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About Veezu
Veezu is the UK's fastest-growing taxi and private hire technology platform connecting thousands of driver-partners with millions of passengers.
Veezu helps keep our towns and cities moving safely and efficiently by bringing together people, tech and transportation. Focusing on local transportation needs, we use our expertise and expe
Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business. The hourly rate on offer for this role dependant on experi
Claims Handler - HYBRID WORKING
We are currently seeking an ambitious, driven and dynamic Claims Handler to join our highly respected client's successful and expanding Commercial Insurance team
The ideal candidate will be passionate about delivering excellent customer service and building effective rapports within existing and new client relationsh
Commercial Claims Handler
Birmingham
£25,000-£35,000
The Client
We are partnering with an Independent Insurance Broker who offer a bespoke service tailored to their client’s needs.They offer excellent career prospects with the opportunity to further your career. If you’re looking for a new opportunity to revive your career, then look no further.The
Casualty Claims Handler
Monday-Friday 9:00am-5:00pm (hybrid working after probation)
Tamworth
DOE + up to 10% annual bonus
MPJ Recruitment are proud to be working with a leading insurance business based in the Tamworth area, we are looking for experienced claims handlers with experience working with casualty/personal injury cases.
Casualty Cla
Motor Claims Handler
Monday-Friday 9:00am-5:00pm (hybrid working available)
Tamworth
Up to £32,000 DOE + annual bonus
MPJ Recruitment are proud to be working with a leading insurance business based in the Tamworth area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role preferably doing cradle
- Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
-Support customers through the process of their claim providing guidance and relevant information to support them and help them under
The Role: We have an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team based in Birmingham. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow y
Job Source: PIB Insurance Brokers
Claims Handler
Solihull
Job DescriptionAbout VeezuVeezu is the UK's fastest-growing taxi and private hire technology platform connecting thousands of driver-partners with millions of passengers.Veezu helps keep our towns and cities moving safely and efficiently by bringing together people, tech and transportation. Focusing on local transportation needs, we use our expertise and experience in delivering millions of rides to support local communities.Driving communities forwardAccess to transportation is a vital to the thriving local community. We help to fund hundreds of local projects across the country and aims to make a positive difference – because where our communities thrive, Veezu Driver Partners thrive, and our business thrives too.Culture drives behaviour, behaviour delivers growthVeezu culture revolves around our core values. Community is at the centre of who we are. It all starts from within Veezu by creating an open, inclusive, and diverse organisation, where all team members belong.Sustainable growth for a changing climateOur growth must be sustainable in the towns and cities we serve, which is why we have invested more than £5 million in low emission cars within the last five years.Your role as a Claims HandlerAt Veezu, we believe in creating amazing journeys for all our staff. As a Claims Handler reporting into the Claims Manager, your journey with Veezu will involve managing all aspects of Veezu Assist’s liaison with customers in relation to claims handling, providing exceptional customer service, high levels of administration and leading by example to all junior team members across the group.ResponsibilitiesManage key relationships, including those with external customers and business partners in addition to various internal departments with which you will work closelyManage each individual claim from First Notice of Loss (FNOL) to completion ensuring speed and efficiency of informationRemain compliant with MOJ, DPA, ABI, MIB as is required by law where applicable and company procedures.Liaise with all parties involved including client driver, TP driver, relevant insurance companies, witnesses and any other applicable parties.Provide high quality customer service with an awareness and understanding of customer requirements.Ensure all claims are handled efficiently from our claims handling system, Eclipse ProclaimRecommend solicitors to clients, as appropriateDeal with on- and off-hires where necessary and regularly check vehicles as required.Accurately input data onto relevant computer database i.e. Eclipse ProclaimAdvise Claims Manager of Health & Safety issuesEnsure fair treatment of customers, passengers, Driver Partners and colleagues and act in a professional manner at all times.Follow information security policies and procedures.Ensure legal and contractual compliance.Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.Ensure completion of all mandatory training.Be willing to support other business areas as needed.Adhere to company policies and procedures.Ensure that customer, passenger, Driver Partner & colleagues’ information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR).Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance.Maintain information security to a recognised required standard in line with business needsFollow information security policies and procedures.Personal CompetenciesExperience gained within the Insurance Industry and / or Motor ClaimsMotor claims/credit hire knowledgeHonesty and a knowledge of industry regulation and legislationKnowledge of complaints and referral procedureExceptional attention to detail and organisation skillsAbility to effectively manage conflicting deadlinesExcellent communication skills both written and verballyAbility to work under pressure in a fast-paced environment