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Lucy Walker Recruitment Ltd
Leeds
We are working with a fantastic national organisation who are seeking to recruit x 3 experienced Customer Relations Adviser's to join their team on a permanent basis. Working on a hybrid model 9-5.30 Monday-Friday, the successful candidates will be joining an established and supportive team where you will provide support and guidance to their cust
Job Source: Lucy Walker Recruitment LtdForde Recruitment Ltd
Leeds
Forde Recruitment are currently recruiting a Customer Relations advisor on behalf of our Global Automotive client in Leeds, West Yorkshire. Their Central Complaints department sits alongside our clients Legal and Finance teams and supports teams across the UK managing escalated complaints from first point of contact through to resolution. The purpo
Job Source: Forde Recruitment LtdSimon Lincoln Recruitment Solutions
Leeds
Hours of Work 9.00 - 5.30 Monday to Friday Duties To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person. To assis
Job Source: Simon Lincoln Recruitment SolutionsZenith Technologies
Leeds
Are you looking for a career with an employer who values their team? One that offers a clear path to career growth? A company that's just been awarded 'Large Business of the Year' at the Yorkshire Post's 2022 Excellence in Business Awards? Look no further than this exciting opportunity at Zenith! At the heart of our Consumer division, our Defleet
Job Source: Zenith TechnologiesPage Personnel Secretarial & Business Support
Leeds
Are you currently working in retail or hospitality and looking to transfer those skills into an office position? Would you like to join a business that provide full training and an excellent progression plan? Are you passionate about delivering the best possible customer journey? Then this could be the role for you! Client Details Are you currently
Job Source: Page Personnel Secretarial & Business SupportSearch
Bingley
Customer Service Advisor Salary: £24,000+ p/a Location: Bingley, West Yorkshire Full Time Opportunity - Monday to Friday The Customer Service Advisor will receive amazing benefits: 33 Holidays as standard Free Parking Training and Development opportunities Flexibility where required We are currently representing an innovative and forward-think
Job Source: SearchPage Personnel Secretarial & Business Support
Leeds
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in Leeds to work for a reputable Insurance business! This would be an excellent opportunity for someone experienced within Customer Services or someone that is looking to start their career within the sector full training is provided! Client Details Page
Job Source: Page Personnel Secretarial & Business SupportKey Appointments
Leeds
Job role: Customer Service Advisor Location: Leeds City Centre Salary: £24,000 - £27,000 based on experience, plus performance-related bonus and benefits Job Type: Full-time or Part-time Hours: 37.5-hour week for full-time positions, Monday to Friday. Holiday Entitlement: 20 days holiday plus bank holidays (increasing with service, pro-rated
Job Source: Key AppointmentsLeeds
Monday 9.00am - 5.30pm (37.5 hours per week)£26,555 p/aPermanent
Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution.
The customer relations advisor will provide the highest level of customer care, service and resolution, supporting high profile cases and escalations to the leadership team.
Main responsibilities:
To own and manage customer issues and complaints, ensuring customers are kept informed at all times
Resolve all issues in a timely and efficient manner whilst maintaining financial loss for the business
Accurately record complaints received, handled and resolution in line with compliance and business guidelines
Build relationships with stakeholders and be a point of contact for all colleagues across the business
Take ownership of your personal development
Skill & experience:
High attention to detail
Decision making skills with the ability to find the root cause
Perform well under pressure
Ability to convers at all levels
Excellence in complaint handling, resolution and compliance
Professional letter writing skills desirable
Good working knowledge of Microsoft Word, Excel
Ability to adapt to change
Interested?
Please apply below.
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Customer Relations Advisor jobs in Leeds
ⓘ There was an unexpected error processing your request.
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You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
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