ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
IDEX Consulting Ltd
Derby
Are you a Claims Handler looking for a new role or just feel a little stagnant in your current role and wondering what else is out there.You will be joining a successful claims team, they are dedicated to connecting top talents with outstanding career prospects, and this position is no exception. As an integral member of the team, you'll thrive in
Job Source: IDEX Consulting LtdTate
Nottingham
Job Title: Complaints & Claims Handler (9 month FTC) Location: Nottingham City Centre (fully office based) Hours: Monday to Friday, 9am- 5pm Salary: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for an experie
Job Source: TateAston Charles Ltd
Nottingham
A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilis
Job Source: Aston Charles LtdAston Charles Ltd
Nottingham
A true 'digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms - and delivering fantastic customer outcomes as a result! This 'Third Party Administrator - with a difference’ is the brain child of several insurance veterans with rich pedigrees in utili
Job Source: Aston Charles LtdTate
Nottingham
Job Title: Complaints & Claims Handler (9 month FTC) Location: Nottingham City Centre (fully office based) Hours: Monday to Friday, 9am- 5pm Salary: £24,000 - £25,000 per annum depending on experience We are currently recruiting on behalf of a financial organisation based in Nottingham city Centre. We have a fantastic opportunity for an experie
Job Source: TateA for Appointments
Derby
Work with an award-winning commercial insurance broker- Offering great earning potential, excellent career development opportunities, Gym membership, star of the month schemes, extra incentives + much more. With a focus on diverse client portfolios ranging from professions to high-tech companies, you’ll collaborate closely with Account Executives
Job Source: A for AppointmentsElizabeth Michael Associates
Nottingham
Our client is keen to appoint an experienced individual to join their broking team, servicing clients and always ensuring the highest quality in customer service and technical excellence! You will have a core focus on meeting the needs of clients and prospects, dealing with day-to-day enquiries from customers, inviting renewals and transacting new
Job Source: Elizabeth Michael AssociatesElizabeth Michael Associates LTD
Edwalton
Our client is keen to appoint an experienced individual to join their broking team, servicing clients and always ensuring the highest quality in customer service and technical excellence! You will have a core focus on meeting the needs of clients and prospects, dealing with day-to-day enquiries from customers, inviting renewals and transacting new
Job Source: Elizabeth Michael Associates LTDNottingham
JOB DESCRIPTION - Property Claims Handler
Job Location:
Nottingham
Job Type:
Full-time (Mon-Fri).
The Role:
Manage a portfolio of Latent Defect Claims on a delegated authority basis, handling claims valued at up to £250,000 (depending upon experience).
Key Activities:
Manage all phases of the Latent Defect Insurance claim process to ensure that all tasks are completed efficiently and effectively. This will include but is not limited to:
o Receive new claims.
o Complete initial claim review within agreed timeframe.
o Check all claim details to ensure information is accurate and complete. Identify and remedy any queries, discrepancies and/or omissions.
o Make appropriate decision on claim validity, following approved guidelines.
o If claim is rejected, prepare rejection letter for review by Claims Team Manager (CTM) and distribute to policyholder once approved.
o If accepted, prepare case strategy review (CSR) and submit for review by CTM.
o Once reviewed, make necessary adjustments to the CSR based on feedback from CTM and submit for further review as required. Continue this phase until CTM approval received.
o Once CTM approval received, process claim and complete agreed actions.
o Accurately interpret expert reports and insurance policies.
o Effectively manage reserves throughout the claim lifecycle.
o Raise payments, ensuring all information is accurate and complete.
o Update Claims Management Portal System to ensure all claim records are accurate and complete, and all data securely stored following appropriate guidelines.
Participate in any internal or external training as required. You will be expected to achieve the Chartered Insurance Institute (CII) Certificate in Insurance (Level 3) within an agreed timeframe (if you have not already done so), with the potential for further professional study as your career develops. The company will cover the cost of all training fees but reserves the right to claim back some or all of the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment).
Manage inbound and outbound calls, emails and letters with insurers, policyholders, fellow professionals and industry specialists.
Manage diary to ensure optimum use of time and resources, meeting all agreed deadlines.
Liaise with policyholders and experts to ensure accurate and timely settlement of claims.
Identify and assist in pursuing recoveries, and liaise with legal advisors.
Adopt a proactive approach when managing own claim portfolio.
Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines and company standards.
On occasion, opportunities may arise to join other Claims Handlers and/or Loss Adjusters on site visits across the UK.
Actively participate in team discussions to highlight issues and promote group learning.
Perform other tasks as reasonably required by CTMs or Senior Management.
Skills and Experience required:
Ideally 2+ years experience of claims handling, preferably with a background in Latent Defects.
Experience of IT systems including MS Word, Excel, Outlook and Teams, and experience of Claims Management Portal Systems. Training on company system will be given.
Strong verbal and written communication skills.
A team player who is willing to ask questions to ensure tasks are completed effectively, and willing to assist colleagues by sharing knowledge and expertise.
Strong customer service skills.
Able to quickly build positive and effective relationships with internal and external stakeholders.
Well organised with excellent time management skills.
Excellent attention to detail and high levels of accuracy.
Confident working independently under instruction.
Able to adapt to new challenges.
Bachelor degree (preferred), with GCSE English Language grade 5/C or equivalent.
Benefits:
Generous company pension.
Tools/equipment required for the performance of company duties.
Cycle to work scheme.
Life Insurance (following successful completion of probationary period).
Private Medical Insurance (following successful completion of probationary period).
Casual dress policy.
Flexible working.
Free on-site parking (where available).
EV charging points (where available).
Employee Assistance Programme.
Free gym membership (PureGym).
Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities
Insurance Claims Handler jobs in Nottingham
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.