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Thompson & Terry
Abingdon
Position: Customer Service Advisor Location: Abingdon (OX14) Salary: £23,000 - £26,000 per annum Hours: 37.5 hours worked over a 5 day week (shifts between the hours of 08:00 - 20:00 Monday - Friday) and 3 weekend dates in every 7/8 weekends (10:00 to 17:00) Experience: Customer Service, Customer Experience, Customer Care, Inbound Calls, Call C
Job Source: Thompson & TerryNuco Solutions Ltd
Thame
Job: Administrator Location: Thame Starting salary: £23,000 Job Description: We’re looking for a committed and motivated person to provide administration support to one of our electrical maintenance teams. Joining our team as an Administrator, you will be carrying out varied administration duties including: * Answering customer queries via tel
Job Source: Nuco Solutions LtdKolt Recruitment Ltd
Slough
Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: Book vehicles in for repair and liaise with customers. Organise the allocation of courtesy cars. Administration. Reporting. Maintain good housekeeping. Key Requirements: Have experience of working in a customer service pos
Job Source: Kolt Recruitment LtdTrio Recruitment
High Wycombe, Buckinghamshire
High Wycombe based company is looking for an excellent customer service advisor to handle incoming customer calls. Dealing with queries, by providing advice & information on company products. Provide general administrative support, including producing reports & data as required. The ideal candidate will have at least 1 years experience in a cust
Job Source: Trio RecruitmentThe Recruiters Room
Bracknell, Bracknell Forest
Customer Service Advisor Bracknell up to £28,000 + bonus Mon - Fri 08:00- 5:30 and 1 in 4 Saturday mornings (08:00-12:00) Permanent * To be considered for this role, we ask that applicants truly ARE driven by delivering SUPERB levels of customer service. Perhaps you have been working in retail OR a call centre role and are ready to progress your c
Job Source: The Recruiters RoomCPI Selection
Berkshire
Family run business within the automotive industry in Reading are seeking a professional Service Advisor to join their commercial services team. Ideally you will have some Customer Service Advisor experience, not necessarily within commercial vehicles but we also invite applications from Service Advisors within other areas of the automotive indust
Job Source: CPI SelectionCPI Selection
Reading
Location: Reading Salary: £27-29k Per Annum Basic (up to 33k+ OTE) Hours: 40 Hours Per Week Job Type: Full time Contract Type: Permanent My client is a family business and that is just one of the things that sets us apart from other commercial dealerships! We are seeking a professional and experienced Service Advisor to join our Reading based
Job Source: CPI SelectionS4 Personnel Ltd
High Wycombe
Ref: 3842 Job Title: Customer Service Advisor Salary: £24,000 with potential to earn £32,000 ++ (some earn late £30’s) with bonus Location: High Wycombe Paying a basic of £24,000, with the opportunity to increase your earnings to over £32,000 and some of the top performers earn late £30’s through upselling and cross-selling. You will be working shi
Job Source: S4 Personnel LtdUnited Kingdom
Family run business within the automotive industry in Reading are seeking a professional Service Advisor to join their commercial services team.
Ideally you will have some Customer Service Advisor experience, not necessarily within commercial vehicles but we also invite applications from Service Advisors within other areas of the automotive industry.
You will work Monday to Fridays (40 hours per week) and 1 in 3 Saturdays (8.00am to 12 Noon) paid at 1.5 in addition to your salary and bonus.
Responsibilities: Deal with customer needs face-to-face and over the phone with a professional and friendly approach
Work in Progress (WIP) control for the workshop
MOT and service scheduling
Updating customers with vehicle progress, monitoring all work to ensure that it is completed by the times required and to report any likely delays to the customer
Clarify for the customer and workshop the basis for the repair - Retail / Warranty / Contract
To promote additional workshop services/repairs where applicable
To identify and add parts to WIPs
Check the account detail and level of credit left, obtain authorisation and obtain order numbers from customers
To ensure parts are ordered/requisitioned once relevant authority is received
Inform customer of outstanding campaigns and arrange for work to be completed
To ensure customer reception area is maintained to a high professional standard at all times
To order/ arrange sub-contract work
To assist and develop parts sales with the objective of meeting relevant targets
To cost completed work and raise invoices
To account for all cash, cheques etc received and to ensure that all work done and parts used are charged to appropriate accounts
Build rapport with all staff and customers
To maintain vehicle history and service records in an accurate, efficient and timely manner in line with customer requirements and operator licence standards
To maintain invoice filing in an accurate, timely and efficient manner
To ensure up to date knowledge and training on all franchise requirements
To undertake such other tasks as may reasonably be required
To enhance the image and reputation of the company whilst supporting its commercial interests
To comply with good health and safety practice, all statutory requirements, company policies and standard procedures
The Perfect Candidate Will Have
Excellent customer service skills
Excellent interpersonal, verbal and written communications skills
Proven organisational and administration skills
Proactive approach to work
Able to work to deadlines
Problem solving skills
Technical knowledge
Analytical skills including working with statistical and costing information
Ability to work in a fast pace environment and multitask both alone and part of a team
Training programmes available, my client are offering exceptional benefits.
Email Alert for Customer Service Advisor jobs in United Kingdom
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