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  • Elite Employment

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    Ringwood

    Based in Ringwood, my client is looking to recruit Customer Service Advisor to join the busy team on a temp to perm basis. Duties Responding to our customers via email Dealing with customers queries on our system To deliver a superb customer experience by responding quickly and professionally at all times Getting it right "first time every time" To

    Job Source: Elite Employment

Customer Service Advisor

Salisbury

£ 25000/annum

This is a very exciting opportunity to join a well-known business with plenty of opportunities to build on your skills & your career! This business truly put the needs of their customers first, that’s why we need Customer Champions who love going above and beyond! This varied role will be part of our clients front-line team, responsible for handling phone calls & emails from advisers and customers on our clients products.

Fantastic Salary of £23,000 - £25,000 plus Bonus (Up to 10%), great working hours: Monday-Friday between 8:30am-5:30pm (35 hours) This role is on site in Salisbury with endless progression opportunities too! We have a mixture of Permanent roles & 12 month contracts if you prefer

Key Duties:

Developing good working relationships and rapport with customer, advisers and external third parties

Building and maintaining relationships with other internal departments

Providing great customer service, demonstrating empathy and understanding

Going the extra mile; being an advocate for the customers and advisers

Accurately updating the call logging software to reflect the nature and type of call

Work efficiently in an organised manner

About You........

A strong team player who is approachable, helpful and willing to go the extra mile

Confidence to use your own initiative and problem-solving skills

Experience in financial services would be beneficial

The ability to communicate and translate the technically complex ...

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Customer Service Advisor jobs in Salisbury

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