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Adecco
Bredbury
Are you an experienced customer service administrator seeking a new and exciting challenge? We have a fantastic opportunity for a Customer Service Administrator to join a dynamic team in Bredbury, Stockport. This is initially a temporary role, with the potential to become a permanent position. As a Customer Service Administrator, you will play a
Job Source: AdeccoPayl8r
Altrincham, England, United Kingdom
Join the Revolution: Customer Services Representative Wanted! Are you ready to be a part of something extraordinary? We're not just offering a job; we're inviting you to join our mission of disrupting retail finance and creating waves in the industry. If you're a dynamic, self-driven individual, we want you on our team as a **Customer Services Rep
Job Source: Payl8rThe Portfolio Group
Manchester
Are you passionate about delivering exceptional customer service? Do you excel at turning problems into opportunities? As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance. Day to Day Identifying "at risk" accounts and proactively reaching ou
Job Source: The Portfolio GroupWestwood Recruitment Ltd
Stockport
Job Title: Member Customer Service Representative Salary: £25,000 -Need to be able to commute to Cheadle, Stockport Benefits: * 25 days anual leave + bank holidays * Additional day off for your birthday * Pension scheme - 8% employer contribution * Wellbeing support services, includes a 24/7 online GP, discounted gym membership, mental healt
Job Source: Westwood Recruitment LtdLanguage Business
Manchester
We have a fantastic new job opportunity for a German speaking Outbound Customer Representative to join an international software & technology company based in Manchester. Your role will be to make regular outbound contact to business customers to work with them to complete their business agreement. Location of the job Manchester - 2 days a week of
Job Source: Language BusinessBowmay Consulting Ltd
Glossop
Do you have experience of and enjoy working in Customer Service? Can you manage a team of agents? Are your communication skills top notch? We're partnering with a traditional manufacturer in Glossop who are looking to strengthen their customer care department by employing an experienced Team Leader / Supervisor. You'll supervise a small and closekn
Job Source: Bowmay Consulting LtdFMG
Huddersfield
Salary: From £27,091.30 per annum dependant on experience + £2600 performance bonus paid quarterly. Location: Huddersfield Contract: Full Time, Permanent - 40 hours per week. Hours: Monday to Friday with shift patterns in between 7:00-22:00, Saturday & Sunday with shifts in between 7:00-19:00, with 1 in 2 weekends to be worked. Are you looking
Job Source: FMGBarclays UK
Manchester, England, United Kingdom
Specialist Customer Care Senior Agent Location: Manchester, 4 Piccadilly Place (5 Days onsite) Duration: 3 months Hours/week: 35 Hours Per Week Monday - Friday - 9am-5pm or 8am-4pm No previous banking knowledge is needed. You can apply from retail, hospitality, travel or any customer related industry. Your integrity, communication and empathy is
Job Source: Barclays UKAshton-under-Lyne, England, United Kingdom
Mativ (Scapa is now part of Mativ)
www.scapa.uk
www.mativ.com
As a leading global specialty materials company, Mativ believes in the potential of what we can do, together, to improve life for people everywhere, every day.
We help customers solve complex problems and bring bold ideas to life with scientific and engineering know-how, creative and collaborative solutions, and manufacturing excellence, all on a global scale and across broad capabilities.
We share your aspirations to make air safer, water cleaner and the earth greener with stronger and safer products and solutions. We’re uniquely positioned to meet your rapidly evolving needs with manufacturing capabilities across four continents.
Overview
As a confident Customer Care Representative, you will provide an exceptional level of service to customers both internally and externally. You will act as a first point of contact for customers, processing orders, dealing with inbound calls and maintaining the highest level of customer care at all times. You will be a team player with a can-do attitude with the ability to use your own initiative to solve problems.
Responsibilities:
Managing and developing Customers accounts and liaising with Customers.
Working within parameters and agreed KPI’s.
Liaising with internal departments and Sales Managers within the business.
Investigating and solving Customer complaints where necessary.
Assisting the Customer Care Supervisor in the implementation of service policies and explaining these to customers.
Maintaining documentation pertaining to Customer Care Team activities.
Managing accounts and customer flow to ensure proficient Customer Service.
Provision of excellent service to a group of assigned accounts (customers) and to develop and maintain a good relationship with them.
Co-ordination of customer requirements from enquiry to delivery. Entering customer orders and sample requests.
Skills:
English language is a must.
Excellent communicator – the ability to communicate effectively at various levels.
Problem solver.
Ability to work under pressure and to meet deadlines.
Have a strong knowledge of MS Office (Outlook, Excel, Word).
Ideally have knowledge of SAP.
Knowledge of CRM is a plus.
Benefits:
Pension – Company matched up to 7%.
3 x Salary Life Assurance.
Group Income Protection – payable for up to 2yrs at 50% of salary.
Mativ Extras – Retailer discount site.
Lifeworks EAP.
Cycle to Work Scheme.
Electric Car Scheme.
Option to purchase additional annual leave.
Customer Care Representative jobs in Ashton-under-Lyne, England, United Kingdom
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