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Capital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a memb
Job Source: Capital One - UKCapital One - UK
Beeston
Job Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Fraud Investigator About this role Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the right outcome for our customers. As a memb
Job Source: Capital One - UKPositive Futures Recruitment Ltd
Derby
Job Title: Head Teacher Location : Derby Hours : 40 hours per week, Full Time Permanent Salary : £68,400 - £75,331 (L16-L20), depending on experience Close date: 30th April 2024 We are currently seeking a Head Teacher to join an innovative provider of education and care for children, young people
Job Source: Positive Futures Recruitment LtdThe Extracare Charitable Trust t/a Extracare Ltd
Nottingham
The ExtraCare Charitable Trust are recruiting for a Head Chef at Lark Hill Village in Clifton Nottingham. Are you tired of working long hours and late nights? - If you would like to work in our largest, independent living retirement village, you enjoy cooking with fresh produce and you have positive leadership qualities to lead the team in our ki
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Reed are working an innovative provider of education and care for children, young people and adults with special educational needs and disabilities based in Derby. The group are opening a brand-new Primary and Secondary Special Education school which will open its doors in early 202 The school is based in Derby with a proposed capacity of 72 stud
Job Source: ReedVelocity Recruitment
Nottingham
The Company This Head of Projects role is with one of the UK’s leading Property Consultants. They undertake a wide range of activities providing a cradle to grave property management solution. One of their core activities is Facilities Management and this role is within its Project’s division undertaking a wide range of schemes primarily focused ar
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Derby
Head of Finance £65,000 - £80,000 (Dependant on experience) Derby Hybrid Highly successful Specialist/niche SME manufacturing company require a Qualified Accounting Professional as Head of Finance to undertake a challenging and varied position based at their company Head Office in Derby. A renowned reputation for its quality products and excellent
Job Source: Hamilton WoodsMarks Sattin
Alfreton
Marks Sattin are working with a fantastic PE Backed FMCG Organisation on the Derbyshire / Nottinghamshire border to recruit a Head of FP&A. The position is a newly defined role which will report to the CFO and which will allow for great exposure to the strategic and financial management of the business. The Head of FP&A will be a dynamic individual
Job Source: Marks SattinNottingham
Head of Fraud
About This Role
Our client is looking for an experienced and Customer Focused Fraud Subject Matter Expert to join their Customer Service Delivery team. You’ll be influential in shaping how fraud risk management evolves for the business alongside leading fraud customer service and case investigations. You will be focused on delivering good customer outcomes, generating deep insights into new fraud attack types and the evolution of understanding of fraud in the first line of defence. In addition you will closely partner with the Fraud Strategy team, sharing the responsibility for determining where fraud risks exist, or are growing, and ensuring the business adjusts its control environment & operational processes to combat those risks.
What You’ll Do
• Reporting to the Director of Customer Service Delivery in the UK business, you will play a key role in enabling applicants & customers to fulfil their financial requirements, whilst protecting them & the organisation from fraud loss.
• You will be a leader not only in Fraud, but across Operations, contributing to the overall success of Operations & in providing good customer outcomes.
• Partner strongly with Fraud Strategy, maintaining & enabling a strong purpose for the virtual team accountable for managing fraud risk.
• Stay abreast of fraud typology & regulatory changes in order to ensure that the business maintains a ‘Dynamic and Well Controlled’ approach to Fraud Risk management, representing the business at industry forums.
• Partner with business partners, Technology, and assurance functions, such as legal and compliance, to drive change within fraud, ensure that broader business changes impacting the fraud risk appetite are assessed and responded to, resulting in appropriate management of fraud risk, within the businesses appetite.
• Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights
• Manage, implement and deliver on a key program of change
What We’re Looking For
• Experience in a similar Fraud leadership role, ideally with experience of leading significant change and within a cards issuing environment
• Operational team management experience & demonstrable understanding of the requirements of regulation (e.g. Consumer Duty)
• Knowledge of current industry fraud trends and solutions
• The ability to work across different parts of the business to deliver fraud controls that enable good customer outcomes
• You will be comfortable in adapting to change, embracing bold ideas, and are intellectually curious.
• Ability to develop influential relationships based upon shared fraud & customer objectives
• A passion for coaching and investing in the improvement of the team
• Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders
• Confident judgement to formulate proposals and make solid recommendations to senior stakeholders
Please note, should feedback not be received within 28 days due to the large volume of applications, unfortunately, your application has been unsuccessful. However, we may be in touch with similar relevant opportunities.
If you would like this job advertisement in an alternative format, please contact MERJE directly.
Head of Fraud jobs in Nottingham
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