Customer Service Administrator
Glasgow
Business Administrator – Kinning Park
Salary £24000 - £28000 DOE
Are you an experienced Administrator with excellent Customer Service skills? We are currently recruiting for a Business Administrator to join a successful team in Rutherglen.
The ideal candidate will have a can-do attitude, someone who has the drive to succeed in a fast-paced environment, where accuracy and attention to detail are key.
Key Responsibilities include...
Answer phone calls and emails professionally and in a timely manner
Provide a pro-active approach to customer service
Provide administrative support to our sales team to maximising their productivity
Learning our order process system
Create quotations
Process orders accurately and in a timely manner
Manage customer expectations throughout the order process, making them aware of any extended lead times
Work with customers to progress orders, arranging payments and sending order confirmations
Check the progress of orders with suppliers and our inhouse production to ensure customers are aware of any delays immediately
Client record housekeeping
Skills and experience required
Personable
Motivated & Pro-active
Excellent attention to detail
Good organisation skills
Computer literate with good Excel and Outlook skills
Hardworking, can-do attitude.
Excellent organisational and communication skills
Professional telephone manner to deal with clients and suppliers
Able to work well as part of a team
Able to work well under pressure
If this sounds like an opportunity you would be interested in, please send your CV to