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Allegiance Group
Exeter, England, United Kingdom
1st/2nd Line Engineer Salary: Up to £30K DOE Location: Exeter My client, an established IT solutions provider based in Exeter, are looking for a Service Desk Analyst to join their award-winning team. As a 1st/2nd Line Service Desk Engineer, you will play a critical role in providing technical support and assistance to end-users within the organ
Job Source: Allegiance GroupGXO Logistics
Cullompton
Company description: GXO Logistics Supply Chain Inc. Job description: Do you want to work for a fantastic company with great culture and strong values? Do you excel in a fast-paced environment? Do you have a high level of commitment and a can-do attitude? If so, we need you! A fantastic opportunity has opened for a talented and experienced individu
Job Source: GXO LogisticsAshdown Group
Newton Abbot
IT Support - Newton Abbot, Devon - Full time permanent role - Reputable organisation with friendly team - Salary up to £25,000 based on experience A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desksupport experience to join a supportive team and
Job Source: Ashdown GroupDevon & Cornwall Police
Exeter
Force Performance Analyst Job Type : Fixed Term Location: Police Headquarters, Exeter (Hybrid) Salary: Grade 7 - Starts at £34,968 rising by yearly increments to a maximum of £39,036 per annum Hours: 37 hours per week The Role Are you keen to utilise your skills in Performance Analysis within a large public sector organisation in a sought-after
Job Source: Devon & Cornwall PoliceCA Tech Talent
Exeter, England, United Kingdom
Up to £30k DOE | Hybrid Working | Great Benefits and Work-life Balance A privately owned, small technology company are looking for a Service Desk Analyst to join their team based in Exeter. As a Service Desk Analyst , you will be required to conduct site visits mainly in Devon and on occasion, you will need to travel further afield i.e. Cornwal
Job Source: CA Tech TalentRise Technical Recruitment Limited
Honiton
Senior Stress Analyst (Hyperworks) On Site 5 days a week - commutable from Cullumpton, Taunton, Honiton, Exeter, Exmouth, Chard, Ilminster and Surrounding Areas £48,500 - £60,500 + Training + Performance Bonus + Holiday This is an excellent opportunity for a Data Analyst to join an industry leading engineering giant, where you will be given trai
Job Source: Rise Technical Recruitment LimitedHays
Exeter, England, United Kingdom
The BI function is responsible for providing insights and intelligence relating to the whole organisation, in the context of activity, cost, quality and performance data. It will store and present information in a consistent, unified way to ensure the organisation is working from one version of the truth. This role will provide an expert high qual
Job Source: HaysAllegiance Group
Exeter, England, United Kingdom
Cyber Security Engineer My client, a leading MSP based in Exeter, is currently looking for a Cyber Security Engineer to join their team and hit the ground running - delivering a suite of technical, operational, and risk management services. Collaborating closely with regional teams, you'll ensure compliance with industry standards, policies, and p
Job Source: Allegiance GroupExeter, England, United Kingdom
Who we Are
Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs.
What you'll be doing
Reporting to the 2nd Line Team Manager, you'll form part of a growing team that works closely with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service.
Whilst this role will involve attending customer site (3-4 pre-arranged visits / week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and Fridays. The majority of our customers are located in Devon, but there will be occasional visits required to surrounding counties (Cornwall / Somerset / Dorset).
Tasks will include:
Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise.
Customer site visits (PC Installs / switch installs / internet line switch overs / new printers etc)
Responding to escalated, complex and high impact issues within SLA.
Assist in ensuring due diligence is given to security and backup procedures, associated hardware/software, data, and Information systems.
Creating knowledge articles for peer use and knowledge transfer
Provide training where necessary to all team members.
Identifying inefficiencies, recommend improvements to support continuous service improvement standards and assist with their implementation
What we're looking for
Experience in an ITIL Service Desk.
Strong understanding of core systems including O365, Azure, Domain administration
Understanding of LAN (Local Area Network) and WAN (Wide Area Network) technologies including, basic switching and routing, TCP/IP, DHCP, DNS, IP Addressing, VPN, Wireless, etc.
What you’ll get from us
Great prospects - once you’ve got to grips with our systems and processes, you’ll have the opportunity to progress with us.
Knowledgeable, high-achieving, experienced and fun colleagues
A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance
Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us better.
2nd Line Analyst jobs in Exeter, England, United Kingdom
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