Enterprise Resilience Manager

London Area, United Kingdom

Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected and well-known brands of domestic appliances and electronic consumer goods. These opportunities don’t come around often, so this really is a position not to be missed.

About the role

The Enterprise Resilience Manager will have a key role in delivering D&G’s Enterprise Resilience Framework covering, FCA/PRA/Bafin/APRA compliance, aligned to international standards, process design, including articulation and accuracy of D&G’s Vulnerability maps, Business Continuity Plans, response and crisis management, coordination of support activities needed to ensure resilience along with any appropriate training and equipment.

The post is a key contributor to D&G’s enterprise resilience processes as appropriate. The role will:

Support the Enterprise Resilience Team to deliver detailed assessments of the risks inherent in D&G’s activities and managing these through a process of risk assessment, mitigation and contingency planning

Be curious about gaining more knowledge and industry insight around global regulations, best practices, and anticipated changes relating to Operational Resilience and Continuity

Assist in delivering specialist resilience advice and support to all levels of management and staff through the application of D&G’s Enterprise Resilience framework.

Manage Enterprise Resilience evidence library in support of internal & external audits ensuring the highest standard of documentation and evidence.

Participate in review and delivery of D&G resilience policies and processes.

Manage delivery of documentation to the Enterprise Resilience Committee.

Key responsibilities

Provide analyses of detailed regulatory and process data and to provide suggestions for process enhancements

Support Enterprise Resilience Team in delivering multiple reporting requirements to a high specification

Support detailed stress & scenario testing

Effectively engage stakeholders across multiple disciplines and multiple territories

Support the delivery of routine threat assessments on resilience and risk.

Responsible for supporting the delivery of mechanisms for monitoring performance against impact tolerances, through a suite of KRI’s, stress tests and remediation plans.

Tracking and reviewing business requirements for delivery of resilience against timelines.

Ability to prioritise critical information for escalation.

Lead on the delivery of board level papers and supporting documentation.

Ensure D&G’s vulnerability maps are maintained and up to date.

Be a resilience business partner to support business in delivering against agreed resilience metrics.

Support planning for major events and respond to specific threats to operations as required.

Support resilience reviews of internationally based staff as required.

Required experience

Significant risk management experience, process design and track record in change management

Excellent documentation and evidence management

Ability to deliver time critical complex requirements

Excellent communication and presentation skills (both oral and written)

Ability to build and maintain collaborative relationships with both internal and external stakeholders at all levels across the business and challenge stakeholders objectively and effectively

Well organised with strong attention to detail

Highly motivated and self-starting

This is an excellent opportunity to develop, strengthen and demonstrate strong knowledge of operational resilience, project delivery and risk oversight skills.

Company benefits

We offer lots of great benefits! Some of which include:

Competitive salary and annual discretionary bonus

25 days annual leave plus bank/public holidays, as well as an annual option to buy up to 5 additional days of annual leave

Training opportunities as well as clearly defined career progression

Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more. Cover also includes unlimited access to a 24/7 virtual GP service

Attractive company pension scheme

Life assurance – employer funded cover of 4x basic salary

Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services

Salary Finance – access to savings and borrowing through payroll

Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles

Travel Loans – interest free loans to help spread the cost of annual travel tickets

Cycle to Work – tax efficient bike and cycling equipment worth up to £1,000

Health & Wellbeing – discounted gym membership, online virtual workout sessions, online culinary classes

OnHand – Giving you the opportunity to be an Eco & Social volunteer via a handy app. Volunteer individually or in groups to get involved in Youth Mentoring, Food Poverty, Homelessness & Elderly help

Employee Assistance Programme – specialist advice and support on issues such as finance, relationships, illness and family issues

Free Domestic & General protection plan – one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends

Employee discounts – access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers

Domestic & General are an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.

Please note that we have a thorough referencing process, which includes criminal record checks.