Administrator/Customer Service
London
Administrator and Customer Service
This positions key focus is to deliver great customer service to the clients customers.
You would need to deliver outstanding customer service to clients and visitors
Excellent administration skills
Great communication skills
You would need to have a flexible attitude to working hours, mainly 9 - 5 but overtime is required on occasions
A strong team player with the ability to work under pressure in a fast-paced environment
Good written and spoken English
Willing to travel to other locations within the Surrey area, this can be done by public transport
The applicant needs to be able to pay good attention to detail
Neat appearance
Taking payments for services and products
Providing an outstanding customer service
Answering phone calls and either directing queries accordingly or dealing with the clients requests.
Answering queries via email, letter, and phone. Word, Excel and a little PowerPoint would be needed
Data Entry onto our in-house systems
General administration support for the whole team
Document copying, scanning, and filing.
Preparing meeting rooms with the correct paper work for the client's meeting
To ensure all correspondence receives prompt attention and is maintained accurately.
Ensuring all clients and visitors are signed in and out of the premises.