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Nigel Frank International
London Area, United Kingdom
Nigel Frank are partnered with an investment management firm as they are expanding their technical support team. They have the resources to work with the latest technologies and this role will offer the chance to get stuck into projects involving IT architecture and Cyber Security. The main responsibility of this role is to deliver desktop support
Job Source: Nigel Frank InternationalIntec Select
bromley, england, United Kingdom
Desktop Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider for a Desktop Support Engineer to administer and support the customer's infra
Job Source: Intec SelectExperis
brentford, england, United Kingdom
Desktop Support Engineer | Brentford | 6 month contract | Inside IR 35 | £140 Per Day Experis have partnered with a IT Services Provider looking to recruit a Desktop Support Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client. The successful candidate will be responsible for sup
Job Source: ExperisExperis UK
London Area, United Kingdom
Desktop Support Engineer / 1st Line Support We are on the lookout for a Desktop Support Engineer to work on a contract with a well-respected IT Services organisation, it's an amazing opportunity to gain some exceptional experience with a top organisation! Resolving customer technical issues relating to hardware and software, using your technical
Job Source: Experis UKHarrington Starr
London Area, United Kingdom
IT Support Tech Bar / Walk Up Service / IT Bar The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team. Responsibilities Provide quick-fix support by working on a tech bar/ genius
Job Source: Harrington StarrCoforge
London Area, United Kingdom
Role-Desktop Support Engineer Job location- London, UK Job type- Fulltime Salary- Competitive Job Description: Desktop Support Engineer Position Overview: We are seeking a highly skilled and detail-oriented end user computing Engineer to join our team existing DSS team. In this role, you will be part of a DSS team responsible for supporting busin
Job Source: CoforgeHarrington Starr
London Area, United Kingdom
Desktop Support - Investment Banking London - 5 days in office Contract £27 per hour (£200 per day) You'll be working in the heart of London's Trading area with an Investment Bank. As a desktop support engineer / analyst you'll be providing 1st and 2nd line support to IT problems. Working directly with end users and gaining lots of experience and
Job Source: Harrington StarrWoolf Group
London Area, United Kingdom
Working for a Fast-paced high level financial services company based near Tottenham Court Road. The Infrastructure Support team is tasked with managing all aspects of our Technology Infrastructure, encompassing both a modest physical infrastructure presence and an expanding virtualized environment. Currently, the team supervises several vital serv
Job Source: Woolf Groupgreater london, england, United Kingdom
Role Summary:
Desktop support will be responsible for providing assistance to all front and back-office staff. This individual will be responsible for supporting the various business lines throughout the Cantor umbrella. This is a hands-on role, and this individual is expected to provide technical expertise in order to resolve issues for the general population.
Key Accountabilities:
Provide IT support to all users in the London offices and remote EMEA offices.
Provide support through phone/email/service tickets to front and back-office users on desktop issues.
Install, upgrade, support and troubleshoot Windows operating systems, computer hardware (and any other authorised peripheral equipment) and across a range of authorised software applications.
Perform general preventative maintenance.
Assist facility matters when needed including moves, adds, and changes.
Raise, update and close all support tickets regularly and promptly.
Participate and implement in global projects.
Provide onsite and remote support.
Communicate with team members regarding issues, procedures, and documentation.
Person Specification:
In depth knowledge of Windows desktop technologies.
In depth knowledge of desktop and laptop hardware.
Intermediate knowledge of TCP/IP, DNS and Internetworking Technology
Knowledge of Server, Voice & Communications Infrastructure.
Knowledge of various Operating systems (e.g. Windows, Linux, Apple)
Knowledge of Audio and Video Conferencing technologies.
Knowledge of common Market Data applications and services.
Relevant industry certifications may include Microsoft MCP, MCSA or individual Microsoft specialist training such as Excel, Word, PowerPoint, Outlook or ITSM products.
Proficient with Apple products (Mac, Ipad,Iphone)
Experience:
Associates Degree in Computer Science, related field or equivalent experience.
Minimum 5 years Desktop Support experience, preferably within a financial services organization.
Special Job Requirements:
Flexible hours
Flexible to work out of any of our corporate offices in EMEA.
Bank holidays
Occasional after hours and weekend work as needed.
Competencies:
Customer Service – Strives for high levels of customer satisfaction. Going out of our way to be helpful and pleasant to our customers.
Efficiency – Plans ahead, manages time efficiently, is punctual, is cost conscious and is constantly thinking of better ways to do things.
Quality of Work - Pays attention to detail, checks own work for accuracy and quality and takes personal responsibility for achieving quality standards. Sets goals and targets for self which improve upon previous performance and constantly strive to exceed existing quality and service standards.
Teamwork - Works sensitively with others and shares openly information and knowledge with the appropriate people at the right time. Encourages a co-operative team approach to handle workloads and overcome difficulties and maintains continuous dialogue with unit members as appropriate.
Desktop Support jobs in greater london, england, United Kingdom
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