggressive. The client is the licensing body in UK for copyright music used within a business's premise...

  7. Inbound Call Handler - Perm

    Peterborough | £15855.00 - £19800.00 pa + Benefits | From Guidant Group

    Inbound Call Handler, Peterborough, Perm, £15,855 - £19,800, 21st March start, Great Opportunity. We are seeking passionate Customer Services Representatives with excellent communication skills... to respond to inbound customer telephone enquiries. This large and reputable company in the finance sector has a number of permanent positions available on their Peterborough team starting on 21st March 2016. Your primary role will be to answer queries regarding work based pensions. The calls are varied and you will learn specific product knowledge, through training, to assist callers with their questions. Successful candidates will have: * Excellent communication skills * Confident, professional telephone manner * Ability to pick up product knowledge * Customer services...

  8. HR Administrator, Mencap Business Support Centre - Peterborough

    Peterborough | £15,841 per annum, pro rata | From Royal Mencap Society

    We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something really meaningful.... the changes that people with a learning disability want. We have a fantastic opportunity for a HR Administrator to join our busy team in the Mencap business support centre in Hampton, Peterborough ... different shift patterns on a rolling rota. This would either be 8:00am - 4:00pm OR 9:30am - 5:30pm. Our HR Direct team provides HR administrative support to line managers and employees, mainly by phone ... with the teams we support. We need an enthusiastic HR Direct Administrator to join the team . The team has regular contact with managers and administrators across the organisation who are focussed on...

  9. Warehouse Team Leader x 2 (Distribution Centre)

    Stamford | Competitive | From Penguin Random House

    Warehouse Team Leader x 2 (Distribution Centre) Penguin Random House UK applies its passion for publishing the best books with an enormous wealth of experience, creativity and entrepreneurial... working environment for all staff. You will also communicate clearly and effectively to all staff via team briefings and manage daily handovers to next shift Warehouse Team Leader and Duty Managers...

  10. Contact Centre Consultant

    Peterborough | £16000/annum commission | From CV-Library

    Contact Centre Consultant - Peterborough Job Specification Job Title: Contact Centre Consultant Salary: £7.69 ph + commission ) Location: Peterborough Hours: 40 paid hours per week,... repertoire to customers. This is an inbound and outbound Business to Business (B2B) telesales job that involves 'issuing' licenses rather than 'selling' them. You will be receiving calls from and making calls to businesses on behalf of the client and looking to establish if they play music in their business. If they do you will help the client to recover the requisite monies owed by setting up a licence. The call needs to be supportive and understanding, not confrontational or aggressive. The client is the licensing body in UK for copyright music used within a business's premise. They collect...

  11. Quality Manager - Peterborough

    Peterborough | £25000 - £30000 per annum | From Taskmaster

    Quality Manager - Peterborough Competitive Salary plus commission for on target linked to results Occasional travel to other Uk sites. 40 hours per week Monday to Friday 08.30am - 5pm Main... Purpose of role: My client is looking for an experienced Quality Manager to take full responsibility for the Quality Assurance (QA) team and the QA results that their call centre deliver. My ... all aspects of QA. The QA Manager needs to continually look for ways to improve the level of Quality that we are providing for all our customers however they get in touch with us e.g. calls, emails ... Executives (QSE's), who directly score emails, and calls (and potentially social channels). Profile Previous Quality Manager experience is desirable Act as the key point of contact for all QA matters...

  12. QA Manager / Quality Manager

    Spalding | £35000.00 - £38000.00 per annum | From Henderson Brown

    Job Title - Quality Manager Reference - 1701 Location - Spalding Salary - £35,000 - £38,000 A well respected food manufacturing company that supplies premium products to a number of the... retailers including some of the 'Top 4' is currently looking to recruit for a Quality Manager / QA Manager. In this Quality Manager position you will report directly into the Technical Manager ... of HACCP, BRC audits (knowledge of BRC V7) and have been in a Quality Manager in the food manufacturing industries previously. A Degree in Food Science, Food Technology or related subject would be advantageous. If you are interested in this role please either apply via this advert or call Henderson Brown on 01733 235 111 Get in touch with Henderson Brown today to view all of our current food jobs...

  13. Telesales Adviser

    Peterborough | £7.50 per hour | From Taskmaster

    AVAILABLE TELESALES ADVISERS ************ Job Tiltle Telesales Location Peterborough Job Type 12 weeks Temp to Perm Availability January Pay 7.50 Telesales pr/hr Hours 9am to......

  14. Contact Centre Consultant

    Peterborough | £16000 per annum + commission | From Taskmaster

    Contact Centre Consultant - Peterborough Job Specification Job Title: Contact Centre Consultant Salary: 7.69 ph + commission ) Location: Peterborough Hours: 40 paid hours per week, typically... customers. This is an inbound and outbound Business to Business (B2B) telesales job that involves 'issuing' licenses rather than 'selling' them. You will be receiving calls from and making calls to businesses on behalf of the client and looking to establish if they play music in their business. If they do you will help the client to recover the requisite monies owed by setting up a licence. The call ... in Organisation The Contact Centre Consultant will report into the Outbound Team Leader. Experience required :- ? Previous Business to Business telesales experience is desirable ? Excellent...

  15. Registered Manager

    Peterborough | £25000 - £28000 per annum | From COBURG BANKS

    I am recruiting for an experienced Registered Manager to join my client at their office in Peterborough. The successful candidate will be rewarded with a competitive basic salary, excellent... the Peterborough site in early 2015; they are now seeking a Manager to take responsibility for the daily running of the branch and to help develop it to its full potential. The Position: As Registered Manager there are various tasks that are incorporated into this position including. But not limited too; - Supervise a staff team which will involve both office and field based employees - Work ... your CV and we will consider you for the first round of interviews Coburg Banks Health and Social Care specialise in recruiting Care Managers, Care Co-ordinators and Senior Carers within Residential...

  16. QA Manager

    Bourne | £37500 per annumtxtSalaryFrom=37500 | From CVWOW

    QA Manager Location: Bourne, Lincolnshire Salary: Up to £37,500 Are you a successful QA Manager looking for a new challenge? Founded in 1986, Bakkavor specialise in making and developing... customers. Bakkavor now supply over 5,000 products to the world's largest retailers. Due to continuing business growth and success we have a fantastic opportunity available for a QA Manager to join ... assurance culture through the business, setting standards and providing specialist technical support to all functions. QA Manager key responsibilities: Understand and apply relevant standards ... , and that as a minimum, the standards set out in the SHE manual are met The ideal QA Manager: HACCP experience Good IT skills Good managerial and interpersonal skills Food science...