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IT Support Specialist

London

Job DescriptionAbout Blue SummitBlue Summit is dynamic group of people who love and live technology. We share our knowledge and skills with companies across the globe. Through our team we provide specialized security solutions, IT Services, consulting, timekeeping and expertise to our clients on a daily basis. Our goal is to ensure our clients have the right technology and solutions to reach the peak of their success.Job overviewBlue Summit is expanding! Right now we are looking for an IT Support Specialist to help provide onsite IT support and consulting to one of our clientsin London. This team member will be working with clients in person and online to resolve technical issues, review business processes and offer suggestions and expertise to eliminate business technology issues.This is a full-time position direct with Blue Summit. We offer paid time off, ongoing training and the opportunity to expand your horizons. The work schedule is dependent on our clients' needs, but normal hours are from 9am to 5pm Monday through Friday.Education and backgroundYou will be working directly with clients on a day to day basis. A technical degree in computer science or related field is required. Relevant certifications (CompTIA, Microsoft, etc.) are a necessity as clients are looking to utilize your expertise. Experience in consulting or working in a multi-client environment is a strong plus. Past employment with an MSP is a plus. Experience working with Microsoft 365, Azure AD and InTune are required. Experience in VoIP, 3CX, Linux and VMWare are incredibly helpful.Job duties and requirementsMust be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories.‬‬‬Must be able to ask questions and listen to customers in order to find out the issue, explain the problem in a clear and understandable way, and work with BST management to offer options for remediation.Must be able to use your hands to safely move and place equipment up to 50 pounds in a normal office or server room environment.Troubleshooting: must be able to diagnose, repair and test computer problems as they arise.Set up hardware and install and configure software and driversManage well-functioning LAN/WAN components (servers, IPs, etc.)Manage security options and software in computers and networks to maintain privacy and protection from attacksPerform regular upgrades to ensure systems remain updatedTroubleshoot system failures or bugs and provide solutions to restore functionalityArrange maintenance sessions to discover and mend inefficienciesKeep records and update documentation related to repairs and fixes for future referenceExperience with Microsoft software (desktop and server editions, Office) is requiredExperience with Mac is preferred, but not requiredProvide remote support for Windows and Android handheld devicesKnowledge of SQL databases, structure and how to get data outWork with Microsoft 365, Azure AD and InTune to securely manage systems and accountsProviding training and guidance on our badging and timekeeping systemsTroubleshoot and repair computer and printer equipmentProvide logistics for delivery and return of equipmentOn call support for all BST clientsMost importantly, you have to love technology and LOVE finding ways to make someone's day just a little bit better. Want to join our team? Apply today!Job Type: Full-timeSalary: £15.00-£25.00 per hourExpected hours: 32 per weekBenefits:Referral programmeTransport linksSchedule:Monday to FridaySupplemental pay types:Loyalty bonusExperience:Windows: 1 year (required)Azure Entra ID: 1 year (required)Ability to Commute:London (required)Work Location: In personApplication deadline: 04/03/2024Expected start date: 11/03/2024

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IT Support Specialist jobs in London

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