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Gleeson Recruitment Group
Cardiff
Are you a talented and experienced Contact Centre Manager looking for a new challenge? Do you have demonstrable experience working within a highly regulated or financial services sector? GRG are pleased to be partnering exclusively with a leading financial services organisation, as they embark on a transitional growth period. Overseeing a large te
Job Source: Gleeson Recruitment GroupW P RECRUITMENT HR LTD
Newport, United Kingdom
Contact Centre Advisors Industry: Infrastructure Location: Newport, Isle of Wight ( this is not a remote working role) Hours: 7am - 7pm dayshift Days: 4 on/4 off, on a rota basis Duration: Temp to Perm for the right candidate Duties: Responding to customer calls within set timescales, complaint handling, providing and processing information
Job Source: W P RECRUITMENT HR LTDMenlo Park Recruitment
Weston-Super-Mare
Background - An excellent opportunity to join one of the most innovative and forward-thinking practices in the south-west. You will be joining a large Training & Research practice with a sizeable team of GPs and phenomenal MDT which you will play a key part in. You will be given dedicated GP mentor time each month, benefit from your own personal CP
Job Source: Menlo Park RecruitmentMenlo Park
Weston-super-Mare
Background - An excellent opportunity to join one of the most innovative and forward-thinking practices in the south-west. You will be joining a large Training & Research practice with a sizeable team of GPs and phenomenal MDT which you will play a key part in. You will be given dedicated GP mentor time each month, benefit from your own personal
Job Source: Menlo ParkHunter Mason Consulting Ltd
Cardiff
Job Title: Site Manager - Leisure Centre - Guernsey Company Overview: Our client is an international commercial interiors specialist, focusing on office, retail, and hospitality fit-outs. With a strong reputation for delivering high-quality projects, they are now seeking a skilled Site Manager to join their team on a short-term basis, with the po
Job Source: Hunter Mason Consulting LtdSwanstaff Ltd
Saint Mellons
We now have an amazing new full-time job opportunity for an Assistant Deputy Centre Manager position to work within a Swan family family contact centre providing contact sessions to children and their birth families. The successful candidate will have the chance to showcase and build on their managerial and coordination skills effectively whilst as
Job Source: Swanstaff LtdHUNTER MASON CONSULTING LIMITED
Cardiff
Site Manager - Leisure Centre - Guernsey Company Overview: Our client is an international commercial interiors specialist, focusing on office, retail, and hospitality fit-outs. With a strong reputation for delivering high-quality projects, they are now seeking a skilled Site Manager to join their team on a short-term basis, with the potential for
Job Source: HUNTER MASON CONSULTING LIMITEDFlow Sports Personnel Ltd
Cwmbran
Are you a highly motivated and ambitious manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! As an Assistant Manager for our client, you will be at the very centre of the custom
Job Source: Flow Sports Personnel LtdCardiff
£ 80000 - 90000/annum
Are you a talented and experienced Contact Centre Manager looking for a new challenge? Do you have demonstrable experience working within a highly regulated or financial services sector? GRG are pleased to be partnering exclusively with a leading financial services organisation, as they embark on a transitional growth period. Overseeing a large team of up to 100 FTE, you will support the Customer & Operations Director to drive change, transformation and operational excellence taking ownership of the Contact Centre operations.
This is an exciting opportunity to work for a company that is a leader in their industry and has a strong focus on delivering exceptional customer service. As the successful candidate, you will be responsible for managing the day-to-day operations of the Contact Centre, ensuring that the team is delivering a high level of service to customers, you will be a natural leader, drive positive people engagement to motivate and in-still the right professional working behaviours within your team, whilst working to achieve SLAs within a fast-paced, pressurised environment.
Working shoulder-to-shoulder with your team to develop, train and motivate, you will be required to work initially on a full-time basis within the contact centre (Monday-Friday) across a 37 hour working week, to drive the change required. There will be opportunities required for flexibility, and occasional weekend working, if crisis situations occur!
Responsibilities
- Managing the Co...
Contact Centre Manager jobs in Cardiff
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