Resettlement Support Worker
Eastleigh
Resettlement Support Worker
Hampshire
£23,775 rising to £25,027 plus excellent benefits
Permanent
Full Time (Monday - Friday 9am-5pm)
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence?
Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
Our client has an opportunity for a Resettlement Support Worker to join their team supporting refugees to settle into the UK.
You will help them to settle into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment.
Some of your duties will include:
Implementing refugee needs assessments and risk management plans
Supporting refugees with advice on housing and related matters
Liaising with housing and other agencies on behalf of refugees
Assisting with welfare benefit issues, helping source household goods via various schemes and utilising any funding available
Supporting refugees liaising with gas & electricity suppliers and other suppliers as necessary
Being a key contact for refugees when they are experiencing difficulty
Working with interpreters, colleges, training agencies, employers, Job Centre plus to help the client have access to training, education, voluntary work, work experience
Organising and encouraging refugee participation in the community
What you will bring:
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees. Your values will match theirs, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as the role is based out in the community.
You will have:
Clear verbal and written English
Good IT and keyboard skills
Polite, assertive manner, ability to self -motivate
Passion for working in a client/customer facing role
Knowledge of the benefits system and tenancy legislation
Have an interest and genuine concern for refugees, homelessness and related issues
They reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Their benefits include:
Pension with life cover
Generous holiday allowance
Extra mile awards for outstanding work
Work offers including discounted shopping vouchers, days out and holidays
Cycle to work scheme
Confidential employee assistance programme including access to counselling
Employee voice - their Staff Council
Recruitment referral scheme
They support and develop their staff by providing:
A comprehensive induction and training programme
Management training
Trauma-informed care training
Specialist training, coaching and development opportunities linked to personal development plans
Access to accredited qualifications
Mental Health First Aid training and provision
Access to counselling psychologists via their Psychology Service
If you want to make a real difference to our client’s lives, and work as part of a friendly, supportive team, they would love to hear from you!