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Chartered Insurance Institute
greater london, england, United Kingdom
Remote, London – City (Please note you will have to complete 4 weeks training onsite) Full time, Permanent Salary: £25k per annum A vacancy has arisen for a full-time Customer Service Assistant within our Customer Service Team. About the role: An integral role to successfully serving our members and customers at the CII, the Customer Service Assi
Job Source: Chartered Insurance InstituteReed
Redhill
Customer Service Administrator Reed, Redhill are looking for a Customer Service Administrator to join our client. As a Customer Service Administrator, you will be responsible for: Providing excellent customer service and support via phone and email Processing orders, invoices, and quotations Liaising with internal and external stakeholders Updating
Job Source: ReedReed
Potters Bar
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedKolt Recruitment Ltd
London
Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: Book vehicles in for repair and liaise with customers. Organise the allocation of courtesy cars. Administration. Reporting. Maintain good housekeeping. Key Requirements: Have experience of working in a customer service pos
Job Source: Kolt Recruitment LtdReed
Barnet
Location : Office Based, Potters Bar Working Hours : 9am to 5pm, - Hybrid after probation Salary : Circa £24k - £25k Are you a Customer Service Advisor looking for their next opportunity within the Finance industry , or a recent graduate on the lookout to start their career in the financial world? Do you love all things customer service, adminis
Job Source: ReedSKILLFRAME
West Molesey
Our client is seeking a very professional and unflappable person who can work in their busy customer service environment arranging bookings, organising to get customers in, deal with constant calls, making notes on the system for previous calls and taking multiplie calls efficiently. You will be able to work in a fast paced environment within a ve
Job Source: SKILLFRAMEReed
Redhill
We’re seeking passionate individuals to become Customer Service Advisors at a leading insurance company in Redhill! As a Customer Service Advisor, you’ll play a crucial role in assisting policyholders with their claims. Your problem-solving skills will be essential in finding solutions that prioritise customer needs. This is a 6-month fixed term co
Job Source: ReedBurton Bolton & Rose Recruitment Services Limited
Borehamwood
Customer Service Advisor Elstree, Hertfordshire £25,000 + Pension + Parking If you want to work in a busy, successful environment and join an innovative organisation then this Customer Service Advisor position will be perfect for you. Some of your duties will include: - Dealing with incoming calls and emails enquiries in relation to products provid
Job Source: Burton Bolton & Rose Recruitment Services LimitedLondon
About The Role Customer Service Experts - we’re looking for you! Customer Service Advisor
Based at Mayflower Woolwich
Great basic salary and excellent benefits
Great hours Monday to Friday, no evening or weekend work
Full Time, permanent position (40 hours per week)
Based in or near Woolwich? Enjoy helping customers? Looking for a career rather than a job? If you answered “Yes” to the above, this is the role for you. We are looking for the right person to join us as a Customer Service Advisor at our Mayflower Operations Centre. Let us tell you why you will love it here… So why Mayflower? As well as being a great place to work, it’s a successful, market-leading company with a friendly and supportive atmosphere. We have great hours, a good salary and a fabulous list of benefits that continues to grow. Love helping customers? Computer literate? Reliable? Looking for a stable career in an established, successful company? You’re just the kind of person we’re looking for! Role Overview: To efficiently and effectively own and handle all customer interactions, investigating and solving customer enquiries through to resolution. Providing a first-class service to internal and external customers ensuring that we delight our customers and leave a positive outcome that encourages high customer satisfaction. Your role as a Customer Service Advisor at Mayflower: To be a strong contributor to the overall success of the business.
Ensure that all you deliver has the customer at the heart of any interactions.
Always remain patient and attentive, communicating clearly and positively.
To ensure all customers are dealt with professionally and in a timely manner and the customer is kept always updated with the progress of their enquiry providing solutions and outcomes that ensure customer satisfaction.
Setting up customer contracts on the system with correct pricing.
Support Account Managers with customer queries.
Ensure that overall performance of self/team and the business are met by driving for excellence whilst exceeding productivity and quality targets.
A strong continuous improvement approach always searching for ongoing improvement in products, service and processes to improve customer service.
Focus on the root cause of problems to identify ways of solving them effectively and preventing further problems occurring.
IT Literate
In return for your commitment and expertise at Mayflower: A good basic salary
No weekend or evening working – great hours Monday to Friday (40 hours a week)
You’ll work in our Mayflower Operations Centre with excellent opportunities to develop your career here.
Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training.
23 days holiday plus bank holidays.
Buy / Sell holiday scheme after completing a successful probationary period.
Amazing employee discounts with major supermarkets and retailers with phsPerks.com
Free Parking onsite so no parking costs
Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
So, if you have excellent experience on a contact centre or helping customers on the phone while updating details on a computer , we want to speak with you! Apply now.
Customer Service Advisor jobs in London
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