Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Mytime Active
Bromley
Job Type: Fixed Term until January 2025 Closing Date: 21st June 2024 Key Duties: To assist the Center Manager in managing the daily operation of the facilities and the organisation of activities, to ensure that the overall service complies with the policies and standards set by Mytime. To assist with the overall function of Reception, including
Job Source: Mytime ActiveBerkeley Scott
London
Duty Manager We are currently seeking a dedicated and experienced Duty Manager to join our dynamic team at a sports club located in West London. The Duty Manager will play a crucial role in ensuring the smooth operation of the bar and overeing events organisation. The Role: Duty Manager Between £31.000 to £35.000 annual salary. Based in west London
Job Source: Berkeley ScottThe Dilly
West London
Be Yourself Be an Inspiration to Your Team Be Leonardo As a Duty Manager, youll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because youll be stepping into a busy role! Youll supervise the day-to-day hotel operations, ensure every stay
Job Source: The DillyAscott Hospitality Management UK Ltd.
South West London
We are looking for a charming and thoughtful individualwith a passion for service excellence to join our team as a Duty Manager . As a Duty Manager you will: Support the Front Office Manager with the day to day management of the Front Office Team, ensuring that the Team offers a warm welcome and departure experience to our guests, managing expe
Job Source: Ascott Hospitality Management UK Ltd.London Marriott County Hall
South East London
Explore our very big world. We are looking for a passionate Duty Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whats possible and discove
Job Source: London Marriott County HallRendall and Rittner
North London
Exciting Opportunity Alert! Join Rendall & Rittner as a Duty Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Duty Manager. This is an incredible career opportunity with a fantastic package. Position: Duty Manager Location: Woodberry Down
Job Source: Rendall and RittnerHyatt Regency London Albert Embankment
South East London
A unique chance to be a part of a prestigious London hotel team. Our stylish hotel, boasts inimitable river views and is situated between Lambeth and Vauxhall bridges, just south of the river. The hotel hosts 142 bedrooms, including suites. We are currently recruiting for a Duty Manager to join our team. At Hyatt Regency London Albert Embankment we
Job Source: Hyatt Regency London Albert EmbankmentSt James Hotel and Club
South West London
Your 5-star hotel career starts here. As part of the St. James's Hotel and Club team, you will enjoy a career with like-minded people who take pride in the property, are passionate about their roles and determined to succeed. The people who work for St. James's Hotel and Club are our most valuable asset, bringing a quality and commitment to their w
Job Source: St James Hotel and ClubSouth West London
We have a fantastic opportunity for a Duty Manager to join our team at the Doubletree by Hilton London Kensington.
As the Duty Manager, you will be in the Hotel Management Team, dealing with Guest queries and complaints. You will be a key connection between the Guest, the hotel, and the various hotel departments. You must perform the following tasks to the highest standards
Your day-to-day
Support the Front Office and Food and Beverage operation to maintain high standards
Deal with Guest complaints per standard procedures within approval levels
Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Ensure regular and VIP Guests are recognised and support the Front Office department operate with a sales attitude and promote the Hilton Honors loyalty scheme
Monitor the appearance, standards, and performance of all Team Members, liaising with the Heads of Department with an emphasis on training and teamwork
Ensure Team Members across departments have current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
Support all Heads of the Department to ensure all team members are inducted. Hold monthly new team member induction meetings.
Manage and implement hotel team incentives F & B upsell and Room upsell - upgrades
Maintain good communication and working relationships with all hotel departments
Act as Hotel Duty Manager
Conduct monthly communication meetings and produce minutes
Ensure hotel DM rota is made and updated
Ensure all the teams complete statutory and Hilton training within the required timeframes.
Support Management team with hotel security, fire evacuations and all health and safety legislation
Act per policies and procedures when working with front-of-house equipment and property management systems
Carry out security and safety daily walk rounds and support the Operations Manager to ensure other DMs complete this
Attend morning team briefs / M & E meetings to ensure you are aware of all events/occupancy in the hotel
Check guests in and out and deal with day-to-day enquires
Respond to online reviews within 48 hours
Resolve complaints received via Hilton in collaboration with the General Manager, Operations Manager and Heads of Department
What we need from you
Be courteous and focused on providing a consistently high standard of customer service.
The ability to multi-task in a fast-paced environment.
Be flexible concerning hours
Previous management experience in Front Office within a quality hotel.
High level of IT proficiency
Excellent leadership, interpersonal and communication skills
Ability to work under pressure
Excellent grooming standards
High level of commercial awareness and sales capabilities
Experience in supervising and developing people
Ability to work on your own and as part of a team
Why work for us:
We offer market-appropriate salary plus access to our extensive benefits package, which includes:
Service-based annual leave (increasing up to a maximum of 5 extra days)
Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton GO
Referral scheme
Life Assurance, Income Protection and Employee Assistance Schemes
Numerous voluntary benefits, including buy holiday scheme, Cycle to Work, Medicash Health Plan and many more
Heeton is an expanding company which offers excellent career, training and development opportunities
Exclusive access to the employee recognition & reward scheme - Heeton Rewards
Fantastic career potential with one of the UK's fast-growing hotel operators
Retention bonus on completion of 6 and 12-month service
TPBN1_UKCT
Email Alert for Duty Manager jobs in South West London
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.