Relief Manager
Stockport
Relief Manager
Northwest
From £17ph PAYE OR INVOICE
Benefits;
Paid by the hour
Weekly pay
Ongoing work
Opportunity of full-time employment for the right person
Mint is seeking Relief Managers to work in top hotels across the Northwest. Contracts range from 1 week to ongoing, with weekly pay. Whether you're in between jobs and seeking short-term contracts or you're a seasoned relief manager, Mint would love to hear from you.
Relief Manger Ideal Profile;
Extensive experience in the hospitality industry, preferably in various roles such as front desk, housekeeping, F&B, and management positions.
Strong leadership abilities to effectively manage staff, make decisions, and handle any challenges that may arise during their relief management duties.
Ability to quickly adapt to different hotel environments, policies, and procedures, ensuring smooth operations during their relief shifts.
Excellent problem-solving skills to address any issues that may occur, from guest complaints to operational hiccups, ensuring guest satisfaction and operational efficiency.
Excellent communication skills to interact with guests, staff, and management effectively, maintaining a positive atmosphere and ensuring clear communication of expectations and tasks.
Relief Manager responsibilities;
Overseeing Daily Operations: Ensure smooth functioning of all F & B operations within the hotel maintaining the high standards of luxury and service expected by guests.
Staff Management: Supervise staff, including scheduling, training, and addressing any performance issues. Ensure all employees adhere to hotel policies and procedures, and provide support and guidance as needed.
Guest Relations: Act as a point of contact for guests, handling inquiries, requests, and complaints promptly and professionally. Ensure guests' needs are met and that they have a memorable and enjoyable stay.
Support the senior management; support the management team in the day to day running of the hotels restaurants, meetings and event spaces!
Guidance and Support: Serve as the go-to person for the Food & Beverage (F&B) Team, providing guidance and reassurance as needed.
Exceptional Service: Set the standard for exceptional service, and the team will look to you as an example to follow.
Experience Sharing: Share your knowledge and experience with the team, providing opportunities for learning and growth.
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