Assistant General Manager
Birmingham
Role: Assistant General Manager
Location;
Salary: £31,000
Contract: 40 hours per week
Our Story
Want to make adventures happen? Join us on our mission to reinvent mini golf and leisure experiences in the UK.
Were on the lookout for an outstanding Assistant General Manager
Our indoor rainforests are immersive destinations, where every moment is an opportunity for our guests to create treasured memories.
Our first mini golf destination, Treetop Adventure Golf, opened at St Davids shopping centre in Cardiff in 2015. Since then, weve opened sites at Manchester Printworks, at Highcross, Leicester and at Bullring, Birmingham. We have a fantastic pipeline of sites and were ready for our next phase of expansion.
Come with us as we grow, and youll be part of a close-knit team that support each other to be the best we can be, to never stop exploring & be passionate about making every moment an adventure for our guests
Our priority is to hire the best managers and teams who are focused on getting things done in a collaborative, supportive and flexible work environment.
Our rainforests are inclusive environments. We welcome applications from everyone. We believe differences are what bring our world to life and should be celebrated and valued.
Could you be who were looking for?
Were recruiting for an Assistant General Manager to help lead a fantastic team who go above and beyond and believe that every detail really matters and provide outstanding experiences for every guest, every time.
Were looking for an experienced Assistant General Manager from the leisure, F&B or hospitality industry who loves having a varied role and taking responsibility for all aspects of an operation.
Do you have 2+ years of Assistant General Management experience in the leisure, hospitality or F&B sector?
Are you passionate about guests having an outstanding experience at every visit?
Can you inspire and motivate your team to embrace our purpose?
Are you welcoming, caring and supportive of those around you?
Do you listen actively and communicate openly?
Have you got a positive, can-do and problem-solving attitude?
Do you believe that the details really matter?
Have you got a flexible approach and the capacity to accommodate changing priorities?
Are you open to receiving feedback and expanding your skills and knowledge?
Can you be flexible with shift pattern, availability and working hours for the benefit of Treetop and the team?
The Role
Embrace Treetops purpose To make every moment an adventure for our guests.
Support the General Manager in the effective running of Treetop in all areas of the business
Uphold the standards of how we do things set out in our How To guides
Manage shifts to respond to guest patterns, safety, needs and wants
Work at pace when required and maintain standards under pressure
Prepare for and attend regular calls & meetings with senior management
Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members
Work with Senior Managers to deliver the Treetop vision, following all processes and procedures
What well offer
£31,000 salary per annum
Quarterly performance related bonus programme up to £5,000 annually
Access to our team wellbeing app to help promote mental health awareness and wellbeing in our teams
A mental health first aider at each of our Treetop sites & in our Central Support Team
Industry-leading perks and benefits
Free food (when working more than 6 hours) and hot drinks on duty
Complimentary mini golf experiences for close friends/family at all Treetop Adventure Golf sites
Friends and family discounts on food and drink when off duty
Company contribution pension
30 days holiday (including bank holidays)
£20 Monthly Phone Allowance
To Apply
All candidates must be fluent in written and spoken English and have the right to work in the UK
If youre ready for a new adventure, wed love to hear from you
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