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HSBC
Swansea, WLS, United Kingdom
Job description Location: Swansea £23,205 per annum Full-time, 35 hours per week Hybrid working – 3 days per week in office Are you passionate about delivering outstanding customer experience and going above and beyond expectations? Then, join our team in Swansea where you’ll be the voice of HSBC and the first point of contact via the telephon
Job Source: HSBCDunbia
Carmarthenshire, United Kingdom
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Job Source: DunbiaAccelero
bridgend, wales, United Kingdom
The Role: Business Development Associate Salary: Circa £28,000 - £35,000 We're currently seeking a proactive Business Development Associate to join a New Business team. Your role will be pivotal in expanding our portfolio by identifying and pursuing new opportunities. Responsibilities include market research, lead generation, prospect qualificatio
Job Source: AcceleroDunbia
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We're a family-owned company and a global leader in the food industry, creating consistent quality meat products from sustainable sources for some of the UK’s biggest supermarkets and food service providers. Our passion for quality and innovation drives our rapid growth, and we're looking for ambitious graduates like you to join our team. Imagine b
Job Source: DunbiaLidl GB
Swansea
Summary Starting from £12.00 per hour - This isn’t stacking shelves. This is feeding families. Contracted hours: 10 to 25 hours per week. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure
Job Source: Lidl GBLidl GB
Swansea
Summary £12.00 per hour | 20 to 25 hour contract | Early, Late and Weekend shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just lik
Job Source: Lidl GBLidl GB
Swansea
Summary Starting from £12.00 per hour | 25 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl
Job Source: Lidl GBLidl GB
Swansea
Summary Starting from £12.00 per hour | Up to 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Cu
Job Source: Lidl GBSwansea
Description Location: Swansea
£23,205 per annum
Full-time, 35 hours per week
Hybrid working - 3 days per week in office
Are you passionate about delivering outstanding customer experience and going above and beyond expectations? Then, join our team in Swansea where you'll be the voice of HSBC and the first point of contact via the telephone for our commercial customers. This is a fantastic opportunity to develop your customer service skills in the financial services sector and enjoy all the rewards of working for one of the world's largest banks.
As well as a salary starting from £23,205 for a 35-hour week, we an impressive range of company benefits including?a discretionary annual bonus, 25 days' paid holiday (+ public holidays), employee discounts and pension/healthcare schemes. We also provide hybrid working which gives you the best of both worlds.
As a Commercial Customer Associate in our Client Services team, you'll be the first point of contact for our Commercial Banking customers, supporting them with their everyday banking queries, whilst building strong relationships by listening to their needs and delivering solutions that helps to grow their business.
You will:
Be able to think on your feet to provide solutions for our customers, and comfortable embracing technology and providing demonstrations of digital servicing solutions. ?Be ambitious, have a helpful personality, and enjoy building relationships and rapport?by using your excellent verbal communication skills.Have previous customer service experience but do not worry if you don't have banking experience as we can teach you everything you need to know via our initial 8-week training programme and ongoing support and coaching.Be resilient and thrive working in a busy contact centre environment as part of a team that enjoys collaborating and delivering on common goals.Have the self-led enthusiasm to grow, succeed and learn.Qualifications - ExternalThis role is full-time, contracted to 35 hours a week, working 5 out of 6 days. You must be able to commit to the role for a minimum of 12 months. Flexibility is required as you will be working on a rotational shift pattern when our customers need us the most, so between the hours of 8am to 8pm Monday to Friday and 8am to 2pm on Saturday.
We operate a hybrid working environment, which means that after your probation there could be the opportunity to work a few days in the office where you'll collaborate with your team combined with some work from home, and it's important you are able to do both. To be able to work from home you will need to have a suitable home office set up, which includes a desk and a chair in a location which is safe, secure, and free from the interruptions of day-to-day life. We will provide you with the technology required to do your role.
This role does not qualify for visa sponsorship as it does not meet the UK Government salary or skill threshold.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
Commercial Customer Associate jobs in Swansea
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