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Cast UK Limited
Tamworth
Customer Service Advisor (Maternity Cover) Tamworth £18,782 Bonus & Benefits Role Profile: Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an enthusiastic individual who is passionate about deli
Job Source: Cast UK LimitedCast UK Limited
Tamworth
Customer Service Advisor (Maternity Cover) Tamworth £18,782 Bonus & Benefits Role Profile: Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an enthusiastic individual who is passionate about deliveri
Job Source: Cast UK LimitedThe Works Stores PLC
Birmingham
Location Hybrid – Based at our Support Centre in Coleshill 1-2 days per weekThis role is a maternity cover position for one year. Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the g
Job Source: The Works Stores PLCProspero Teaching
Birmingham
Prospero Teaching are currently recruiting for a Reception Class Teacher for a Primary School in the Saltley area. This is a full time role to start in June 2024 and will continue until the end of the academic year - this role will likely continue into the new academic year also. You will be expected to take on the full class teacher duties and res
Job Source: Prospero TeachingThe Works Stores PLC
Birmingham
Location Hybrid - Based at our Support Centre in Coleshill 1-2 days per weekThis role is a maternity cover position for one year. Why The Works? We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the gam
Job Source: The Works Stores PLCOutcomes First Group
Dudley
How would you like to be paid for five days but only work four*? Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent). If the tr
Job Source: Outcomes First GroupMontgomery Primary Academy
Birmingham
Salary: MPR + AET Wellbeing Cash Plan + Car Scheme + Pension Scheme (TPS) + Additional AET Benefits Hours: Full Time, Fixed Term (Maternity Cover) Start Date: September 2024 Montgomery Primary Academy is an award-winning and high-achieving school with strong leadership and a commitment to staff development. We seek to appoint an excellent KS2 Class
Job Source: Montgomery Primary AcademyRise Technical Recruitment
Solihull
Training/Maintenance Coordinator (MATERNITY COVER) Solihull 9-Month Maternity Fixed Term Contract £30,000 + 9-month Fixed Term Contract + Successful Business + 33 Days Holiday + Social Company + Great Company Benefits Excellent opportunity to join a global market leader, in a fast-paced Coordinating role with a company who are offering attracti
Job Source: Rise Technical RecruitmentWolverhampton, England, United Kingdom
We are seeking a dedicated and proactive Customer Experience Specialist to join our team at the Four Ashes site. As a key member of our team, you will be responsible for ensuring responsive, efficient, and accurate customer order management, from receipt to billing, while also maintaining essential customer data within our ERP system.
Key Responsibilities
· Ensure the accuracy and efficiency of customer orders in the ERP system.
· Coordinate effectively with Sales & Marketing departments to ensure correct pricing and terms.
· Provide support to Logistics in creating necessary documents for shipments.
· Address and resolve customer inquiries, issues, returns, and complaints promptly.
· Participate in the rotation for after-hours coverage to address supply issues.
· Maintain integrity and accuracy of customer data within the ERP system.
· Conduct integrity testing for system upgrades or fixes.
· Complete all required training within the allotted timeframe.
· Act as a backup for other Customer Experience Specialists as needed.
· Adhere to company quality policy and compliance programs in all duties performed.
Key Skills and Requirements:
· Proficient in MS Word, Excel, Outlook, and SharePoint.
· Familiarity with corporate enterprise systems, particularly SAP.
· Excellent verbal and written communication skills.
· Strong ability to work within established business systems.
· Understanding of compliance laws and documentation.
· Ability to build and maintain internal and external business relationships.
· Capacity to manage customer requirements independently.
· Willingness to work flexible hours, including evenings, weekends, and holidays to cover emergency hotlines.
· Minimal travel required.
Education and Experience:
· Associate degree or equivalent work experience (4 years) and at least 3 years related job experience.
Language Skills:
English (Required)
German (Desirable)
French (Desirable)
Note: This position is for maternity cover and has a fixed duration.
SI Group is an equal opportunity employer committed to diversity in the workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Customer Experience Specialist (Maternity Cover) jobs in Wolverhampton, England, United Kingdom
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