Infrastructure Analyst
Liverpool
As Infrastructure Analyst you will:
Support the infrastructure Manager with tasks / projects
Maintain and develop the office infrastructure
Point of escalation to the Service Desk to resolve complex issues
Work collaboratively with all IT teams to execute IT Roadmap tasks
Support the implementation of new strategies and carry out work in alignment with IT policies
Create and manage system configuration documentation
Create and implement test plans and recovery systems
Make recommendations on how to enhance the infrastructure security and performance
We are looking for someone with a combination of the following skills:
Minimum 3 years' experience supporting Microsoft technologies
Experience troubleshooting, resolving complex issues, and change management
Good knowledge of networking: troubleshooting, routing, switches
Microsoft AD, DHCP, DNS etc.
Experience with DR and BC and HA technologies
Industry certs: ITIL, MC: AZ, etc.
In return
A salary of £40,000-45,000
Hybrid working - split between office and home
35 hour working week M-F (Smart/ Flexible working available)
Pension contribution
Private medical insurance, life assurance
Travel ticket
PDPs, training and progression opportunities
25 days holiday and bank holiday, Christmas shutdown, buy/sell holidays
Birthday privilege day and charity volunteering day.
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