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In Technology Group Limited
Norwich
Title: 2nd Line Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are looking for an experienced 2nd Line Engineer who can bridge the gap between
Job Source: In Technology Group LimitedIn Technology Group Limited
Norwich
Title: 2nd Line Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £30,000-35,000 per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are looking for an experienced 2nd Line Engineer who can bridge the gap between
Job Source: In Technology Group LimitedIn Technology Group
Norwich
Title: 2nd Line Onsite/Field Engineer Location: Head Office- Norwich (onsite & field work to surrounding areas) Salary: £(phone number removed) per annum (DOE) I have partnered with a telecommunications company who outsource their IT to SMEs in and around the Norfolk area. They are looking for an experienced 2nd Line Engineer who can bridge the
Job Source: In Technology GroupAscent Sourcing Ltd
Norwich
Head of Infrastructure & Cybersecurity Salary £60k-£70k + Excellent Benefits and Incentives Free daily parking Flexible work arrangements (school run etc) Hours: Full time 37.5 hrs per week Monday - Friday Norwich City Centre Please note this role is full onsite, with no scope for hybrid or remote working. Job Summary: We are seeking a highly skill
Job Source: Ascent Sourcing LtdIT Career Switch
Norwich
Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the re
Job Source: IT Career SwitchRandstad Technologies
Great Yarmouth
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 Months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed to safety and sustainability and drive the transition to renewable energy. With
Job Source: Randstad TechnologiesRandstad Technologies Recruitment
Great Yarmouth
Role: IT Specialist Location: Great Yarmouth Work Type: Contract Duration: 6 Months Work Model: Hybrid My client, who is a leader in the energy sector, is looking for an IT Specialist to join their team on contract basis. You will be part of a company who are committed to safety and sustainability and drive the transition to renewable energy.
Job Source: Randstad Technologies RecruitmentAdcock Refrigeration and Air Conditioning
Norwich
Location : Norwich Salary : Competitive Hours : 40 Contract Type : Permanent Benefits : 25 days holiday per annum (FTE), plus bank holidays, increasing with service. Pension Scheme Wide training opportunities, All the latest software, tools and equipmentWe are currently looking for a full-time person to be responsible for the purchasing of equipme
Job Source: Adcock Refrigeration and Air ConditioningNorwich
Join a leading a IT services, support, and product provider, specialising in the Education sector and an increasing corporate clientele nationwide. Renowned for strong partnerships with major technology vendors, we deliver innovative and reliable IT solutions. Our culture emphasizes inclusivity, innovation, and a commitment to client-focused service. We are big enough to matter and agile enough to care deeply about our customers. Excellent benefits on offer.
What We Offer:
A competitive salary from £30,000 to £34,000, depending on experience and certifications.
A generous holiday package including 25 days plus bank holidays, with extra days off during the Christmas period.
A pension scheme with a 5% employer contribution.
Significant opportunities for career advancement.
Car and driving licence required.
Who We Are Looking For:
We are seeking a skilled, professional, and experienced Onsite ICT Support Engineer to expand our Engineering support team. The ideal candidate will demonstrate strong abilities in face to face IT support, effective collaboration with team members, and clear communication with customers. A solid understanding of ITIL frameworks and service desk operations is crucial.
Job Role:
Based in Norwich, this role includes a combination of office work and remote support. You will be a critical part of our Service Desk Team, working under the guidance of the Service Desk Manager and alongside other support engineers to provide exemplary remote IT support.
Key Responsibilities:
Provide dedicated IT support for clients.
Keep clients informed about the status of their support tickets.
Ensure compliance with SLAs and prioritise support tickets as needed.
Collaborate with manufacturers for necessary hardware support or replacement.
Escalate complex or urgent issues to appropriate senior team members.
Essential Technical Skills:
Proficient in Windows OS, Windows Server environments, Active Directory, and more.
Skilled in Office 365, Azure AD Connect, Google Workspace, and Mobile Device Management.
Experienced with network management, including switches, VLANs, WiFi/WLAN, web filtering, and firewalls.
Essential Soft Skills:
Polite, friendly, and confident demeanor.
Strong communication skills in English.
A logical problem-solving approach, eager to learn new technologies.
Good time management and the ability to handle pressure effectively.
Desirable: Industry-recognised certifications, particularly from Microsoft, and familiarity with educational sector applications and services.
This role offers a chance to grow professionally within a supportive and innovative environment. Apply now to become part of a team dedicated to excellence and effective IT solutions.
About GreatFind Recruitment
Here at GreatFind Recruitment, with 20 years EdTech experience, we specialise in Sourcing IT Talent for Education and the technology sector. Our clients include schools, multi-academy trusts, IT service providers, IT resellers, and educational software providers,
Providing marketing, sales, technical, and operational professionals is our forte. At our agency, we know exactly what skills, personal attributes, and work experience our candidates need to succeed within our clients' businesses.
We are an equal opportunity provider.
Please note that as a result of the high volume of applications we receive, we may not be able to provide individual responses to each application. If you have not received any communication from us within three business days, please consider your application unsuccessful.
Onsite IT Engineer jobs in Norwich
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