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Metropolitan Thames Valley
Nottingham
Care & Support Team Leader Location: Nottingham Salary: £26,466 This role: Team Leader (Maternity cover) We are looking for an enthusiastic Team Leader to lead a supported living service in Nottingham for adults with learning disabilities. The service supports customers to live independently in the community and meet their life aspirations; and has
Job Source: Metropolitan Thames ValleyIPS LLP
Markfield
Company Description Part of the Culina Group, IPS is the UK market leader in Contract Packing solutions. IPS provides the most extensive pool of Contract Packing equipment and expertise available in the UK. IPS continues to grow and is now widely integrated and embedded within operations right across the Culina Group network. We are now looking f
Job Source: IPS LLPBurger King
Newark, Nottinghamshire
Role: Burger King Team Leader Location: Newark -on- Trent, NG23 6HT Hours: Part Time Hours Available / Permanent Hourly Rate: £11.94 per hour Company: Asda Express We are looking for a dedicated Shift Leader / Supervisor who can lead, inspire and motivate a team to join our welcoming Burger King Restaurant! Our hospitality Shift Leade
Job Source: Burger KingInplace Personnel Services Ltd
Alfreton
My client adapts cars so that people with mobility issues can get themselves and their mobility devices into and out of their car. They enable people to maintain their independence and the use of their car. Their products are genuinely liberating and transformative for their users, which is why 94% of their customers would recommend them to their
Job Source: Inplace Personnel Services LtdLogistic People
Coalville
Team Leaders Wanted In BARDON! Logistics People are looking for Team Leader/Line Leaders/Team Supervisor/Line Supervisor/Team Manager to join our team. Location: Bardon Working Hours: Monday - Friday 06:00 - 14:00 // 14:00 - 22:00 Fixed Or Rotating Shifts Available Pay rate: £13.44 P/hr Position: Team Leader Logistics People are currently recruitin
Job Source: Logistic PeopleGreggs
Newark, Nottinghamshire
Role: Greggs Team Leader Location: Newark,NG23 6HT Hours: Part-Time / Permanent Hourly Rate: £11.94 Company: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery when the Manager is not
Job Source: GreggsMorePeople
Mansfield
Team Leader | Mansfield £28k Do you have experience managing a team within the food industry and want to join a growing business offering career progression? The Business is family run and owned but well established in their sector, they supply fresh produce to retail customers nation wide. They are currently eperiencing a period of expansion so
Job Source: MorePeopleInMotion
Derby
Team Leader - InMotion East Midlands Airport WHSmith has a remarkable heritage and we are seeing growth in our airports, hospitals, rail stations and motorway services. We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all th
Job Source: InMotionNottingham
R ole and specification overview:
Part of the Kerridge Commercial Systems Group (KCS), inspHire boasts global recognition as a specialist software provider; delivering fully integrated trading and business management solutions to companies in the rental industry all over the world.
Our pedigree has helped us develop state-of-the-art solutions, including our latest cloud subscription products, OnRent and Current RMS which aim to take our customers into a new era of flexible, mobile, and readily available trading - wherever and however they work.
To help further grow these products, we are seeking a technically minded, solutions expert. Someone who’s proactive, has a passion for product design and the confidence to suggest areas for improvement in a fast-paced environment.
Main Duties and Responsibilities:
All duties of a support analyst, plus:
Ensures all staff are successfully supporting the product.
Provide support, technical support and training to team members who use support product, replying to inbound queries.
Develop staff relationships that promote retention and loyalty.
Deliver 121s to all support staff and provide support for career development
Monitor all work queues to ensure a consistent, good quality service to our customers
Closely monitor Support cases and Customer Feedback to feed this information back into the business.
Work with internal stakeholders to resolve customer issues and improve processes.
Focus on improving and delivering customer service to many customers
Create help documentation and video content to help the customer base.
The ideal candidate will have:
Experience: Minimum of 2 years in a similar role or 5 years as senior Support Analyst
Education: A-Levels or Equivalent as a minimum
Experience of training/leading junior staff, including managing workload, shift rota
Demonstrable interest in IT with a drive to build a successful career
Enthusiastic and creative in problem-solving skills
An analytical and process-oriented mind-set
The ability to plan, prioritise and work on several projects at once
The desire to work under pressure and in a fast-paced environment
Strong interpersonal skills, customer empathy and determination to resolve issues
The ability to build relationships both with Customers and internal stakeholders
The ability to quickly learn new applications and technologies and a desire for continuous learning and improvement
Flexible and adaptable - both products and their processes will develop over time.
Excellent communication skills and willingness to work with others, providing cover and support during peak demand times/holidays/sickness
What does inspHire offer you?
An Opportunity to work with an early-stage product in a forward thinking established and growing software solution company. We offer a variety of development and training to advance your career and we will work with you to accelerate your advancement.
In addition to our standard benefits of 20 days holiday and an employer matched contributory pension you will get:
A Competitive Salary (dependent on qualifications and experience)
Great working environment
Quality Training Provided
Career Development and Opportunity to grow
Become part of our amazing inspHire family!
Job Types: Full-time, Permanent
Company Info
Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.
Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
If this role is of interest to you please apply online.
To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes.
Tech Support Team Leader jobs in Nottingham
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