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Butler Rose
Bicester
Butler Rose is looking for a proactive and customer-focused IT Support Technician to join a friendly team to provide 1st and 2nd line IT support. The successful candidate will offer excellent customer service on various computer applications and platforms. You will troubleshoot issues, provide advice on appropriate actions, and assist with general
Job Source: Butler RoseContext Recruitment Limited
Aylesbury
IT Support Analyst - Aylesbury Opportunity for an IT Support Analyst / Service Desk Engineer to join a well-known public transport organisation undergoing significant technology transformation. A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country. You'll be joining at a particularly
Job Source: Context Recruitment LimitedBrilliantIN Recruitment
Brackley, England, United Kingdom
BRILLIANTIN RECRUITMENT is proud to be partnered with a company based in Brackley who are looking for an experienced IT Manager to join their team. This role is initially on a 12-month FTC but could have the potential to go permanent. You will work alongside the current IT manager reporting to the Financial Controller and will be responsible for
Job Source: BrilliantIN RecruitmentUnderstanding Recruitment
Milton Keynes
Service Desk Engineer Do you want to work for a world class sports team as they embark on a very exciting journey? A brand new and exciting role has arisen for a Service Desk Engineer to join a globally recognised sports team from their United Kingdom hub based from Milton Keynes. As the Service Desk Engineer you will be helping to support and grow
Job Source: Understanding RecruitmentUnderstanding Recruitment
milton keynes, england, United Kingdom
Service Desk Engineer Do you want to work for a world class sports team as they embark on a very exciting journey? A brand new and exciting role has arisen for a Service Desk Engineer to join a globally recognised sports team from their United Kingdom hub based from Milton Keynes. As the Service Desk Engineer you will be helping to support and gr
Job Source: Understanding RecruitmentFocus Group Recruitment
Leighton Buzzard
2nd line Support Engineer Focus Group Recruitment is seeking a talented Level 2 Service Desk Engineer for our client, a reputable IT service provider. The successful candidate will provide onsite technical support for software, hardware, and network problems, ensuring smooth operations and maximum benefits for the client. This role requires a prof
Job Source: Focus Group RecruitmentFocus Group Recruitment
Milton Keynes
2nd Line Support Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within the MSP sector. The Role Due to planned growth and business requirements, we are now seeking a strong 2nd line Support Engineer to join the dynamic service desk team
Job Source: Focus Group RecruitmentIT Talent Solutions
Milton Keynes
Application Support Engineer £30,000 - £32,000 Milton Keynes Position Overview: Our client is seeking an Application Support Engineer to expand on their successful IT Department on an urgent basis. The ideal candidate will have experience with Microsoft technologies, particularly Microsoft SQL Server Database, along with practical experience in
Job Source: IT Talent SolutionsMilton Keynes
IT Project Engineer
The Company :
Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors.
The Role
Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability.
To plan and implement all project activities throughout the project lifecycle, ensuring project objectives are met and smooth transition to the service desk.
Duties required for this role include:
Understand and provide the definition of project scope, goals and deliverables.
Understand the definition of the required implementation tasks and resource requirements.
Understand and assist in the development of all project plans.
Understand and assist in the planning of project timelines.
Implement the Project Implementation work, ensuring all activities are actioned in line with project plans and timelines.
Track and update project activities and deliverables using appropriate tools.
Constantly monitor and report on progress of the project to all stakeholders.
Escalate when the project is at risk of not delivering to the agreed requirements or timescales.
Managing client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up to date industry and technical knowledge.
Create and maintain customer specific infrastructure documentation.
Undertake all other reasonable requests.
Where required you may be asked to help provide support to the Service desk and Field Teams, where the additional following responsibilities would be expected:
Manage and work to internal and customer SLA’s, escalating any concerns.
End to end ownership of problem resolution.
The Candidate :
The ideal candidate will have 2 Commercial years of experience as a Project Engineer with strong MS Technology background and solid Field Support experience due to client visits for projects when required. This is a great opportunity for a Project Engineer to join a dynamic and forward-thinking team.
Experience of managing or supporting projects.
Experience of working in a customer facing role
Familiar with working to SLA’s to meet both customer and contract requirements
Working as part of a wider service delivery function.
Supporting multi-site clients.
You will have solid knowledge of the following:
MS Windows Server Technologies
Exchange Technologies
Active Directory
Firewalls, Router & VPN Technologies
Experience of managing or supporting large scale projects.
Office 365
VMWare
Microsoft Azure
Solid experience as a Field based engineer supporting SME’s.
Install, configure, troubleshoot issues, decommission & make recommendations for upgrade using:
All MS Windows Server Platforms
All SBS Platforms
All MS Exchange Technologies
MS365, O365, Sharepoint, Teams
Azure configuration and migrations
Apple Technologies
Android & Windows Mobile Technologies
PC/Server Hardware - upgrade, both hardware and firmware. Raid configurations, iLO.
AD - configure sites and services, resolve issues.
DNS - running through the DNS structure to ensure domain entries exist for DC's, moving external DNS services around to different IP's when internet changes.
Firewalls, Routers & VPN’s - install, configure & troubleshoot.
The Location :
The role is based in the HQ in Milton Keynes, Buckinghamshire and site visits when required for project work within commutable distance.
Salary : £35,000 + £4,000 Car Allowance + great benefits including, contributed pension scheme, 20 days + 8 days bank holidays
IT Project Engineer jobs in Milton Keynes
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