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Administrator/Customer Service

London

Administrator and Customer Service

This positions key focus is to deliver great customer service to the clients customers.

You would need to deliver outstanding customer service to clients and visitors

Excellent administration skills

Great communication skills

You would need to have a flexible attitude to working hours, mainly 9 - 5 but overtime is required on occasions

A strong team player with the ability to work under pressure in a fast-paced environment

Good written and spoken English

Willing to travel to other locations within the Surrey area, this can be done by public transport

The applicant needs to be able to pay good attention to detail

Neat appearance

Taking payments for services and products

Providing an outstanding customer service

Answering phone calls and either directing queries accordingly or dealing with the clients requests.

Answering queries via email, letter, and phone. Word, Excel and a little PowerPoint would be needed

Data Entry onto our in-house systems

General administration support for the whole team

Document copying, scanning, and filing.

Preparing meeting rooms with the correct paper work for the client's meeting

To ensure all correspondence receives prompt attention and is maintained accurately.

Ensuring all clients and visitors are signed in and out of the premises.

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