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PRS
Manchester
We are recruiting for an M&E Technical Services Manager based in the North West to take control of asset, service and contract operations on several key portfolio’s in the region. This will include maintenance audits as well as engineering project management activities. These services will be delivered to a multi-site, multi-client basis as well as
Job Source: PRSSolution Recruitment Ltd
Manchester
Freelance Technical Services Manager required for Teir 1 Main Contractor on a Cat A and Cat B Fit Out Project based in Manchester. If you are a Technical Services Manager with Cat A & B Commercial Office Fit out experience or an Electrical Project Manager with an understanidng of Mechanical Packages in the Fit Out Industry and would be interested i
Job Source: Solution Recruitment LtdAbsolute Recruitment
Manchester
Are you ready to take on an exciting new challenge in the world of food sales? My client is on the lookout for a Technical Food Sales Manager to join their team and drive growth in their Value-Added Food Ingredients sector. Your main mission? To provide top-notch technical support and recipe guidance to our customers, ultimately leading to increas
Job Source: Absolute RecruitmentSymphony Coatings
Manchester, England, United Kingdom
Job Title: Technical Area Sales Manager Salary: £30,000-£40,000 per year, depending on experience. This presents a remarkable opportunity to integrate into Symphony Coatings, a pioneering force in the Industrial Coatings sector, celebrated for its forward-looking ethos and steadfast commitment to achieving unparalleled excellence. This role is
Job Source: Symphony CoatingsAnderselite LTD
Salford
Our client is looking to strengthen their Design team with a Technical Manager for their framework, based in Peterborough. This will see them deliver a £1.4bn programme of work over the next five years. As their new Technical Manager, you'll be responsible for CDM Principal Designer duties whilst ensuring technical outputs meet the requirements of
Job Source: Anderselite LTDEdwin James Group Limited
Warrington, Cheshire
The Edwin James Group has brought together a number of businesses that now operate under three brands, EJ Parker Technical Services, EJ Musk Process Services and EJ Peak Technology Solutions. We have deep core capabilities in mechanical and electrical technologies with a diverse group of clients. Reporting to our Group Proposals Director, we have a
Job Source: Edwin James Group LimitedNot found
Manchester
Career Level: 11S Intermediate Posting Date: 1 May 2024 Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for someone looking to
Job Source: Not foundTrue North Talent
Cooper Turning
Technical Manager c£40,000k - £50,000k + Company Benefits. Greater Manchester An up-and-coming family run food manufacturing business are looking to expand further, incorporating a Technical Manager into the team to drive standards across the site. Overview The role is with a food business producing products to major retailers. As Technical Ma
Job Source: True North TalentManchester, England, United Kingdom
THIS ROLE IS OFFICE BASED IN MANCHESTER
RMI pressure systems has been leading the way for more than a century producing premium quality high pressure pumps and pumping systems for the global mining and industrial sectors.
The Technical After Sales & Service Manager will provide the highest standard of after sales service for our customers and partners by providing technical expertise and excellent customer service skills. They will work together with our team of design engineers, quality engineers and the field services staff to achieve the business objectives of the company and our customers.
This is a replacement appointment, which is central and critical to the efficient running of increasing business activity in Pump Systems at RMI.
In addition to annual initiatives, the key accountabilities of this position are:
Sales
· Develop the after sales and service market by visiting customer sites to advise and promote planned preventative maintenance.
· Promote RMI products and services to new and existing customers.
· Seek new pump / system sales opportunities within the UK.
· Prepare quotations to the customer for spares and new pump / system sales.
Service
· Co-ordinate site visits with our customers and deploy the UK based Service Engineers as required.
· Prepare site risk assessments and method statements prior to our service engineers attending site.
· Provide strip down reports and repair quotations to the customer.
· Prepare bills of materials for service overhauls.
· Be fully conversant with and responsible for safe working practises in accordance with current health and safety legislation.
Warranty
· Act as a first point of technical contact for customers raising potential warranty enquiries and/or concerns.
· Investigate claims by means of conducting a technical case review and respond to customers with a clear and unambiguous decision as to the technical adjudication of their respective warranty claims.
· Identify and resolve the root causes of product failures. This may involve experimental testing and the re-design of components / systems.
· Assist with problem analysis and trending through to root-cause resolution,
(i.e. ensuring a permanent long-term fix).
· Provide a technical solution to resolve confirmed warranty claims.
Role Requirements
· A broad heavy industrial background that provides a sound working knowledge in a range of relevant disciplines such as engineering, commercial and sales related functions.
· Proven experience in mechanical engineering.
· Proven experience of a number of years on site experience.
· A current and valid industry equivalent skills card.
· A good knowledge of reciprocating pumps and controls.
· Strong leadership, man-management and negotiation skills.
· Excellent communicator both within the company and with customers.
· Self-motivation and commitment to achieving high standards of quality and efficiency.
· A pro-active and flexible attitude.
· Good levels of IT literacy including an ERP system, emails, word and excel.
· Experience in trouble shooting at engineering company(s) in heavy industrial sector(s) relevant to the business of RMI.
· Strong problem-solving skills
· Committed to a quality culture and continuous improvement.
· A driving licence.
Technical After Sales & Service Manager jobs in Manchester, England, United Kingdom
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